ACJ Remodeling-Joseph Ashley

Joe and crew did an excellent job and performed most admirably. From first contact through completion, I experienced the highest level of knowledge, courtesy and professionalism that can be delivered. Every aspect of this job was addressed in detail and accomplished with flawless performance. Watching the crew work as if each were a vital part of a well-oiled machine is itself rewarding. It is obvious that each crew member knows their job well and has experience working alongside each other. Joe and his crew are a class act. If all contractors gave you the personalized attention, value, beauty and durability of their work and products as ACJ Remodeling Inc., there would be no need for an Angie?s List (sorry Angie). When the time comes for me to re-side my home I will definitely hire this contractor again. I highly recommend Joseph Ashley and ACJ Remodeling Inc.

Gave me an estimate of $9000 to replace my roof. It also took him a long time to come out after calling him.

Joe is a pleasure to work with... Took the time to explain the work and provided an accurate estimate of costs. Returned all calls in a timely fashion. Work was done neatly and clean up was good. Was really refreshing to work with a professional who you can trust

Sandy ruined our roof. Joe came and priced us right in the middle of the pack. But his reviews were great so we went with him. Reviews dont lie. Joe and his crew is the best. They finished the roof with Timberline HD. They replaced rotten wood in my roof since it was exposed for months after Sandy Storm. I didnt think missing a few shingles would have made a difference so I waited until the spring. Joe didnt charge me very much for replacing the wood. He gave me the option to do it and didnt try to price gauge me. He said it would cost $600 for all rotted wood and given the damage infrastructure it was a no brainer. He could have said another $2-3k and kept me hostage, but hes a fair man. When everything was done, I had a new roof in under 3 1/2 days. His crew cleaned up the place nicely. Joe's team was so good, we hired him to do the rest of the house a few months later.

Our house looks AMAZING! We hired joe to do our roof and they did a great job. So we kept him to do more work. He's a busy guy because he does great work. If you're looking for a cheap contractor that does bad work, go somewhere else. ACJ is priced fairly and if you consider the craftmanship and work they do, the overall quality, its CHEAP. You should pay more for the quality of work. Why pay a lot to pay more later to get the job fixed? I remodeled my whole house using different contractors and the whole industry is hit or miss. Some people do great work, but too many do bad work that needs to get redone a few month later. Joe's team is a big hit! Use them. They replaced our front and back door, did siding using top of the line material (long strips of unbroken siding not the cheap short ones where you see a million seams), insulated the house with 2 inch foam, stucco parts of my house, and added El Dorado stone to my house. The finish product is night and day. I wish I did it earlier. Throughout the project, a lot of problems came up. I live in a old house, so it was bound to happen. Joe's team is great. They fixed many of the smaller problems for free. There were a few larger problems that needed correcting and initially Joe didnt even charge for it. After everything was done, we decided to give him a bit more because we had his crew do too much for us and they fixed some structual problems. His crew was working in 100 degree weather outdoors in the sun. It's hard work but they never sacrificed on quality. Every stone was cut to perfection. Every stucco wall was smoothly finished. Cesear (one of the workers) is AMAZING. He's an artist on stone and stucco. I kid you not. If he's working on your house, you'll be happy with the product. When everything was done my wife was very happy. They cleaned up the outside of my house very nicely. At first they took over my backyard and garage and filled it with so much stuff to do the job. It was insane. I didnt expect them to be able to clean it out or if they did, I expected to go back and clean it to a level I'm comfortable with. I am a neat freak and they cleaned it beyond my satisfaction. Landscapers dont even clean the backyard and lawn as well as they did. 3 different neighbors rang my doorbell or stopped by and told me the house is the nicest on the block. I live in a fairly nice neighborhood in queens so it definitely was a good feeling. I'm leaving joe's sign on my lawn for the next few weeks because of karma and I want him to continue making NYC more beautiful. Granted, I think hes very very very busy right now so you might have to wait on line. I'm lucky I got squeezed in his crew's busy schedule.

