Frank-Key Services

Locksmiths, Doors

About us

Serving Brooklyn, Manhattan, Staten Island. We are an owner-operated locksmith service company providing cost-effective security solutions for your home & business. 30+ years in the locksmithing trade Mobile lockshop is fully equipped to handle your security needs including duplicating keys on site. Offering Services from simple re-keys to electronic high-security lock options. Quality installations & experience set us apart We are particularly helpful with decorative hardware for interior as well as exterior doors. Additionally: Try us for your Commercial Services as well Retail Stores, Offices, Mgmt companies We can provide services including Commercial Locksets Master key plans Fire door replacement Code compliance Exit Devices Door Closers Glass Service ( Board up & replacement). Additional Phone Number: (212) 766-0774

Business highlights

36 years of trusted experience

Services we offer

Locksmith Services. Doors.

Services we don't offer

Hardware removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 101-123 of 123 reviews

Sabeen E.
01/2023
5.0
locksmith
  + -1 more
It was very quick and painless.
Description of Work: lock cylinder replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mario H S.
08/2017
5.0
locksmith
  + -1 more
Job was well done.
Description of Work: New locks were being installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryann B.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Yolaine S.
04/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Frank was great. On time and did a fantastic job. Professional and timely manner. He did what no other locksmith would do. Made me a plate to secure the lock, Other locksmiths told me I needed a new lock which was around 300.00. Frank did the plate for me and charged me only 70.00. Was so satisfied with his service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Teri O.
03/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: they removed a broken key from a lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Martin K.
02/2016
5.0
doors, locksmith
  + 0 more
unknown
Description of Work: I was having trouble with a mortise lock on my front door, and I'd had another locksmith previous to this look at it and tell me he wasn't sure if he could fix it or if a piece of wood might help...really, nothing dependable, and I kept looking. I got in touch with Frank, who asked me to email a picture of the handle/lock to him. He responded promptly and told me he thought he could help, and he'd come by the next day. He did; he explained the lock was an out-of-date mechanism, so he wasn't surprised the other locksmith couldn't do much with it. He removed the lock, had a replacement piece in his truck(!), and was done within an hour. Professional, knowledgeable and friendly, willing to explain what was what. I'd use him again in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Thomas J P.
11/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Frank put in a completely new lock and deadbolt. He had to put it into an existing door and modify the door openings to fit the lock. His work was meticulous. He also vacuumed several times the metal filings. A decorative handle was not available to complete the job. He special ordered it for me and installed it a couple of weeks later. He did not accept any money until the job was completed. I would recommend him to anyone, and will certainly use him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ceci S.
10/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Frank replaced a latch-mechanism and lock on our front door. He was extra diligent, fixing everything he saw (including the strike) and took every step to keep the price as low as possible -- he contacted the manufacturer and communicated with them about the problems we were having, hoping that they would replace the latch mechanism. In the end, it was clear that misuse on our end had caused the problem, so we had to cover the cost. Frank was fantastic about informing us as he figured out our problem, and the door is like new.
Rating CategoryRating out of 5
Yes, I recommend this pro

margo T.
09/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Frank Stan and Bob were AMAZING. I live in a prewar building with locks as old as 1900! Another locksmith charged me a FORTUNE and did nothing. These men were fair, patient and did research and gave me excellent options on how to proceed. I would use them again in a heartbeat. I now have working locks!!!!!A++++++++
Rating CategoryRating out of 5
Yes, I recommend this pro

Alessandra G.
03/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: I needed all new locks put in at my new home and I called Frank Key for help. He called me back within a half hour of my reaching out to him and arrived later that day to have a look at my situation. I thought it was only going to be a consultation- which was fine with me, the job was big - but he got to work right away, changing locks, making multiple sets of new keys and ordering parts for things that were broken and needed replacing right on the spot! I was very impressed and relieved, of course, to have my house secured so quickly. I felt Frank was beyond responsive, professional and knowledgeable about the latest technology.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mario H S.
03/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Changed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Diane B.
05/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne M.
04/2012
5.0
locksmith
  + -1 more
eau
Description of Work: The only time I used Angies list for a service was when I found Frank Key in their mailer. I wanted to add a lock to a closet door in my loft. My doors are commercial doors. He showed up on time with a helper and after looking at the mechanism in my door realized the job was more entailed then we first thought. He spent a lot of time on the project and was able to retro fit a lock from another door that didn't need a lock to fit the lock on the door in need. It was like working a puzzle. He did a great job that I don't think another locksmith would have done; he and his assistant spent extra time on the job and he stuck to his original quote. I thought it was only fair to tip him an extra $50. I still felt I was under paying when I considered the time of 2 men traveling to my house with tools and the skill to do a job that most would not or could not do. My lock is working great and because he retro fitted another lock the door looks nice too, no extra big lock above the handle. Thank you Frank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ran R.
06/2011
5.0
locksmith
  + -1 more
great
Description of Work: great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott L.
01/2011
5.0
locksmith
  + -1 more
Wonderful experience. Prompt. Professional. Highly recommend!
Description of Work: Replaced a door knob and spindle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nadine B.
11/2010
5.0
locksmith
  + -1 more
Frank was on time and very professional. He initially came out to check out my situation and provided few options for me without any fees. Then he came for the job and was on time. Nice, professional, clean. Highly recommended!!
Description of Work: Installed a new lock, protective plate, and peep hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

FRANK M.
11/2010
5.0
doors, locksmith
  + 0 more
He had other appointments ahead of me, but because of my emergency situation, he came to me first. I really appreciated that. He was a nice man. He gave me all of the information I needed and explained everything he was doing. He treated me like I was an old friend. He made me feel good, especially when I was so upset about the break in. I have had negative experiences with locksmiths in the past, but I was pleased with Frank. Even my cat liked him!
Description of Work: My home was broken into and Frank restored my locks. He still has to come back and put a door up. He is located in Staten Island and I am in Brooklyn. He had no problem traveling to my home to help me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSALIND F.
11/2010
5.0
doors, locksmith
  + 0 more
Frank - Key was on time, very polite and professional; fairly priced and very neat.
Description of Work: Rehung door, replaced mechanisims on one outer and inner door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

T C.
10/2010
5.0
locksmith
  + -1 more
Great. On time and on budget. Good guy. Will call him first in the future.
Description of Work: Deadbolt fixed. Another new installed. New Bathroom door knobs. Great work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jackson T.
10/2010
5.0
locksmith
  + -1 more
They are very responsive and professional.
Description of Work: They changed the locks and installed a lock plate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JOHN O.
09/2010
5.0
locksmith
  + -1 more
Frank could not be more professional: he responded immediately to my calls, came to look at the locks although I would not be home; this meant he came twice: once in order to give me immediate estimate. He came when he said he would, and he did the work in a timely manner. The cost was competitive and the work completed in an excellent manner. He comes in a work van that includes a full shop (including his own generator so you do not need him to run a line to your house/apt!) and offered to make extra keys (many!) at no extra cost. More than this perhaps is how pleasant Frank is as a person. You will enjoy talking with him: he is clearly knowledgeable about his field and friendly but appropriate with people. If I could give an A+++ I would.
Description of Work: An entire set of keys to my house went missing when I had workmen doing some kitchen updates. As soon as this job was completed I had to change three locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

alan K.
02/2010
5.0
locksmith
  + -1 more
Frank is a complete genteleman and an excellent locksmith, I would recomend him time and time again.
Description of Work: Fank installed a full set of locks of all types as well as security bars. He installed high security deadbolts, mortar locks all with simplified keying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

GEORGE F.
08/2007
5.0
locksmith
  + -1 more
Frank Waite is the owner. He has been in business for 10 plus years. He communicated with me following the job to ensure customer satisfaction. The employee completed the job in a reasonable amount of time and showed up according to the schedule.
Description of Work: The company changed the locks on my home, which included the front door, back door to the porch, side door of my home, and garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

4275 Old Amboy Rd, Staten Island, NY 10308


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Frank-Key Services is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Frank-Key Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Frank-Key Services offers free project estimates.
Yes, Frank-Key Services offers eco-friendly accreditations.
Yes, Frank-Key Services offers a 10% senior discount.
No, Frank-Key Services does not offer emergency services.
Yes, Frank-Key Services offers warranties.
Frank-Key Services offers the following services: Locksmith Services. Doors.
Hardware removal.

Contact information

4275 Old Amboy Rd, Staten Island, NY 10308


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM