Home Depot

The price was too high for the amount of work they were going to do. It was fine, the design department really helped us. They gave us a lot of their time but unfortunately, it didn't work out.

They gave me the 12-month interest free on the purchase. They did a good work for me and I was happy with the install. They hired a private contractor but they guarantee the work. The service they provided was very good. There's a lot of follow up on their part. I was very pleased with it. I got 0% interest line for 12 months and a big part of my decision was the financing option. Unfortunately, when they scheduled the work, it was the week of Hurricane Sandy so it got pushed off a couple of days but once they came in, they really banged out the work. They have a very good customer service and I thought the work they did was good. I'd rate them excellent. I'd highly recommend them. I went with them because they have the Andersen windows. I really couldn't say negative things about them.

The young man who installed the shelving, rods and vertical framework pieces was terrific.... Did the entire job himself, quickly but carefully. A potential big problem was solved by the two of us putting our heads together and I was impressed by his willingness to do a little extra to put it into being.

A refrigerator was ordered. Delivery was scheduled for Sat, June 1. We waited and wasted our day for six hours before we were told the delivery truck broke down. Today (June 7) was the reschedule date for the fridge to be delivered and I took off from work. The guys came on time and realized a part was missing. They had to take the fridge back and order a new one. We were told they would come tomorrow morning first thing with a new one. Upon calling Home Depot to complain, I found out they were not in fact coming tomorrow and it was rescheduled AGAIN for next Thursday. After being on the phone with about 6 people, it was finally decided to cancel the order and order from another company. All we got was grief but no fridge!!!

Home Depot was pretty good. I liked them. They were on time. Their work is clean.

they did a great job and cleaned up very well

Home Depot's quotes were reasonable. They showed up when they said they would. I didn't have to wait.

They were very Friendly and professional from Beginning to end. From the salesman to the person who measured the kitchen to the crafts men. They did a beautiful job. They were prompt and did exactly what the said they were going to do and then some.I would certainly recommend them to a friend.

My experience with them was good and pleasant. They cleaned up nicely after themselves. Their price was on the expensive side.

First of all when you hire Home Depot they are not the people who come to do the job. They hire outside contractors who come to your house so it seems you are just paying for a guarantee of a job well done. Unfortunately all you really get is a lack of communication and confusion from having a middle man.. First the contractors showed up with no materials and asked if I had any glue or grout....ummmm....of course I don't- that's why I hired you! Once they started the backsplash, they tiled the WRONG WALL and used the WRONG GROUT COLOR. All the while, the 'project manager' from HD is calling you the whole time to make sure they are doing a good job. When I told her they used the wrong grout color, she actually seemed annoyed that I wanted them to redo it, since this entails starting all over. Well at this point, they didn't have the right grout color so they couldn't continue. I was told the grout would be sent to my house, which of course didn't happen. I had to actually go to HD and buy the right grout myself, as well as replacement tiles. Once they came back to finish, they also destroyed a wall that wasn't supposed to be touched. (English was not their first language so it was difficult to explain, but this was all detailed when the person came out to measure. Beware that just because you communicate to Home Depot what you want, doesn't mean they communicated this with their contractors.) I had to refinish the wall myself. And FINALLY, I couldn't get reimbursed for the extra materials that I had to purchase on my own due to their incompetence. The project manager calls 52 times during a job but if you need to contact them for a problem or reimbursement, they are nowhere to be found. Basically I felt like doing the job myself would have been easier.

They are good. They seem knowledgeable about their service and products. I like the ease of finding things and so forth.

They were terrible and their responsiveness was horrible. I was not home when they put the back door in. My wife was at home and she said that the installer was drunk. He had a helper who cut himself and was bleeding all over the place. The whole job was a horrible mess and he broke the molding around the door and never replaced it. In the winter the locks do not close; I can open the doors without turning the handle. It is lucky that I have bolt locks on which is what keeps the doors closed. I would never use Home Depot to install anything in my house. I did not think the price was high in comparison but they did an absolutely horrible job. I got so disgusted with complaining that I just stopped. When I get my kitchen remade I will have new doors put in. I would not even have them put a welcome mat down for me. I would rather pay more money and get somebody reputable than use Home Depot.

Home Depot got the estimate done from another company. We had to pay for their quotes. They came out and measured but it did not seem like it was complete. They did not understand what we were doing and it was this pretty forward installation; it was not that well with them. They did not include everything that we wanted done and they quoted $65 for the doors.

It was very, very good. The quality of the windows has been fine and the installer did a marvelous job. I like the fact that they were able to handle the job very quickly and replaced thirty windows. The price was lower than most we had seen. It was moderate.

Its home depot, you know what your getting and most of the time its not bad, you just really need to check it out before you leave the store

Great, absolutely would go back

Home said it was a no sales pressure estimate but the guy who came out to do the estimate was pretty much pressuring us to sign the deal. He said we had to sign the deal immediately or lose the deal. I had taken the whole day off for the estimate and for a doctor's appointment. The guy wouldn't allow me to go to the doctor's appointment; I was outside my doorstep, getting ready to get in my car, and he was pressuring me to look at samples and said he would wait for me get back from my appointment. We were told that it was just a one hour estimate but this guy sat in the house for four hours. When we said we had to think about it, he said we had to decide that day itself. But, based on what I heard from the guy, he was not exactly from Home Depot. He was through a third party company which Home Depot had hired to do this work.

Originally they told me the countertop was $4000 but they made a mistake on a couple things. They called me back and told me it was actually cheaper. That was nice. I didn't buy the backsplash which I originally would have but I had a little sticker shock. When I went back and purchased it, it was a little bit of a hassle. For the most part they've been pretty good. They were helpful in deciding colors. I have been in there almost every other day because I am redoing two bathrooms. They have a great return policy; they take everything. I ordered tiles and had them delivered to the house. When I got them I didn't like them so I returned them right to the store. They are on time when they say they will deliver.

He was prompt, polite and he got here on time. He did the work and that was it.

They were very good. I didn't really look around too much but the price was pretty comparable to the other ones that I had checked out.

We were not able to get home depot to service it but to reach out to somebody to come around and fix the problem. We called home depot to repair the Garage.My only concern is that home depot doesn't service what they sell.As i said we got our garage door in 1999 but when i called home depot the people who answer the phone behaved as if they didn't know were to direct you.or who to sent you to.However on the garage door they did a good job fixing and fitting it well and on time.

They are always good, as usual, and I am there all the time. I plan to continue using them.

The windows were delivered promptly. I have no complaints. Their customer service is very good.

We are happy with the company. They are excellent.

The estimate was not as itemized as we had wished. We decided not to use them for our project.