Joseph Ashley is the David Copperfield of the Siding Industry. He will completely change the appearance of your home and you will be totally pleased with the outcome. We were! The siding on the front, side and rear of our house was destroyed by roof slate from an adjacent church, during Hurricane Sandy, in Red Hook, Brooklyn, New York. Of course, we also lost the basement and part of the first floor during the storm and accessed Angie's List to find a competent contractor. We've been using the List for years! We choose Joseph Ashley to refurbish the basement, so we had had a good experience with his performance and professionalism. I subsequently wrote a report on the project and published it to the List. Our house required a complete redo, which consisted of three sides; front, side and rear. We are semi-attached on the west side and acted as a buffer for our neighbor's property. The major issue was picking the siding vendor and a style and color. Not an easy thing to do! Here's where Joseph comes to the rescue. He laid out a vast array of vendors, styles and colors for us to choose from. He suggested, but did not press, on using a Canadian company called Mitten Inc. He used them on other projects and the customers were completely satisfied with the outcome. Using Due Diligence, we researched the company, on-line, and did not find any negative comments. Because the house is 25' X 25', he suggested using 16' runs to avoid too many lines where the strips abut. We chose the Sentry style with a double 4" horizontal, cedar wood pattern in Grenadier Green. We went to contract on 2/18/2013, but he was already booked for two solid months. And it was the rainy season, which compromised working outside and extended the job time on each project. When the work crew arrived, they were all business. It should be explained that Joseph has two distinct work crews. One is an Inside crew and the other is an Outside crew. The Outside crew does the siding and roofing. He also has a Clean Up Detail that collects the day's debris and carts it away. On Day One, the siding that was reachable was removed; front, side and rear. The new siding was delivered and stored at the side of the house with the costly material (Aluminum Coils, etc.) stored in the basement. The scaffolding was started at the rear of the house, as it was to be completed first. The outside crew consists of approximately ten members, some of whom, have been with Joseph for more than ten years. Everybody knows their job and are very professional. During the demolition/deconstruction phase, it was discovered that all of the windows needed to have their surrounds replaced due to rotten wood. This encompassed using many additional sheets of plywood and framing studs. A remote controlled awning also had to have its support beam replaced, as well as a light fixture. All this was accomplished with minimum fuss, complaint, or discussion. As was expected, rain delays extended the on-site time by a few days. The only glitch worth mentioning was the completion of the vestibule at the front door. The siding was not plumb at the roof line and the right side was hackneyed. I pointed this out to the lead journeyman and he was not convinced. I had him call Joseph and send him a picture of my concerns. Joseph immediately came to the residence, agreed with my observation, and had them dismantle the entire structure, roof to ground. He then supervised the rebuilding until we were both satisfied. It and the house came out beautifully. The original contract was for $14,000.00. With the additional sheets of plywood, jambs, studs and labor we agreed an additional $1,500.00 would be fair and equable. Joseph also installed a flag pole mount, under the window, on the second floor. Something I've always wanted. On July 4th I removed his business sign from the front fence. We were getting too tired of answering questions about his work and how great our house looked!

Went great. Joe employs a great team of hard working, punctual and respectful employees. I am already looking forward to working with Joe to replace our old roof.

M.r Ashley explained in detail what needed to be done. He took the time to work with your schedule and pricing. It was a team effort from start to finish.The work took 3 days. Equipment was packed up at end of each day. Utilized the garage to keep things overnight and crowded the back yard with equipment for 2 days. Cleaned up after job was done. Garage side door left open on last day of service. The roof looks great.

This was a great experience with a contractor. The gutter was knocked off in a snow hail ice storm. I called and spoke to Joe Santillo about needing waterproofing and leader and gutter work done ASAP and that I needed a roof inspection by a licensed roofer for a refinancing closing. Joe was very professional and responsive. He came over to inspect the roof and assess the needed repairs the day I called. He made a through inspection and explained exactly what he recommended to prevent future water damage. He provided me with the documents I needed for the refinancing before he left and we agreed upon a date for the repair work to be completed. The team arrived to complete the repair on time and got to work immediately. When the existing capping was completely removed the extent of the water damage was uncovered. They replaced the wood, sealed the wood replaced all of the capping,leaders and gutters properly which has eliminated a water leak that has been a problem for years. I had other people try to correct this problem in the past and they all failed. Joe Santillo and his team delivered as promised they did the work in a fast professional manner and the repair was done correctly. They left the property spotless. I would highly recommend ACJ Remodeling. They did a great job. Joe Santillo called to confirm I was satisfied with the work. He reminded me that he stands behind his work and if there is any problem to call him. I am very satisfied and will use this contractor again in the future.

Joseph's crew was always on time, always there when he said they would be there, and they knocked the work out in consecutive, full work days and got this major project done quickly (but thoroughly.) Everything went exactly as Joseph said it would and he even tightened up and waterproofed a few extra areas for us at no additional cost. We plan on using Joseph Ashley again when it is time to replace our roof.

It seems like they don't want smaller jobs.

I called ACJ about a month ago, his was one of 3 companies I called from Angie's list. Out of the 3 he was the only one to return my call. These guys are busy but Joe made time for me, met with me and gave me an honest estimate. We signed the contract and it took him about 3 weeks to get started (as I said, this guy is busy). His guys came in and started working right away, they worked fast and efficient. Along the way we encountered a problem, my roof/ceiling was much more damaged than we had originally thought so while the guys were working the interior ceiling came down. I started freaking out and panicking because based on my past experience with contractors I assumed I would be told tough luck and we have to clean up this mess on our own. Not so with Joe, the man is a class act all the way. He came in, looked at what happened first he gave me an estimate about how much it would cost, I hesitated a little and when Joe noticed that he offered to fix the whole mess for free. That ladies and gentleman is a man who doesn't care about the bottom line, he was most concerned with making sure I was happy. Eventually we agreed on a fair price because at the end of the day there was no one to blame for what happened, something bad happened and Joe fixed it. I would absolutely recommend him to anyone. He is worth the wait and I will definitely be using him again. Thanks Joe!

The work lasted two days. The workers performed a meticulous job on replacing the windows. I had used them previously for windows and they did a good job on the installation. The frame in the bathroom was supposed to be a tile frame. However with the previous owner's installation of the bathroom window being a less than stellar job; the tile work turned out to be a larger task than the quoted price. We reached an agreement on a metal frame installation with some changes to the existing tiles. The workers did a good job with the proposed changes. The window sill installation caused a small amount of damage on my newly built PVC decking. The acknowledged their mistake and replaced the piece of decking that was damaged. It was minor damage but they fixed it knowing that it was a newly built deck.

First the back story. We live in Red Hook, Brooklyn, NY. One block from the waterfront. The new home of Cunard's Queen Mary2, et.al. My wife and I had just finished a one year complete remodel of our three story house; from basement to top floor. The only things left to do were install new inner front door and railings for the new stairs. We treated ourselves to a cruise and (Thank God) hired a house sitter. We survived Irene, so how bad could this Sandy be. Sandy struck while we were on the ship and we couldn't get off. The house sitter was able to deal with managing the sump pumps and had everything under control until Con Edison decided to turn the electricity off. Consequently, the basement and three inches of the first floor were flooded. I'll end this horror story at this point and talk about the recovery. I'm a paid member of Angie's List and have been using it for years. So, in researching the List, the top candidate appeared to be Joseph Ashley dba ACJ Remodeling Inc. I reached out to Joe and he immediately responded and we met that day. Now, be warned, that Joe does not "suffer fools gladly." He is a busy, professional businessman. Although empathetic, he will not join hands and sing "k** ba yah" with you. Presently, he must plan four to six weeks ahead because of the amount of work he's faced with in addition to Sandy. Using due diligence, I obtained three other estimates on the refurbishment. Joe's was in the middle. We signed the contract on 12/18/12 and he began work on 1/28/13. The work was completed on 2/8/13 and encompassed eleven (11) work days. We learned quickly, that Joe will NOT nickel and dime you to death! He did not hold us to the confines of the written contract, which he could have. So, it was comfortable to have some wiggle room and not be reticent about asking to correct issues which were not contemplated for in the formal contract. Joe has two crews: and inside and outside complement. The staff that worked on our job were led by Eric who can do anything and everything. They arrived promptly every morning at 8 AM and were no-nonsense in their attitude, leaving at five PM. They policed up after every job. Joe has factored in a debris removal system that picks up garbage generated at the site and managed by Angel, another one of his great staff. At Joe's suggestion, we replaced the wooden studs with metal in order to facilitate a rapid repair in any future flood emergency. And this made a lot of sense. We allowed the basement to air dry out and had Apex, another Angie's List company, survey the building for signs of mold. Thankfully, we received a clean bill of health. What work was performed: 1. All traces of studs and supporting members were removed. 2. All walls were treated with waterproof coating. 3. New metal studs, headers and footing were installed. 4. Roll insulation was installed. 5. Sheetrock in 5/8ths thickness was installed on walls and ceilings. 6. Electrical outlets (3 feet from floor) and ceiling highhats were reinstalled. 7. Steel door 32x48 was ordered and installed for access to backyard. Outer door was sheathed for weather. 8. Two doors, swollen from the storm, were refitted to work properly. 9. One row of bricks was removed from wall to widen stairway to basement and cemented remainder. 10. Two six panel doors were installed with hardware. 11, Molding was applied around doors and base of all sheetrock. 12. Washing machine and dryer were installed and tested. 13. Laundry sink was installed and connected. 14. Access panels were installed for water lines. 15. Entire basement was painted with two coats of paint. My wife and I walked through the basement and developed a Punch List of issues needing addressing. Joe and Eric replied to every line item without hesitation or complaint. In fact, pointing out things we had overlooked in the walk through. I should also mention that Joe is a bonafide contractor recommended by the CertainTeed Corporation, which is no easy feat, as it requires written testing. I will be using Joe to replace the siding on our house which was destroyed by Sandy. But, we will have to wait until March because of the weather and Joe's other commitments.

After Sandy hit NYC, we found we needed a new roof. Based on the reviews here on Angie's List, I called ACJ Remodeling and the next day Joe arrived and we discussed what needed to be done. The roof was a tear-off. Joe showed us articles on products, samples of the materials he uses as well as photos of other jobs he has done. He explained everything that the job entailed and how things would proceed. He was knowledgeable and professional, and took the time to answer all our questions. We inquired about siding (which also really needed to be replaced) and in the end decided to go for the siding too. We received an estimate of 26,500 for all work, cart services, etc. The date for the work was an estimate for January (weather pending). On Thursday, January 3, Joe called to see if we were set to go. As promised, some of his crew showed up at 8:30 am on Saturday to receive delivery of products and set up some scaffolding. Starting Monday, a full crew was at the house at 8:30 each day. The workers were professional, courteous and hard-working. They did an incredible job paying close attention to detail, were responsive to our concerns and cleaned up by 5:00 pm every day before leaving. I would hire ACJ Remodeling/Joseph Ashley in an instant for any other work that needed a contractor and I highly recommend him.

Joe said the whole job would be completed before Thanksgiving and it was. I give this example first because he is absolutely trustworthy at his word, which to me is really important. He is the consummate professional and I couldn't be happier with the results. His crew showed up every day at 8 and worked until 6. He checks on them daily and since I work, he called me daily to make sure I was happy with the work. He and his crew went above and beyond to make sure I was completely happy. I have recommended him to family members and they are as pleased with his work as I am. You can never go wrong when you hire ACJ Remodeling. I would never call anyone else !

He came as when said he was going to come. Inspected the roof gave me a honest opinion that the roof didn't need replacing. I was told what the job entailed and how long it would take. The workers came over started replacing the skylight and found out I had a more rot then expected. He called me up and and had to up the price. I honestly understood and was bracing for the hit. He asks for fifty dollars more for the wood, I laughed and let out a big sigh. He even patched a spot on my wall. Fair and honest. Which is what everyone pretty much wants.

We initially contacted Joseph Ashley from ACJ Remodeling Inc. for an estimate for replacing our roof. It was a job that was long overdue on an 80 year old house. Joseph came out a couple of days later and spent a lot of time with us (actually up on the roof!) and thoroughly explained what to expect. His quote was in our range and we felt very good about him, so we signed the contract that same day. He gave us an approximate start date and how long it would take, and true to his word despite 30 degree weather, his crews started and finished when he said they would. Joseph was also on-site on several occasions to monitor the work. The quality is excellent, the skilled crews were hard-working and friendly, and Joseph stayed within the budget! They also cleaned up very well. We highly recommend ACJ Remodeling and were very pleased with the work. We would definitely call him again.

Always make sure you are clear upfront. Work was done as contracted without an issue.

