ACJ Remodeling-Joseph Ashley

Eight years ago we hired Joe Ashley ACJ Remodeling Inc. to install windows and to side our house. Joe and his team did a great job. So when we had a fire at that same location we called Joe who responded immediately and proceeded with an entire house renovation. From the start Joe was supportive & he coordinated a plan to repair our entire house. His team are experts in sheet rocking , taping & painting. They did an excellent job and left the job site neat and organized each day. Joe's tiling expert completed both bathrooms. The results were beyond our expectations. Throughout this whole house renovation Joe was very flexible with any changes that we requested. His workers showed up on time & phone calls were returned promptly. The job was done just the way we wanted. We thank Joe and his team for their excellent work.

they did a great job. Very professional, paid attention to details, cleaned up everything. We are very happy with the work.

Joseph Ashley and his team completed the work in 3 days, where others said it would be a 7 day project. The quality of the work is outstanding and they fully removed debri after the project. I would highly recommend him.

Extremely well; an act of God (rainy weather) delayed the start of the project by a few days, but when the crew arrived, they were fast, efficient and clean . . . we're very pleased

My husband and I needed to get the roof inspected to see if we need it replaced or repaired. I filled out the online form to get an idea of an estimate. I was contacted by ACJ via my cell when I got home and basically was given a very long sale pitch. He asked me several questions and tried to seem informative, but all I needed at the moment was to get an estimate as I had a list of options to choose from. As he was explaining who he hires to work with him, he states that he "does not hire any Mexicans" and only hires people who are professionals in the field. At that moment, I knew I was not going to hire a racist. I should have hung up the phone from that point but he said he would inspect the roof without me being there. I said fine and we hung up. He called me that weekend asking how my other prospects went. When I asked him what kind of estimate I would expect, he simply said he would have to meet us in person. At this point, I told him I would call him back if my husband was interested. We did not call him back. I do not believe that he actually inspected our roof, because when I asked, he said we have three layers of shingles and we actually only have two on the roof itself and three on the side. Today he called again and asked how things went and I told him who my husband chose. He said that the people we chose do not offer the same warranty as him, I said they do, he said they are not certified, I said I will verify that. He asked how much I financed with them for, I told him and he says he could have offered the same amount. He then said that we made a huge mistake and we should not have gone with them and he hangs up on me. It sounded very much like a threat and I am very upset at the unprofessionalism that I encountered when I was respectful of him even though he was clearly very rude. I have now blocked the number. I do not want to receive any further phone calls from this company.

I was extremely happy with the work he did. Unfortunately, I wasn't home when the work was being done on the first day but I came home to a beautiful house and absolutely no mess. I am extremely happy with the job and will use him again in the future for any other projects I may have. I would highly recommend him.

Everything went well. Joe is a complete professional who demonstrates a vast knowledge of the industry and takes pride in how the work is done and how the finished product will appear. His customer service skills are top notch. His dedication to my individual concerns and requests were apparent and he accommodated me completely. I must single out and praise his workers. They are skilled, and hard working. They work well together and were polite and courteous to me and my neighbors. Several of my neighbors informed me of how impressed they were with them. Joe and his workers get all the details right: both the big items and the little items. The roof and the soffits came out great. The new chimney with the copper flashing, copper apron and copper cricket looks awesome. The manner in which they trimmed out the siding around the windows and doors along with capping was impressive. I have never seen it done this way. All the caulking was done neatly. Not slopped on and uneven. When replacing the widows they took great care inside the house not to make a mess ( which they didn't ) and cleaned up to my satisfaction. I had requests for the placement for the leaders and the gutters and the instillation of them came out better than I expected. The area around my house was cleaned up each night. The material was kept stored in an orderly fashion I am completely happy with how my house turned out. I would highly recommend Joe and his company to anyone. I feel he gave me value and craftsmanship at a reasonable price.

Joe Ashley performed a site survey, taking the time necessary, inspecting all affected areas. He explained everything in great detail, presented a sample of the product he would use and made sure everything was addressed and clearly understood. Within a week, Joe communicated the anticipated start date and length of time he expected the job to take, barring any major weather issues, which there were none. When the job started, and each day that followed, the crew arrived on time, prepared and protected the area and began to work. The layers were promptly removed and areas that had to be resurfaced with plywood were addressed. A couple of problem areas showing improper sealing and water damage were found. They were fully inspected before anything moved forward. However, the crew continued to work on other areas until resolution was communicated completely and promptly, so no time was lost. The job was completed within 3 days. I was amazed at how quickly and efficiently everything was handled. At the end of each day the entire property was left clean and orderly. The crew was extremely professional, pleasant and worked constantly. Joe would come by several times a day to check on the job site and answer any questions. On day 4, the job was reviewed and all of the minor punch list items were addressed within that same day. I cannot express enough thanks to Joe for the comfort level we experienced with everything that occurred from beginning to end. The house looks amazing! I would highly recommend ACJ Remodeling to everyone!

We were extremely pleased with the level of service that all members of JOSEPH ASHLEY showed us. The superior quality of their products, along with the quality of the owner, Joe S., and his employees are worth every penny. Joe S. always aims to please his customers. I would highly recommend JOSEPH ASHLEY to anyone.

The project went great. Joe was a pleasure to work with. Very passionate about his work and his business. He came in at by far the lowest price for a 100% new roof and did a fantastic job. His guys were on time, worked fast, and cleaned up after themselves. When we found some issues under our old roof Joe and his team fixed some of the conditions for free without us asking and worked with us to find affordable solutions to solve the others. Over all he was very easy to work with and we will be working with him again in the future. Its good to know I now have a roofer I can trust to do a good job for a great price!

Workers were efficient and job was completed on time to my satisfaction. Minor adjustments were taken care of without delay or fuss. I like the new look and am pleased with the job. Joe was a considerate overseer for the work.

In April 2015, ACJ Remodeling -Joseph Ashley installed a full-deck 5/8-inch plywood roof, an Owens-Corning Total Protection Roofing System, new soffits, fascia, gutters and leaders on my brother's 1900-era house in Richmond Hill, Queens. Joe Santillo is the owner of ACJ Remodeling - Joseph Ashley. On October 28, 2015 a driving rainstorm produced a leak in the ceiling of the bay window. The next day my brother called Joe to report the problem. Within a week, two of Joe's men arrived to inspect the bay window roof. The roof was sound. They discovered that the leak originated in the trim beneath the 2nd floor window ABOVE the bay window roof. The rain came in through that trim, ran down inside the wall and onto then through the ceiling. In short order, Joe's men repaired the faulty window trim. There have been no leaks since. Joe Santillo stands behind his work, and more. I'd be happy to recommend ACJ Remodeling - Joseph Ashley to anyone.

Joe did an excellent job with my house. I contacted him at the beginning of the year mainly due all the good reviews and amazing photos of his completed work. He gave me a price that I thought was fair and on top of that he added little details at no extra cost to make the house look even better. We didn't start the work until after six months due to closing delays on my side. One thing that I really liked about Joe is that he was always calling to find out how things were going with closing the deal and he didn't put any pressure on starting the job or changing his price due to my delay. Once his crew started working on the house the results started to be noticeable right away. The replacement of the windows, siding and stucco took less than five days. The front of the house was done in stone as well as the stoop and the front garden anchor stone (this took longer due to detail and craftsmanship required to properly install the stone). My wife and I couldn't be happier with the final results of the house. It came out better than what we expected. Another thing to note is that Joe completed 99% of his contracted work and had to stop because the two front doors that I ordered from Home Depot took an extra two weeks to arrive. In my experience other contractors would have been really annoyed at having to stop the work and have to come back to finish the work. Joe stopped and came back without complaining and finished the work as soon as the doors arrived. Overall my experience with ACJ Remodeling-Joseph Ashley was great and I would definitively use him for any other project that requires his services. He is professional, honest, puntual and more importantly he delivers the product advertised. I would highly recommend ACJ to anyone who is looking for an excellent quality end product at a reasonable price.

Joseph and his crew were very professional. Joseph was very personable and knowledge about the service he offers. The crew came on Wednesday and the job was done by Saturday with a day of rain in between. They did a thorough job and we are greatful. We will definitely recommend them in the future.

The following is an A+ review for Joe and his crew at ACJ - Joseph Ashley. Joe was at a job site a couple miles from where I live when I called him for an estimate. He showed up within an hour. Be prepared when you meet Joe because he has a somewhat of an excess of personality and he can be a little overwhelming. Read on and you?ll see how I came to realize he is proud of his work and justly so. He has morals, knows what?s right, does what he says - - he?s honest. He gave me an estimate, which was somewhere in between the previous estimates. He took out his ipad and typed my address into a program that uses GPS to measure my roof for square footage and would let me know within 24 hours the actual square footage of the roof with a more specific estimate. Then he did something I didn?t expect. He put his ipad down, pushed his sample folders aside and thanked me for giving him a call. He looked at me and said, ?If you don?t like me, you?re not going to hire me. This is a relationship and it has to feel right for you otherwise you will not be comfortable.? At that point I let him continue his presentation. This guy is really passionate about what he does. I couldn?t understand this passion, I mean what the heck, it?s just a roof. The next day he called me with a final quote and it was less than the initial estimate because the calculations from the GPS were adjusted.. I had to go back and read reviews from the different contractors and look at their work again. Just so happens, Joe has done many homes in my neighborhood and 3 on my block. He invited me to go look at a Victorian home he was working on. When I got there I was surprised and impressed. I saw a small army of men and with hardhats and safety harnesses. I haven?t seen many roofers with safety equipment like this. It had an impact on my decision. This is a conscientious company and they are careful and so they would be careful with my home. The guys were friendly and offered me the tour. And of course the craftsmanship was top notch. I was started getting the message. We hired Joseph Ashley as our contractor. A couple of things about Joe: He is a certified Platinum Preferred roofing contractor for Owens Corning and a certified Master Elite roofer for GAF. This involves ongoing training from these manufacturers. To maintain certification you have to keep learning. Working with certified contractors also allows you to receive outstanding warranty protection. He does all types of roofs and all brands of roof tile and shingle. Joe has been in this business over 30 years. He is licensed, insured, bonded and provides workman?s compensation for all his guys. Boy, do we like that. Joe will check in with you at least once a week until the job starts to reassure you work will start on the agreed upon date notwithstanding bad weather. Supplies will be delivered to your home a couple days before work begins. He?ll be there when he says he will. His crew is unbelievable. They arrive on time. They are well-mannered. These guys are always in a good mood. They have experience, are highly skilled. They clean up the mess on a daily basis so it never gets out of control. They will protect your neighbor?s property with tarps and covers and plywood. Whatever it takes, they will take all the necessary precautions so your neighbors will be glad you chose Joe and his crew. His project managers, Angel and Eric are pros in every sense. They listen, they keep an eye on everything, they ask you what you want if something unforeseen comes up. Angel tracked down the type of chimney crown I wanted. It may seem like no big deal but having had my old one blow off and the last roofer not coming back to fix it, I wanted this type of chimney crown installed and Angel made the extra effort to get it. I can't remember everybody's name but they were all awesome, very strong and able to finesse the small details. Applause to Caesar, Joe?s mason, who rebuilt our six and one half foot high, four feet wide, and two feet deep chimney in red brick. What a job and what a result. I walk around the block just to see it from the main street. It looks like a monument. What a fine job. The project was a complete tear off of 3 layers of roof shingle, removal of old cedar shingles. Then installation of plywood on the rafters, and all the membranes, roof paper, drip edges, pipe flanges, copper flashing all around chimney (looks stunning),and then the gorgeous blue/gray high definition shingles that change shades with the time of day. All new gutters and leaders. When things were all coming together, Joe walked around the house with one of his key men and showed him all the places he wanted to be framed or bordered with new white aluminum. The result was akin to putting a frame on a picture. What a beautiful result. Barring a major structural problem, they will not make you sweat the small things. Everything that needs to be put right and look attractive and complete will be done. The whole process is very labor intensive and as a homeowner, can wear you out. Like you, we?ve done tons of research, read endless reviews, looked at so many completed jobs, looked for the best value, done everything we could to be sure we?re choosing the right mix of everything down to the color of the roof. To Joe: We appreciate your helping us stay on track and convincing us to overlook some of the nonsense. It is an absolutely beautiful job. We are very pleased and having gone through all of this we now understand how someone can be passionate over a roof. Several people have pulled over and asked me if I was pleased with the work being performed, including some neighbors, and my answer was and is a resounding yes. In the end, as Joe promised, everything went as planned and he calmed our fears, met all our needs, did as we asked and by far, exceeded all our expectations.

