JPI Plumbing & Heating Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

We offer great service and value for your plumbing and heating needs. We are dedicated to making our customers happy and committed to providing you service above all else. We are committed to getting your problem addressed immediately so calling our office is the best way to get in touch with us at any time, day or night! By choosing JPI Plumbing & Heating you will experience a highly trained and experience staff; with a satisfaction guarantee.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

All phases of plumbing & heating in both residential and commercial properties. JPI Plumbing offers HVAC services as well for both your heating & air conditioning needs. We offer financing thru reputable Synchrony Bank.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 126-136 of 136 reviews

Frederick C.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I don't remember when JPI came, probably sometime in May. The issue was a slightly leaky kitchen faucet. The plumber arrived quite late - several hours after the appointment. He was very apologetic and got right to work. |Although he could not find the source of the leak, the leak appears to have corrected itself, or is so slight as to not be an issue.

Rating CategoryRating out of 5
value
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$39

Response from JPI Plumbing & Heating Inc
We were there on May 15, 2014 with a scheduled appointment between 11-1pm. due to the nature of our business; wetry to allow adequate time based on the issue our customers state are happening; the information we are given is not always what it is; therefore allow us to go over the time allocated. I personally was in touch with your along the way stating we were running late. I do remember you were a little upset and I too apologized. We never like to run out and do an unprofessional job and always try to leave with customer satisfaction. I again apologize for the long delay in arriving; but again the nature of this business is not always cut and dry. Thank you for choosing JPI for your needs.

Jean Philippe B.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Had two problems to take care of, they did the simple job and from there seem to be unable to figure out how to do the second part of it. got tired of calling and asking did you figure it out yet. |end result lost six weeks and have to start at square one again

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$2,000

Jason S.
06/2014
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
unknown
Description of Work: I needed my natural gas BBQ grill to be hooked up to the gas line in my garage. There is already a direct gas line running to a furnace in the garage. I placed the BBQ on the exterior wall with the gas furnace on the inside wall. | I purchased the $39 BIG DEAL from Angie's List. Ann Margaret contacted me the next day and set up the appointment. The plumber was right on time. I showed him what I wanted done. He drilled a hole thru the wall, ran the attatched hose from the grill, and connected it to a "T- Valve". he checked for gas leaks, and turned on the grill to make sure the gas supply worked. | All in all, I'm a satisfied customer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from JPI Plumbing & Heating Inc
Thank you for giving us the opportunity to provide service. We know you had a choice; thank you for choosing us!

Barbara S.
06/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: I have plumbing that is over 40 years old. One of the pipes leading from my bathroom sink cracked and was leaking. Note I have a pedastal(ceramic) sink. Which made it hard to get to the pipes especially since my bathroom is very small with little space around the sink area. | While repairing the pipe, another pipe broke ( not too unusual for original pipes) which resulted in having the entire pedastal removed and taken apart to get to all the pipes. He even checked to make sure the other pipes had no leaks. Orig job would have been a little over $300, but removing pedastal raised the price. | He was very careful not to damage anything in the bathroom. I especially appreciated his care and cleaning up afterwards (including removing the broken pieces) Too often I have been left with repair people who leave a large mess.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from JPI Plumbing & Heating Inc
We always try to treat our customers and their possessions with respect. We are pleased with the outcome and glad we have a satisfied customer. We know you had a choice and thank you for choosing us.

Douglas R.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced kitchen faucet and consulted on replacing toilet and sink in bathroom. The office worked hard to find a time and day that worked for me. The plumber was helpful and efficient. I look forward to the bathroom work being completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from JPI Plumbing & Heating Inc
JPI prides ourselves in customer service but mostly customer satisfaction. Thank you for your business; we know you had a choice; thank you for choosing us!

maryam G.
06/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They charged an additional $140.00 over the 39.00 coupon. I was given a 60% chance of successfully completing the job (stop excess water from running in the toilet tank). It didn't work. I paid 189.00 for my toilet to continue running excess water in the toilet, aka, down the drain. As a result, excess water bills. But they did say it might not be fixable. They could replace the toilet for $400.00.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Response from JPI Plumbing & Heating Inc
We are sorry you feel this way; you had a toilet stoppage AND had an inexperience person attempt to fix the inside of your toilet with silicone that did not work; the part needed to be replaced; which you declined. As far as ADDITIONAL cost; that $ 39 was advertised BY Angie's List as a service fee that will be credit towards cost of repair; which is EXACTLY what we did. You absolutely would been able to have done less expensively; but you obviously got what you paid for when someone attempted to fix with silicone and not licensed or insured professional. Unfortunately band-aids don't always work and even those need replacing.

Valerie F.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I accidentally dropped my toothbrush into the toilet. My super was unable to retrieve it even after taking the toilet off its base. He told me to expect to pay $400, for which I might as well get a new toilet. I like the old style toilet - suits the old style apt. - and didn't want to be stuck with some modern thing. JPI's receptionist was great at explaining everything to me, and the two servicemen were great at their job. It must have taken them 30 minutes, but they finally wrenched the toothbrush out. They were also able to come at a time that was convenient to me, which was very much appreciated!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from JPI Plumbing & Heating Inc
It was really my pleasure to speak with you; thank you for putting your trust and confidence in JPI. We do pride ourselves in customer satisfaction and pleased we accomplished that with you. We know you had a choice and again appreciate you choosing us.

Vincent D.
06/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They repaired a leaking dishwasher hose and also a clogged faucet line. They need to come back as some of the repairs were temporary.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

susan G.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Cleaned shower cartridge and adjusted hot and cold temps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JPI Plumbing & Heating Inc
Thank you for putting your trust in JPI; our goal is always customer satisfaction and it seems as if we accomplished that.

Amy H.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: It was easy to schedule an appointment and send pictures of the problem. The technician was prompt and professional. Since I sent pictures he had the necessary replacement parts. We discussed the price before he completed the work. After he showed me what he done and answered all of my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JPI Plumbing & Heating Inc
Another satisfied customer; thank you for sharing your experience. We appreciate your business and also love referrals.

lissette P.
04/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: They replaced a leaking pipe that lead to the back yard. They extended the pipe to the garden hose spigot. So that it would be easier to connect the hose. They worked very efficient and they took the time to explain everything. Will be recommending them to my neighbor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Response from JPI Plumbing & Heating Inc
We appreciate you taking the time to review our services.....thank you for that as well as the recommendation to friends and family. Customer service and customer satisfaction is our priority. We know you had a choice and thank you for choosing us!

Contact information

4370A Victory Blvd, Staten Island, NY 10314


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
1904
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Sewer Cleaning,
General Remodeling,
Kitchen and Bath Remodeling,
Basement Remodeling,
Water Coolers

FAQ

JPI Plumbing & Heating Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

JPI Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, JPI Plumbing & Heating Inc does not offer free project estimates.
No, JPI Plumbing & Heating Inc does not offer eco-friendly accreditations.
Yes, JPI Plumbing & Heating Inc offers a 10% senior discount.
Yes, JPI Plumbing & Heating Inc offers emergency services.
Yes, JPI Plumbing & Heating Inc offers warranties.
JPI Plumbing & Heating Inc offers the following services: All phases of plumbing & heating in both residential and commercial properties. JPI Plumbing offers HVAC services as well for both your heating & air conditioning needs. We offer financing thru reputable Synchrony Bank.
Ask for details

Contact information

4370A Victory Blvd, Staten Island, NY 10314


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM