Absolute Plus Kitchen & Granite

Magnificent

These guys did beautiful work -- the countertops are gorgeous -- installed quickly, and fabricated the pieces exactly how I wanted them. Victoria was particularly helpful with finding a slab that I liked, always available by phone or email and sending me pictures. It was a little annoying having to make a special trip to the bank in the middle of renovations to get a certified check, as they do not take a regular check for the final payment, nor do they accept credit cards at all.

My old kitchen was in desperate need of being replaced. I carefully researched different remodeling specialists before I decided to choose Absolute Kitchen. My experience with them was totally positive from the moment I walked into the showroom all the way to when my kitchen was finished. I had never had anything remodeled before and didn?t even know which questions to ask. Victoria was so helpful. She explained to me the differences between cabinets, woods and finishes. She told me the different ways the cabinets could be constructed. I left with a good deal of material to go over, showing a lot of what she told me. The next step was to meet with their technician in my house. His creativity and to detail was remarkable. We were part of the process of designing our kitchen every step of the way. He wanted us to have the kitchen that suited us best, and he stayed within the budget we were willing to spend. He gave us ideas that we never knew existed, and many were incorporated into the design. Adam was in constant contact with us the entire time. Since our house was built in 1979 and had the original kitchen, he knew they would run into some issues. He tried to plan in advance to correct anything that needed to be done so the kitchen would be up to code by today?s standards. He advised us to upgrade our electrical before the project started, which we did. Their construction crew, who built our new kitchen where amazing craftsman's and a hard workers. I also want to emphasize how clean their where. Plastic sheeting went up all around the kitchen before any work was started. At the end of every day, they cleaned everything.

Adam and his team were excellent. Very professional and very precise. With such great efficiency I had a whole new kitchen in just 2 days (including demolition). Could not be happier and at a very reasonable price.

Let me start off by saying that the people are nice and friendly in the place but as i write this i've become angry. Went to Absolute Plus and selected Cabinets and Countertops. Cabinets came in a week later than expected. That's fine and was to be expected. Problem i had was that i was told that they were going to be delivered if i had the money in hand at delivery which would of been fine if i had some type of warning. Being at work i scrambled and got my wife to run to the bank and rush home with the money. Then when cabinets were delivered they notified me at that point that two of the pieces were on back order. It's great that i got this information after they got the rest of their money for the cabinets. Also the fillers, under cabinet lighting moulding and dishwasher panel apparently is all made of the same piece. i checked other sites later on and found out that they weren't of the same type but that's my fault for not being pro-active and giving them the benefit of the doubt, too little too late at this point. I received bad news that the slab we picked out was cracked. So we had to pick another one which wasn't their fault. They came and met us at the yard and were very helpful in trying to get it right for us. Had them draw up a floating countertop which as the professionals didn't bring up how we were going to support it and until it was late didn't realize it. They gave me Korbels which i had no way of supporting. But again they are the professional and i'm the customer and i'm supposed to be planning this myself when designing the kitchen. I was patient and i gave them the benefit of the doubt until a week later (today). That's when my sink starting moving where the countertop was suppose to be secured under. After that i lost it. In conclusion were they nice? Yes, they came to help us pick out another slab which was nice. In the end i wasn't happy with the services they provided. I would call them back to fix the sink but i don't want to deal with them anymore. This whole experience with them some of it not their fault, left a bad taste in my mouth and i will not be recommending them to anyone of my fellow city employees nor family and friends.

Absolute Plus did a great job. I found them on the internet and Victoria in Sales was amazing. She provided the cost estimate within a day, as promised, and the entire project went according to scheduling. The technicians showed up on time for their measuring appointment and were finished in 2 hours. On the day of delivery, they were a late, but when I called, it was due to Hamptons traffic (not surprising!), I was given a new time estimate and they arrived as expected. Overall would highly recommend this vendor. Their price was 30% cheaper than the quote I got from my general kitchen design firm. They were going to mark up the counter tops significantly.

The office staff was prompt and pleasant via phone and email. Received various estimates on a few options between 4/11 and 41/15/15. Make a selection and scheduled 4/21 for the technician to come out and do the template. I left work and headed home at lunch for a noon appointment. By 12:45, no one had arrive, no one called. I called the office and was told that the technician was close by, but couldn't find a place to park (I live in Downtown Brooklyn and there's a parking garage IN MY BUILDING...!). I told her about the garage - she stated that the tech can't pull the truck in there - and had been circling the neighborhood for 30 to 45 min., and he would have to come back another day with a second tech to "sit in the truck" while the first tech did the template. And, there was an additional charge ($50?) for that. She stated that he could come back the next day (4/22). I asked for a new estimate for the entire cost - including the additional tech charge. I went back to work and later that day I got the revised estimate. The original estimate was $752. The new estimate was $915 - and may not have included the additional tech fee. What was the $163 difference? Oh - they "forgot" to include the template fee in the original estimate. Sorry - not buying this. I did not engage them for this project, and would not consider them for ANY future project. Horrible customer service...

Adam (the owner) and Courtney (his secretary) are two top notch people. I found them on Staten Island because I was looking for a remnant because I didn't need a whole slab. Adam worked with my tiles and thoughtfully assessed the situation. Since I got the granite in January before my renovation started in March, they held the remnant for me, and checked in to see wheen I needed it. It took only 5 days from measurement to having the piece delivered and installed by Adam. He did a beautiful job in installing it and it is definitely the centerpiece of the bathroom.

I was completely impressed with every aspect of the work performed by Absolute. They created a template of the counter top with precision. The counter top was delivered and installed on Thursday and was within the 3-5 business days as promised. Thanks to precision measurements, the counter top fit perfectly. The gentleman who installed back splash on Friday was excellent. He was meticulous in his work and paid attention to every detail. It is clear the people at Absolute take a tremendous amount of pride in their work and it shows in the results! I highly recommend Absolute!

I have experienced myself and heard from the others that it is extremely hard to find a good professional in the construction business in New York. Some try to rip you off; the others are not true professionals. Absolute Plus was a big surprise for me. They exceeded all my expectations in all areas such as being very responsive in communication, very punctual about scheduled appointment, super accurate during measurement and installation. Their professional advice made the final result come out much better than I had pictured it to myself. The price was reasonable and the project was completed on time. I couldn?t wish for better and will recommend this company to anyone.

Absolute Plus was wonderful to deal with during the kitchen renovation. They had several yard locations for us to view slabs. They even emailed us pictures before we traveled out of state to view them, as to save us time. Their price was the lowest we received and their professionalism was the best out of all the other companies we got quotes from. The installers were great, too. Very quick and professional. We plan on getting the stone for our bathroom from them in the near future.

Problem 1.) The stone is uneven and is 1/4 inch longer on the left side of the stove then the right. Wheni asked about it, the tech said it was a templating issue and now that the stone was installed it could not be repaired. Problem 2.) I had asked for (at templateing) to cut for a standard 30 inch stove. When the stove was delivered it was 1/4 inch too narrow in the front, and too wide in the back. The stove could not fit the space. So it was 29 3/4 in the front and 30 1/2 in the back. I asked them to come and fix the mistake and it took them a week to return my calls. Finally, after speaking to the manager who said they "wouldn't come out for free" to repair a mistake that was obviously their fault. I was so disgusted with their lack of professionalism and rude response. I didn't know if another company would repair it so I ended up paying them 200 dollars to come and repair a mistake they made! I was so upset. They did a rushed job as well. I guess now I just have to deal with it. Never use this company!!!!!

Adam matched the color of granite and put it in new counter top without damaging existing cabinets. Prompt, polite and reliable

The customer service and work provided by Absolute Plus were exceptional from start to finish. I went to the showroom in July 2014 to take a look around and get an idea on pricing for a small counter top replacement. I was promptly greeted by Adam. He was friendly and professional and advised me on what would be best for my relatively small but complex installation. Pricing was extremely reasonable and Adam was even able to save me a bit because of a remnant in stock. He provided a quote and followed up a few days later with in-person templating. The "complex" nature of the install is that I live in a 3rd floor walk-up co-op in Manhattan. The building requires a certificate of insurance for any work. Adam was able to provide the required information to my management company without any issue. The installation was also flawless. The guys were somehow able to get the large, heavy piece of granite upstairs intact. There was no damage to narrow hallways, staircase, etc. They removed the old counter (tile), installed the new counter and stainless steel sink (did not do plumbing, just sink) and cleaned up the entire work area. It was spotless when they left. They too were professional and friendly and offered advice on how to clean and best protect and maintain the look of the granite. A few days later a thank you card arrived in the mail. I can't remember the last time (if ever) a business took the time to say thanks! Adam also followed up with a call. Again, professional from start to finish. I would certainly use Absolute Plus again in the future and happily recommend them to anyone.

unknown

We went to their showroom on 5/19/2014 and were greeted by Adam. Adam was very helpful and accommodating. He made many suggestions and showed us the options that were available to us not like the other places we visited where they tried to sell us on what they were trying to move. What also sold us on Absolute + was the fact they removed the old counters and backdrops as well as installation of both. From 5/19/2014 when we first visited the showroom the work was completed in one day on 5/31/2014. They removed all the existing counter tops and back drops and installed new counter tops and back drops. My wife was extremely pleased with the service and work. Highly recommended. Just be aware they don't reinstall the plumbing, no one does. You need to do it yourself or get a separate contractor.

unknown

We ordered a quartz countertop and Adam came by to do the template. Once the quartz arrived we received a call and made an installation appointment. Adam came with his crew and made adjustments to the sink cabinet and for behind the stove. The counter was cut perfectly and the installation went smoothly. I highly recommend Absolute and would contract again.

Very pleasant and professional. Adam cared about us bring completely satisfied. We are.

Adam and his crew did a great job. Very fast work. We selected end of last week. He did the template on Monday and installed on Friday,

They were extremely professional from beginning to end of the process. They are very knowledgeable, they took the time to go through the wide variety of colors and materials they had to choose from so that I found the one that was perfect for me. The prices we reasonable as well. The whole process was quick too, everything was installed in 3 days as they told me it would be. I would defintely recommend them to anyone looking for new kitchen countertops.

They were excellent. They gave me an estimate and the estimate was the price cost. He had a big selection of granite to choose from. He came when he said he will come. The job was neat. He just did a perfect job and everything was fine. I had no complains. I will use them again and I will recommend them also.

Very professional

$I shopped around and you cannot beat the great prices for marble countertops at Absolute Plus Granite. They sold me a beautiful exotic Carerra Marble (I did not have to buy a whole 2nd slab). Overall I'm very happy and pleased with results.