Joe and his team are EXCELLENT!!! He was very patient while I shopped around and got other quotes, and I never felt pressured to select his company. He took alot of time to explain all of the different materials that would be used on the roof and I appreciated that. It took 4 full days for the job to be complete, just in time for the big "hurricane" that still had a significant amount of rainfall, and the roof did not leak AT ALL. They were punctual, professional, and cleaned up afterwards really well. I would highly recommend to anyone who needs a top-quality job done.

We made the contract early in the Summer. Joseph called me when he was ready. It was OK for me. The guys (8) showed up every day at 8:30 and worked until at least 5:00. The work was neat and precise. It took four full days of work.

There was a short wait between the consultation visit and the roofing job, during which the materials were purchased. We had chosen the type of materials and the colors, with some guidance from ACJ. They were very clear about what they could do, how they would do it and how much it would cost. The job, which turned out to be a large one because they had to do a complete removal of our roof down to the framework and replace a leaky skylight, took less than a week once it commenced. As the job progressed, the boss would discuss the daily progress with us at the end of each workday. They also did a decent job of cleaning up after the job was over. On several of the workdays, my husband was not present but I still received updates and was never made to feel like they had to discuss it with the "man of the house" instead of me. I also never felt unsafe in the presence of the guys doing the work and they behaved professionally. The roof looks great and we've had a few major rainstorms without any leakage from the roof or skylight, so it is sound. We did notice a gutter that wasn't draining properly, and called them back, and they came and repaired it in a timely fashion and free of charge. We think that they did a great job and we are very happy with our new roof. They did such a good job that I am fairly sure we will not have to call them again anytime soon and use their services again, but we certainly recommend them to anyone in our area who needs a new roof.

It was a superior job! You wouldn't even know about the new additions by looking at it! There was no need for touch ups anywhere, outside or inside.

This was my first experience with Joseph Ashley and his team at ACJ. I initially reached out to Joseph based on the picture gallery of completed projects on his website in addition to the ratings here on Angie's List. My initial meeting went very well and met all expectations. I was looking for a provider that could both physically complete the project and provide experienced input regarding options (styles, colors, etc.). It was obvious Joseph enjoyed his work when discussing options, even providing available samples to aid in my final selections. The ACJ crew was top notch. They were punctual every morning and made sure to clean up prior to leaving each day. They are skilled craftsmen and were easy to talk to. Joseph made himself available throughout the project and was always willing to discuss questions. The completed project exceeded my expectations. I have received a large number of compliments from neighbors in addition to a number of passers by that felt compelled to stop and discuss. The color and quality of the vinyl siding is very impressive and the stucco work flawless. As they say the devil is in the details and his team capped all applicable windows/openings even replacing some bracing that was being used for existing window air conditioner units I have. Communication, Execution and Quality are all strong suits for the team at ACJ. I have some additional projects coming up in the near future and will not think twice about calling Joseph.

Joe was personable and professional. His employees arrived on time every day and worked diligently, joe checked in with us every day to make sure we were satisfied and immediately addressed any details that were not to our satisfaction. We are highly satisfied, our home looks great, and would recommend joe for any siding job.