I found ACJ Remodeling on Angies list. Seeing many positve reviews I decided to call them for an estimate to have my mother's roof replaced. Spent a week playing phone tag as ACJ Remodeling apparently does not have anyone answering phones in the office. Finally managed to catch up with Joe. I explained what needed to be done to Joe, one flat roof, one garage roof - regular shingles and two shingled roofs over the porch in front of the house. Explained that this was not storm damage related. I did however want the work done prior to the winter setting in. Asked for an estimate. Joe insisted that I be present for the estimate. Explained to Joe that I traveled on business and lived 65 miles away from my mother. Made no difference, Joe insisted that I be there to make an immediate decision. He wanted no part of doing an estimate unless I was willing to sign on the dotted line immediately. After telling him again that I needed an estimate first, he hung up on me.

I met with Joseph Ashley with ACJ Remodeling and received a free quote for a new roof. I called ACJ Remodeling and left a message. Joseph called me back and we set up an appointment to meet. He was prompt, Joseph from Joseph Ashley came at appointed time showed me his license. He took measurements of the house and was very informative. He told me what he would do based upon what he saw. I needed a new roof and he would take it all off down to the wood and if the wood needed to be replaced he would do it. he was also going to give me free liters and gutters with a complete roof which sounded very good. He sounded very knowledgeable and was attentive to me and his overall price was $22,500. I liked him more because of his confidence in doing the job . As we spoke he mentioned someone that I actually knew from down the block that he did work for. I liked everything about him and he wasn't pushy and what he told me he was able to back up. He told me not to take his word of it and that he would give me names of the people he worked for and that I could go and ask them about his work. I applauded him for that and he says he stands by his work and I believe him I don't recommend a lot of people but I wouldn't hesitate recommending Joseph Ashley. from ACJ Remodeling

He did not use a licensed independent plumber or electrician which resulted in the heating service being completed incorrectly. I now have to have additional work completed to have the work done correctly. My problem is that the contractor hired someone to complete the work that did not have any idea how to complete the work correctly. It has been a tremendous inconvenience and has now caused my ill mother to be very upset. He had promised me that he would try very hard to remove the mold very carefully which ended up causing additional problems because he was not careful. We discussed that he would save and restore everything in the bathroom and he actually threw things out without informing me. I now will have to spend additional money and he does seem to want to cooperate to make sure my needs are met. He expects me to pay half and he keeps changing the plan on how to solve the problems. The whole process has had a lot of communication problems.

The job went great! We couldn't have asked for a better company. We had already dealt with two other companies that were a waste of our time and money. The previous companies we worked with took advantage of my mom because she is elderly and did horrible work. The work ACJ did was needed due to the crappy work done by the previous companies. Thankfully Joseph Ashley turned out to be the right man for the job. He assured us that we would be very pleased with the work his team would do and we most definitely were. He walked us through the details and was always reachable if needed. His team was on time every day and finished the job in less than a week. We are very very very happy with the finished work!! Thanks Joseph for keeping your word. If we ever need any more work done, we will definitely call you first. Keep up the good work!

Joseph from Joseph Ashley came at appointed time showed me his license then estimated the project for my flat roof replacement. He provided an optional material selection, which I choose the upgraded "brilliant white", a written contract at a fair price and later threw in 2 vents at no extra charge!. Joe is very personable, fair and easy to talk to! Eight of his workers arrived at the scheduled date and did a 1st class professional job, were responsive to my concerns and were very courteous and respectful! After the job was complete there was one area of concern several days later. He responded by sending 2 of his best mechanics the next day to recheck entire job and address that concern! It becomes clear to you from the very beginning, customer satisfaction is Joseph's primary concern. I don't recommend a lot of people but I wouldn't hesitate recommending Joseph Ashley.

Overall it was well. The roof for the house had to be replaced entirely, with certain portions of the roof needing wood replaced. It took five to six weeks to get the job started because he was so busy. One the job was started it took five days. The gargage roof needed to be replaced down to the skeleton and even though I expressed this to Mr. Ashley, he did not believe me until he stripped the roof, then there was an additional cost for the wood needed. I was not pleased because I told him to replace the garage roof entirely and give me an estimate for it. So the original estimate did not include the cost of replacing the garge roof entirely. Apart form that incident, the job was well done. The men cleaned up after themselves. The company provided their own dumpster and securley covered it at night. I would recommend this company to any friends and family based on the high quality of work.