Frank-Key Services

Locksmiths, Doors

About us

Serving Brooklyn, Manhattan, Staten Island. We are an owner-operated locksmith service company providing cost-effective security solutions for your home & business. 30+ years in the locksmithing trade Mobile lockshop is fully equipped to handle your security needs including duplicating keys on site. Offering Services from simple re-keys to electronic high-security lock options. Quality installations & experience set us apart We are particularly helpful with decorative hardware for interior as well as exterior doors. Additionally: Try us for your Commercial Services as well Retail Stores, Offices, Mgmt companies We can provide services including Commercial Locksets Master key plans Fire door replacement Code compliance Exit Devices Door Closers Glass Service ( Board up & replacement). Additional Phone Number: (212) 766-0774

Business highlights

36 years of trusted experience

Services we offer

Locksmith Services. Doors.

Services we don't offer

Hardware removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 51-75 of 123 reviews

Lynda P.
04/2014
5.0
locksmith
  + -1 more
I didn't have the "standard" cylinders which would have cost me 2x to replace. Frank allayed concerns and assured me that a standard cylinder would be fine and I didn't need to incur the additional expense since I was going to have ADT installed anyway. Frank arrived on time and took the time to replace everything well. All of the keys worked without sticking. I would definitely use Frank again in case of a lockout! He was wonderful!
Description of Work: Replaced cylinders on 4 doors and provided me with new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Edward P.
03/2014
5.0
locksmith
  + -1 more
Vendor was punctual and did exactly what was expected. Work was professionally performed.
Description of Work: Replaced several locks and realigned a door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jonathan M.
03/2014
5.0
locksmith
  + -1 more
He was very nice, punctual and generally a pleasure to work with. He put up with my 5 year old son and friend slipping drawing after drawing under the door for him and decorating the stoop with paper and tape while he worked, taking the artwork and bringing it home to show his daughter.
Description of Work: Frank came and installed a deadbolt on our door and fixed a problem with the self lock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lillian A.
02/2014
5.0
locksmith
  + -1 more
The lock I had on my door was broken I had a temporary lock placed on i didn't feel secure so I had frank come down and look at it he stated my lock did fine he just added a dead bolt above the lock I already had. He gave me a quality lock listened to my needs. He was a very nice person, detailed oriented I was was very happy with the service. Very fairly priced.
Description of Work: He installed a lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony D.
02/2014
5.0
locksmith
  + -1 more
He did a great job, was there on time and gave us a very fair price. I would definitely use him again.
Description of Work: Frank changed the lock cylinders on all of our exterior doors in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Paula H.
01/2014
5.0
locksmith
  + -1 more
I called Frank at night, after hours. He responded at 8:30 the next morning and was at my home by 10:30am. He fixed the lock and even though there was addiitonal work I thought needed to be done he talked me out of it saying we did not have to do it and spend the money yet. I found him to be professional and his cost was fair. He did not try to talk me into anything else, but talked me out of spending more money. He is someone I would use again and I would recommend to others.
Description of Work: The lock on my door was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mary P.
01/2014
5.0
locksmith
  + -1 more
I set up an appointment. When Frank realized he couldn't make it on time, he called and gave me another ETA. He arrived on time, was quick ad very professional. I wholeheartedly recommend his services.
Description of Work: I recently needed to have my front door dead bolt replaced immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Linda S.
01/2014
5.0
locksmith
  + -1 more
Frank was polite and clear on the phone. I got through to him right away. I was very pleased with my phone conversation with him. He was quick to assure me that I might not have to replace the 90 year old door knob, he might be able to repair it. (Although, I was pretty sure it would have to be replaced) This was consistent with other reviews I read about him on Angie's List. He gave me a same day time frame for him to come and do the work on my front door. He arrived at my house within this time frame and explained to me what he would have to do to repair my door. He also explained that is would be expensive. I appreciated this. But after all is said and done, the cost was not outlandish. The door knob he provided was attractive and similar to the original in design (I liked this because it was in keeping with the vintage feel of the house) and the quality was superior. His work was outstanding. He was neat and quick and cleaned up perfectly. He went above a simple installation. He corrected the fit of the door which rattled and did not close tightly. Great work. You would not be sorry to hire this guy. He is on my permanent list. Thanks Frank. It was a pleasure.
Description of Work: Removed old front door knob and all mechanisms that go with it. Provided and installed new mortise lock with through bolted trim, reinstalled strike plate for proper latching and security. Provided 9 new keys for this front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Steven G.