This was my second positive experience with Joe Santillo and ACJ Remodeling. Last Spring, he did an amazing transformation of the exterior my home through replacement of the roof, siding, shutters, gutters windows, and doors and painting (see ACJ website before and after). Based on that positive experience with him and his crew, I discussed having ACJ remodel and expand the small shower bath. However, before starting that project, a sudden decline in my disabled husband's condition, created an immediate need for a completely barrier free handicap bathroom. I called Joe, and he responded promptly. He proposed that he would have to enlarge the bathroom by 2 feet in order to move the shower drain and ensure that water would not flow out of the bathroom. Luckily, we had interior space for the expansion. But, a small doorway had to be eliminated and replaced with a new section of wall for which they matched existing panelling and paint . Joe's bathroom crew gutted the existing bath and retiled the floor, walls and ceiling, replaced all fixtures, grab bars, toilet, and sink and installed new recessed lighting and an exhaust fan. The work was done with the utmost precision. And as with my first experience, this crew, too, was incredible. The bathroom is beautiful and has been described as looking like a Spa. The before and after pictures are on ACJ's website. Next, Joe transformed the other small shower bath, by expanding into an unused closet, creating a larger shower with sliding doors. Here, too, the existing bathroom was gutted. Again with precision, the walls, floor and shower were completely tiled and the ceiling painted. The room's small dimensions presented a challenge when I wanted a sink with a vanity. However, the crew was creative and retrofitted a small vanity to suit the limited space and even created a duct running from a heat vent, now behind the vanity, to a new vent installed on the side of the vanity. My family raves about the new shower bath. Throughout, these projects, Joe and his crew were pleasantly responsive to all questions, requests and concerns. I highly recommend Joe Santillo and ACJ Remodeling for bathroom renovation as well as roofing, etc..

This is the 2nd complete roofing job that ACJ Remodeling - Joseph Ashley has done for me and again, I am supremely pleased with the results. Owner Joe Santillo knows his business and is a pleasure to work with. His crew is large, competent and hard-working. Day 1 - The crew removed the original cedar shingle roof fastened to nailers (furring strips) placed about 6-inches apart. The original cedar had been covered with three layers of asphalt shingles. A full deck roof of 5/8-inch plywood was nailed to the existing nailers. The existing soffits and fascia were removed. Debris was collected in tarps that had been draped down the walls and lain on the ground alongside the house. All debris was removed. Joe came and inspected the work. Day 2 - The crew installed the Owens-Corning Total Protection Roofing System and new soffits and fascia. All debris was removed. Joe came and inspected the work. Day 3 - The gutter crew came and installed the new gutters and leaders. Joe came and inspected the roof and accepted final payment. I could not be happier with the work and would not hesitate to recommend ACJ Remodeling - Joseph Ashley to anyone. Neighbors and passers-by comment on the positive transformation of the house.

I was so disappointed. I used him the first time around and it was an okay job. They did it in a reasonable period of time. I had to call them back twice because of leaks. I asked for some more work to be done and he told me the shingles were from GAF. He said he had those shingles and I said I just needed a small amount of them because I was taking out two skylights and putting in three skylights. I planned to do the work inside. All I wanted him to do was to take out a small portion where the skylights are and that was it. I needed three tiny skylights put in. He told me $6,000. I can roof my whole home for $10,000. The size I needed done was about 8 x 10. I told him that was ridiculous and he agreed, but said he had the shingles. I was very dissatisfied with this guy. He was dreadful. It was just awful. I would have given them a better grade if it was not for the owner, Joe Ashley, who is just a vile human being. He was crude. The work he did do was reasonable; it was okay. On their second time around with me, I would give them an F. The contract has warranties built into it.

I did not hire ACJ remodel through Angie's lists. Instead I called him and ask Joseph to come back to do this project. He installed a beautiful siding of my home 4 and half years ago. Because he did an excellent job on my siding project. I decided to hire him again to this project. I had the same crew that installed my siding. They are very professionally. They start the job on time and clean up after themselves every day. The owner Joseph came very often to check the progress and check with me for any concern. He always on top of every thing. If you have any concerns, he will address them promptly without any delay. He is a very honestly contractors. You cannot find a better home remodeling contractor. His price is very reasonable compare to his service. I will definitely hire him again for any future home improvement projects.