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Doctor Computers

Computer Repair, Computer Training, Computer Sales

About us

normally when 9 out of 10 customers call us they give you the wrong knowledge, or wrong description "which is a normal thing". but the diagnostic could be wrong or "I'm a computer-savvy" ... or displaying a lack of knowledge, Once DoctorComputers technician will arrive at your place of home or business you'll get a Free computer diagnostic. "Mac & PC" service, our specialized services Include: :: Advanced Troubleshooting and Repairs on Windows and Mac OS • :: One on One Business Consulting • :: HIPAA Certified Technician • :: Data Recovery and Backup • :: Remote Access Support Available • :: Network Design and Implementation • :: Network and Server Management • :: Software Installation and Support • :: Complete System and Data Security Consulting • :: HIPAA Integration and Deployment of Industry Specific Software and Hardware • :: One on One technology training for both beginner and advanced users • :: Antivirus Installation and Management • :: Maintenance Plans Available • :: Windows Installation • : Antivirus Installation and Management • :: Spyware or Malware Removal • :: Tune-Up • :: PC or Mac Clean-up and Start-Up issues • :: Printer issues • :: CCTV and IP Camera Installs• :: Commercial and Residential Services •

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Mac & PC Service & Repair, Remote Support Service. Schedule now to get your Computer running at it's best. We have the Best Price & Best Service. We Guarantee that we'll eliminate all Malware, Spyware and Virus' on your PC.

Services we don't offer

Not applicable, my trade does not require licensing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

gary W.
11/2017
5.0
computer repair, computer training
  + 0 more
It was great. Joe couldnt have been more patient. His expertise helped us to update whole system- Fios, Iphones, Macbooks, and Ipad.
Description of Work: House system. Bluetooth reset- Printing problems- Macbook Pro update, and an education how all the new stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doctor Computers
Thank you for the review, all the best.

Linda N.
07/2017
5.0
computer repair, computer training
  + 0 more
Excellent! I found my computer repair person. I will use this company for all my computer needs.
Description of Work: My hard drive crashed. I called on a Sunday and the next day Joe was at my house to diagnose the problem. He took my computer with him. The longest part was waiting on part to arrive. If the part had been in stock I would have had my computer in a day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doctor Computers
Thank you for the review, all the best.

Fred N.
05/2017
5.0
computer repair
  + -1 more
It went flawlessly. Joe was prompt, professional and provided service with a smile and handshake. I would highly recommend Doctor Computer to anyone.
Description of Work: Needed power supply replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Response from Doctor Computers
Thank you for the review, all the best.

Aviva D.
03/2017
5.0
computer repair
  + -1 more
Joe was professional and courteous. He helped us improve our use of the computer, and left us with a smile.
Description of Work: He needed to work on a desktop and a mac laptop. He charged $200 for the work on the desktop which included installing a SDD. He charged $150 for the work on the laptop which was a good price. The mac was full of malware and viruses, and Joe got rid of them all and installed protectors in the mac to ensure it will work well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Nelson R.
11/2016
5.0
computer repair, computer training
  + 0 more
worked on my MAC computer and e has it up and running 100% thanks Joe
Description of Work: MAC Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Doctor Computers
Thank You for your review and for choosing Doctor Computers.

john W.
09/2016
5.0
computer repair
  + -1 more
Great help. Always available. great company highly recommended
Description of Work: fix my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Joni J.
09/2016
5.0
computer repair
  + -1 more
Very well as always
Description of Work: Monthly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Shawn M.
09/2016
5.0
computer repair
  + -1 more
Joe from Doctor Computers is great! Everything went smooth and easy. He entered my computer remotely worked on it while I did other things and he resolved all the popups. He also upgraded some programs and now everything works great!
Description of Work: I can always rely on Doctor Computers my lawfirm has been using their services for several years for all kind of technical, and computer needs. Recently they helped me fix a few issues on my computer that was slowing things down and popups. I called Joe and he entered my computer remotely and did a diagnostic, found the issues and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Michele G.
09/2016
5.0
computer repair
  + -1 more
It was very professional and thorough. All computers are working well. Prices are reasonable. Owner is very accommodating to your schedule.
Description of Work: Performed a monthly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$381.06

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Paul E.
09/2016
5.0
computer repair
  + -1 more
It went very smoothly. I was up and running in about half an hour.
Description of Work: Helped install new software

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Stacey R.
09/2016
5.0
computer repair
  + -1 more
Joe is the best!!!
Description of Work: He tuned up my Macs (laptop/desktop iMac)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

diane C.
09/2016
5.0
computer repair
  + -1 more
We are a plumbing company and always need to be up and running Our system went down and Joe fixed it and responded in a timely manner
Description of Work: Our system was down and Joe fixed it quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Jonathan S.
09/2016
5.0
computer repair
  + -1 more
The provider diagnosed my computer and told me everything wrong with my computer and told me what can be done to fix these things. with this the price was well worth it and fixed it the next day with no problems. Would defiantly recommend.
Description of Work: The provider diagnosed and repaired my computers issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

JOCK D.
08/2016
5.0
computer repair
  + -1 more
Excellent and quick. On time. Great service. Will use them again.
Description of Work: sort several printers and getting them to talk to three computers and two iPhones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Harold P.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: service & clean.also educated me.reasonable price. will use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Doctor Computers
Thank You for your review, and for choosing Doctor Computers.

Loretta K.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed issues. Upgraded OS. Works fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine M.
12/2014
5.0
computer repair
  + -1 more
l cannot say enough good things about this company. I have to say from start to finish everything was completed with professionalism and wonderful quality at a fair price. I never dealt with a company that makes you feel at ease and I would recommend them to anyone in need of computer service and repair
Description of Work: They provided me with a complete upgrade of my computer and they explained all the work in full detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Shawn M.
07/2012
5.0
computer repair
  + -1 more
Professional, on time and knowledgible. Joe from Doctor Computers is a man of his word and got the job done at a reasonable price. Excellent service!
Description of Work: Fixed my home/office computer retrieved data from my broken laptop computer installed antivirus and other software backed up my law office computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    132 Ashworth Ave, Staten Island, NY 10314

    http://www.DoctorComputers.Net

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 3:00 PM

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training,
    Computer Sales

    FAQ

    Doctor Computers is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 3:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 3:00 PM

    Doctor Computers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Doctor Computers offers free project estimates.
    Yes, Doctor Computers offers eco-friendly accreditations.
    Yes, Doctor Computers offers a 10% senior discount.
    Yes, Doctor Computers offers emergency services.
    Yes, Doctor Computers offers warranties.
    Doctor Computers offers the following services: Mac & PC Service & Repair, Remote Support Service. Schedule now to get your Computer running at it's best. We have the Best Price & Best Service. We Guarantee that we'll eliminate all Malware, Spyware and Virus' on your PC.
    Not applicable, my trade does not require licensing

    Contact information

    132 Ashworth Ave, Staten Island, NY 10314

    http://www.DoctorComputers.Net

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 3:00 PM