12/2013
5.0
locksmith
  + -1 more
Frank showed up on time. He was cordial and respectful. He completed the job at a good price and cleaned up afterwards. I would recommend this service to others.
Description of Work: Changed out two locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David R.
12/2013
5.0
locksmith
  + -1 more
He was a little slow and afraid of my dog, but he got the job done. Also, he was local to Staten Island, unlike other locksmiths on Angie's List
Description of Work: He put new locks in my door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Mary E.
12/2013
5.0
locksmith
  + -1 more
He was able to repair an existing lock, saving us the expense of replacement. He made several keys for us from his mobile van. All was done at reasonable cost, competently and with professionalism. Very pleased.
Description of Work: One lock was repaired and several keys were made. Arranged to speak further about an intercom & lock system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Li Qi H.
11/2013
5.0
locksmith
  + -1 more
Frank parked across the street with his "mobile lab" and did the job. He's professional, courteous, and I would use him again.
Description of Work: Rekeyed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Roberta G.
11/2013
5.0
locksmith
  + -1 more
I called Frank in the morning. He came over in the early afternoon. Frank is professional,competent and a nice person.
Description of Work: Frank put a new cylinder in one of my locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Daisy W.
10/2013
5.0
locksmith
  + -1 more
I called Frank in the morning and he was able to swing by in the afternoon to change the cylinders for my locks. He's a very friendly and honest guy and his estimate on the phone was very accurate. He didn't try to upsell me on things I didn't need since my existing locks were already secure. His price was also very reasonable and he did a great job. Would definitely recommend him to anyone looking for a qualified and trustworthy locksmith.
Description of Work: Changed out 2 cylinders for my dead bolt and the door lock. Created 3 sets of keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SANDRA L.
09/2013
5.0
locksmith
  + -1 more
Frank happened to be in Brooklyn when I called and he said he would come over in a short while. He was prompt, well mannered and well prepared and with the correct tools of the trade. First Frank tried for a while to remove the key that had broken off in the double keyed lock on a metal gate. When that did not work we entered the house from another entrance(lucky me) and he removed the lock from the inside and replaced it with one of the same company so that the footprint was the same.He also lubricated the other exterior locks and explained why my other gate was difficult to lock and what to do for it.(for another time)
Description of Work: Frank first tried to removed the broken key in the double keyed lock. When that was not possible he needed to change the lock that was in a metal door gate. He also reset an additional door lock. He lubricated all the other exterior door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Youssef A.
08/2013
5.0
doors, locksmith
  + 0 more
I have a windows door to the deck that had a non working lock, Frank came looked at the door, took a picture for the lock, sent it to his supplier, found the part for us and came back to install it. He did a prefect job in fixing the door, which is now working properly, not only that but he also adjusted the door, which was not opening and closing smoothly, now things are much better working and more secure. He honored the 10% coupon provided by Angie's lists too. Thank you Frank, your level of customer service and professionalism are highly appreciated.
Description of Work: Fix for my deck's door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Aries L.
08/2013
5.0
locksmith
  + -1 more
I needed a competent locksmith to complete a new installation of a Baldwin Reserve Deadbolt, and on a very short notice. The installation required drilling into the door and the frame in order to fit the lock. Frank arrived fairly shortly after my call, and installed the lock with exceptional skills, competence and professionalism, all within an hour's work. He carried 2 small bags of tools and he did the work that would take most locksmiths a long time to complete and with help of some serious tools. He did most of the work by hand and chiseled precisely into the wood to create the spaces that fitted the plates perfectly. He was very generous in sharing his knowledge on how things are done and why, he was very professional and a genuine person to work with. It was very pleasant to have him in the home, and he took time and great attention to complete the job. He also left the space as clean as he first came in. This is by far the best locksmith service I have ever had and I will recommend him in a heartbeat. Thank you Frank for your service and giving us peace of mind when we most need it.
Description of Work: New installation of one deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Yvette J.
06/2013
5.0
locksmith
  + -1 more
I just used Frank-Key Service and it was a great experience. Frank did the work himself and was prompt with returning my phone call and extremely professional in person. He did the job quickly and was very pleasant to have in my home. I would definitely recommend his services.
Description of Work: Change the cylinder on my apartment door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

adele R.
06/2013
5.0
locksmith
  + -1 more
Frank arrived on time and was very pleasant! Work was completed promptly. Would definitely use this company again.
Description of Work: Replace front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ameena Y A.
06/2013
5.0
doors, locksmith
  + 0 more
Angel was excellent. He works well and very professional.
Description of Work: The door had a gap where rodents were running in and out. Angel was able to put a drop bar on the door, and also, while there, he realized that the door wasn't closing well. He changed the lock, and now the door is working better. The smells from the neighbors, because it is an apartment building, no longer come in because my door is more sealed. A couple of the neighbors saw the work and asked me who did the work. They are now interested in hiring him for a job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie B.
05/2013
5.0
locksmith
  + -1 more
I called Frank because I was having trouble getting into my house. One night it took 10 minutes for the key to finally open my front door. Frank came when it was convenient for me, which I thought was great. Very nice guy and very accommodating. He said I didn't need a new lock. He replaced the cylinder and made sure all my keys fit. I mentioned the Angie's List coupon and he gladly took money off my bill. I would definitely recommend him to anyone and will use him again if I need to.
Description of Work: Replaced cylinder in dead bolt lock and made sure all my house keys fit into the new lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeremy B.
04/2013
5.0
doors, locksmith
  + 0 more
Frank is the BEST. He changed his plans to be able to come out and fix our front door, after having come twice to change our locks and to install new doorknobs that our daughter can't easily open. He's very friendly, reasonable with his prices, and true to his estimates (which he can do pretty quickly). His work is very good.
Description of Work: Changed locks in newly bought house, made new keys, and changed doorknobs within house to make it safer for kids. Also, did an emergency repair on the front door within a couple of hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Frank P.
03/2013
5.0
locksmith
  + -1 more
The service was prompt, efficient and courteous on both occasions. Since the services included a house call, I thought that the charges were appropriate.
Description of Work: I used the locksmith twice in a one month period at different locations. The first time was to remove a key that was stuck in an apartment door lock ($100.00) and the second was to replace a front door lock cylinder ($75.00).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rick F.
03/2013
5.0
locksmith
  + -1 more
It went very well. Frank showed up on time and he re-keyed three lock cylinders and installed a security kick plate for me. There were some other thing I wanted done and he was so honest, he told it wasn?t necessary not trying to sell me anything I didn?t need. He took his time on the installations and I was very pleased with the quality of his work! This guy is good and someone you will be happy with and call back again when you need a Locksmith!!!
Description of Work: I bought a new home and had all the lock cylinders changed to fit one key and had a kick guard plate installed for extra security

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bjorn A.
02/2013
5.0
locksmith
  + -1 more
Frank came by to re-program a combination door lock (as the previous combination was probably known to at least 20 people in our building). He showed up ahead of schedule, expertly changed the combination and then also fixed a number of hinges to remove a pesky sticking problem that the previous owner had tried to (poorly) fix by sanding down the door. Frank's level of professionalism, courtesy, punctuality and craftsmanship make him an easy choice for any future door or locksmith work in our home. Highly recommended!
Description of Work: Change combination on push-key door lock Fix and reset hinges Realign door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

4275 Old Amboy Rd, Staten Island, NY 10308


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Frank-Key Services is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Frank-Key Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Frank-Key Services offers free project estimates.
Yes, Frank-Key Services offers eco-friendly accreditations.
Yes, Frank-Key Services offers a 10% senior discount.
No, Frank-Key Services does not offer emergency services.
Yes, Frank-Key Services offers warranties.
Frank-Key Services offers the following services: Locksmith Services. Doors.
Hardware removal.

Contact information

4275 Old Amboy Rd, Staten Island, NY 10308


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM