Bio-Tech Restoration & Emergency Services, Inc.

basement waterproofer, plumber, well

About us

Bio-Tech Restoration & Emergency Services, Inc is an A+ rated company with the BBB (better business bureau) serving Staten Island and New Jersey with over 10 years of professional experience and pride with each and every job. No matter what your abatement needs may be, we have you covered. We provide a detailed inspection and evaluation for the presence of mold in residential and commercials buildings. We are also professional in indoor and outdoor waterproofing as well as a full service restoration company We are fully certified and Insured and come with plenty of references... We are a true 24 hour emergency service company ready to respond at a moments notice. We provide Mold Inspections, Mold Evaluations and Mold Remediation as well as Indoor Air Quality testing and Evaluations.. Infrared certified Company and IAC-2 Certified *** We do not provide services relating to lead and asbestos*** We are available 24 hours, 7 days a week for emergency service

Business highlights

17 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 101-125 of 179 reviews

Lynn A.
08/2017
5.0
It was a little expensive, especially since it was such a shock to have been informed of a mold issue.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

Karen M.
07/2017
5.0
What a positive experience! We are selling our house and found mold in the attic during the home inspection. Within minutes of filling out the Home Advisor request Jeff was already calling me to set up an appointment for an estimate. His list of certifications and training is impressive and we felt very comfortable that he knew what he was talking about. He offered to take an air sample to identify what exact mold(s) we have, and if you use them for the remediation that cost is deducted from the bill. At the end of the job they take another air sample to prove the mold is gone. Jeff patiently answered all my questions, he and his workers were prompt, friendly and extremely clean! They all went above and beyond what we were expecting---all this and a 5 year warranty for the attic mold remediation!! Hopefully we won't ever need mold remediation in any future home but if we do I would not hesitate to call in Bio-Tech again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marty J.
07/2017
5.0
very prompt to respond and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235,900

Marilynn C.
07/2017
5.0
Jeff is great to work with and his crew is very hard working and conscientious. They found mold and water problems that we had no idea we had and took care of them properly. I would definitely recommend them for mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila R.
07/2017
5.0
The owners are quick and efficient and care about their customers quality of life

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan O.
07/2017
5.0
I was completely satisfied with Bio-Tech! From start to finish, all work was explained in detail and performed by highly skilled craftsmen. Their professionalism exceeded my expectations and I would highly recommend them to anyone. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

Peggy F.
06/2017
5.0
I would highly recommend Bio-Tech Restoration! Jeff showed up when he said he would, and was very trustworthy about the estimate and timeframe of getting my basement remediated. His crew Bernardo and Steven were very professional and kind, were hard workers, and did an excellent job! The entire experience was very positive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brian s.
06/2017
5.0
Very professional. Let me know everthing I needed to know for waterproofing in the future. Tested air quality and had results quick. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike c.
04/2017
5.0
Jeff is a professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret N.
04/2017
5.0
I did not have to wait long for Jeff to contact me after submitting my search on Home Advisor. He was prompt to every appointment and quickly responded to any inquiries I had. What a breath of fresh air to have a professional treat his customer with respect! Thank you. Job scheduled quickly and done well within the appointed time. Crew was very professional and efficient. They even wiped the floors on their way out. Every step of the way I was informed of the progress of the work. No surprises. An honest and professional company. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin H.
04/2017
5.0
Excellent customer service Reasonable price Accommodating schedule And most importantly job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer F.
01/2017
5.0
Is there anyway to give this company 10 stars?? This is the first time I am taking the time out to write a review due to lack of time. However, I have to give credit where credit is due as a business owner myself, I have to say I've never been so happy with how prompt and professional Jeff's knowledge was about all my issues and not tom mention countless phone calls(sorry Jeff, lol). I was called back immediately after my call was placed. He even came out on a Sunday night last minute when I needed him for a second time and put my mind at ease with my situation almost staying past 1 AM!!! I was super worried about the price and I thought it would cost an arm and a leg but it was much less costly than I had ever imagined. Jeff came to my house to perform the initial inspection and testing. We then scheduled a day for him and his team to perform the remediation. Upon the successful mediation and post remediation air testing, he then had his restoration team come to my home to perform the necessary close- up and restoration work. The staff was led by his foreman Bernardo who did a phenomenal job restoring my sheet rock and painting. I was beyond shocked and would not have even known that there was ever any damage to begin with. Both Jeff and Bernardo did a phenomenal job restoring my sheet rock and painting. I was beyond shocked and would not have even known that there was ever any damage to begin with. Both Jeff and Benardo kept in touch with me throughout the entire process and there was never any surprises on either of their parts. What I appreciated was Jeff giving me a minimum and maximum price for the job so that there were never any surprises. I've had her horrendous experiences in the past with other contractors. This is certainly not the case with Biotech. A huge thank you to Jeff and his entire crew for never veering off-track and completing the job in the time frame allotted. I wish all companies perform like this one. I will certainly highly recommend his company in the future. My promises to anyone who uses them willl not be disappointed! Thank you again Biotech I cannot thank you enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda A.
11/2016
5.0
Great experience!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenisha W.
10/2016
1.0
Extremely poor customer service. They present themselves as professional, trustworthy and thorough, but don't be fooled. They will leave you hanging. Biotech promises to document the entire remediation and repair process, but after the job is done, they never follow up with the final reciepts and documentation for claim submission. Instead, they dodge you and ignore your calls. Buyer beware!

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
1.0


Michael L.
09/2016
5.0
After speaking with several companies, I decided to go with Bio-Tech. Jeff, president/owner, was very thorough with his initial inspection and consulted on the most effective remediation based on his discoveries. Competitive pricing with absolutely no compromise to quality of service. Jeff was present for the entire duration which took approximately four hours and explained each step during the course of work. I would highly recommend Bio-Tech.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tanya H.
08/2016
5.0
Jeff was very prompt in his response to my inquiry. He was very thorough and detailed in his explanation of the problem and what his remedy of the issue would be. This company was also well priced. I would recommend their services to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,210

Lanie K.
08/2016
5.0
Jeff, the owner, was extremely professional and honest. A true man of his word! He helped us out when time was essential. Educated me on the process and explained what he was planning on doing. When his crew arrived, they were courteous and took pride in the task at hand. There was no mess to clean up afterwards because they treated my home as if it was their own. I would highly recommend using them, and there is no need to shop around for anyone else. I felt confident immediately after my first conversation with Jeff. it is very difficult to find companies that are reliable, honest, and dependable aaa well as extremely professional. Look no further because Bio-Tech fits that bill!! Thanks Jeff for being there when we needed you !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOSEPH P.
07/2016
5.0
WAS ON TIME DID THE JOB WHEN APPOINTMENT WAS AND FINISHED ON TIME LEFT EVERY THING CLEAN ,THE WAY IT SHOULD BE.PRICE WAS RIGHT. WOULD USE HIM FOR OTHER WORK ANY TIME. JOSEPH PERNICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina A.
04/2016
5.0
I would definetly recommend this company..Dominick was very professional and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alicia G.
03/2016
4.5
Even a pro would not be able to tell part of the wall was removed and then replaced! That's how perfect it was done. They were even able to get a perfect match for my paint, which had been on the wall for 5 years. Would have been all 5's but there were a few miscommunications between workers causing a slight delay early in the project. I would recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

72 Lewiston Street, Staten Island, NY 10314

http://www.biotechrestoration.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

basement waterproofer,
plumber,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Bio-Tech Restoration & Emergency Services, Inc. accepts the following forms of payment: CreditCard
Yes, Bio-Tech Restoration & Emergency Services, Inc. offers free project estimates.
No, Bio-Tech Restoration & Emergency Services, Inc. does not offer eco-friendly accreditations.
No, Bio-Tech Restoration & Emergency Services, Inc. does not offer a senior discount.
Yes, Bio-Tech Restoration & Emergency Services, Inc. offers emergency services.
Yes, Bio-Tech Restoration & Emergency Services, Inc. offers warranties.

Contact information

72 Lewiston Street, Staten Island, NY 10314

http://www.biotechrestoration.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day