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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
24%
3
14%
2
10%
1
7%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
4.0
responsiveness
3.7
punctuality
4.0
Showing 26-29 of 29 reviews

12/2005
4.0
computer repair
  + -1 more
IT WAS OK EXCEPT I HAD TO STAND UP TO THEM BECAUSE THEY FORGOT ABOUT MY COMPUTER. THEY WERE VERY NICE PEOPLE. I THOUGHT THEY WERE VERY HONEST. THEY ARE YOUNG AND KNOW A LOT ABOUT COMPUTERS.
Description of Work: THEY HAD TO CLEAN EVERYTHING FOR VIRUSES. THEY PUT A NEW HARD DRIVE IN THE COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$200

NORMAN P M.
12/2005
5.0
computer repair
  + -1 more
THEY WERE GREAT. THEY PRETTY MUCH TOOK CARE OF EVERYTHING AND THEY WERE GOOD. THEY WERE FRIENDLY AND PROFESSIONAL GUYS WORKING ON IT.
Description of Work: THEY REPLACED A PART AND INSTALLED SOME ANTI-VIRUS SOFTWARE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JEFFREY O.
12/2005
1.0
computer repair
  + -1 more
IT SEEMS THAT BEST BUY HIRES PEOPLE WHO DON'T KNOW THAT MUCH ABOUT A COMPUTER. IT'S PRETTY MUCH TRIAL AND ERROR IF YOU GET SOMEONE WHO KNOWS WHAT THEY ARE DOING.
Description of Work: THEY REPLACED THE MODEM, WORKED ON THE PRINTER, AND WORKED ON THE DATA RECOVERY. THEY DIDN'T PUT ANYTHING BACK IN, AND THE COMPUTER DIDN'T RECOGNIZE ANYTHING.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0

$100

12/2005
4.0
computer repair
  + -1 more
THEY WERE SLOW. I JUST THOUGHT THAT THEY WERE SLOW TO KNOW THEIR JOB. WHAT SHOULD HAVE BEEN THE FIRST THING THEY SHOULD HAVE DONE THEY NEVER DID. THE CLEANING SHOULD BE THE FIRST THING THEY DID. IT TOOK ME 7 MONTHS TO GET MY COMPUTER WORKING CORRECTLY. EVERY 3 OR 4 WEEKS I HAD TO BRING MY COMPUTER BACK IN. IT WAS CLEANING UNDER THE MOTHERBOARD. WE WROTE THEM LETTERS, AND THEY WROTE US BACK, AND THEY TOLD US TO GO SOMEWHERE ELSE IF WE DIDN'T LIKE THEIR SERVICES.
Description of Work: IT WAS THE REPLACEMENT OF A MOTHERBOARD AND A CLEANING.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$139
    • 1
    • 2(current)

Contact information

2795 Richmond Ave, Staten Island, NY 10314

www.geeksquad.com/repair

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Appliance Repair,
TV Sales,
Computer Sales,
Appliance Sales and Installation,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service

FAQ

Geek Squad - Best Buy is currently rated 3.9 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Contact information

2795 Richmond Ave, Staten Island, NY 10314

www.geeksquad.com/repair