Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Havenhouse Upholstery

Upholstering, Furniture Refinishing and Repair, Leather & Vinyl Repair,

About us

Custom Upholstery and furniture repair including Antique furniture restoration. Commercial upholstery including restaurant, hotel and church renovations. We can provide fabrics or use your own. No charge for estimates. Quick turn-around time (call to confirm).

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Upholstering. Upholstery repair. Custom furniture. Antique upholstery restoration. Boat upholstery.

Services we don't offer

Auto upholstery.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

5.038 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 38 reviews

Janice P.
05/2023
5.0
upholstery
  + -1 more
He offered all kinds of great fabric. He helped me. He finished it like it's brand new. He did a great job.
Description of Work: Reupholstered an old chair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth U.
07/2018
5.0
upholstery
  + -1 more
Recovered a loveseat and 8 dining room chairs. Purchased fabric from Robert also. Furniture looks great....also made some beautiful pillows with leftover fabric
Description of Work: upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Amy S.
04/2018
5.0
furniture repair, upholstery
  + 0 more
Robert did a FANTASTIC job at making a beautiful burl wood couch useable again. The couch is an antique that was very elegant at one time but had horrible fabric and loose joints. Robert strengthened the joints and helped us select fabric that would be appropriate for the couch. He was always responsive to messages and kept us informed of progress. We are thrilled with the quality of his workmanship. We would HIGHLY RECOMMEND him to anyone in need of reupholstering work. You will not be disappointed.
Description of Work: Re-built and refinished and reupholstered an antique couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Laurie A.
02/2018
5.0
furniture repair
  + -1 more
Robert’s work is impeccable & he is very professional. We are very pleased.
Description of Work: Reupholstered our reclining sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Joanne B.
11/2017
5.0
upholstery
  + -1 more
Overall, we were very pleased with the workmanship and working with Robert was a pleasure.
Description of Work: Robert promptly gave us an estimate on reupholstering a chair and ottoman. He had many fabrics to choose from and guided us to the ones which would be best for our needs. We only waited a couple weeks for him to begin the work, and the completed chair and ottoman was returned less than two weeks later. Robert worked extra hard to make sure the chair was available for our new grandson. During the project, he even called and texted photos to ask if we wanted buttons on the back of the chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
06/2017
5.0
furniture repair, upholstery
  + 0 more
I am so happy with my furniture! Robert is an artist! The fabric I chose were a large print and stripes. The way he matched the patterns and chose what design to place where, shows he is very attentive to the details. His work was timely and professional. If you hire Robert, you will be extremely satisfied.
Description of Work: chair and a half, love seat, couch and ottoman upholstered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Havenhouse Upholstery
Thank you so much for your kind review. I think of it as a privilege to work on furniture that will be in my customers homes for many years so details are important, and even more so the ones that no one sees, like repairs to the frame or springs that will allow the piece a long lifetime.

Simona A.
02/2017
5.0
upholstery
  + -1 more
Great selection of material and easy to work with Robert. Very professional and has completed everything quickly with great mastery.
Description of Work: Upholstery of 6 dining room chairs and three wing back chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J G.
02/2017
5.0
furniture repair, upholstery
  + 0 more
Robert was incredibly responsive and very helpful explaining what work needed to be done. The table and chairs came out great.
Description of Work: Antique dining room table and chairs needed to be refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michele B.
12/2016
5.0
upholstery
  + -1 more
Work went great. Chair is fixed completely and probably better than initially constructed. Fixed it right in my home. Very professional, cleaned up after himself and asked us to inspect his work before sealing up the bottom of the chair.
Description of Work: Initially we thought there was only one spring on our arm chair broken. When he got here he discovered two more . Robert gave us an estimate before he started the work b/c it differed greatly from the initial estimate. ( 185-200).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$285

Andrew P.
10/2016
5.0
furniture repair, upholstery
  + 0 more
He reviewed damage and gave us options for the repair. The cushion wasn't easily removed, but Robert seemed to be an old hand at doing this type of work. He took the cushion and some material from the back of the sofa and the next day he came back with the cushion and put everything back together, as well as replacing material taken from the back. He even took the excess material and made a mat to put on top of the cushion, when needed, to stop further damage. We wound up having him take two small tables to refinish, and he's going to repair the lock mechanism in a grandfather clock we've had for years. Robert is professional, punctual, neat, and knows what he's doing. We highly recommend his services.
Description of Work: We have a Lazy-boy sectional sofa, and our dog loves to sleep on one spot. We never caught him doing it to the sofa, but a hole developed where he likes to sleep. We called Lazy-boy but our warranty had expired and they said this type of damage isn't covered anyway, not a big shock. We called Robert and scheduled a time for him to come over and look at the damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda Y.
10/2016
5.0
furniture repair, upholstery
  + 0 more
Excellent!!!! Very professional, efficient and knowledgable about fixing sofa. I will definitely recommend Havenhouse Upholstery to my friends!
Description of Work: Repair bulging fabric in sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BEN G.
08/2016
5.0
furniture repair, upholstery
  + 0 more
Great! Robert is very professional service oriented. Was helpful and creative in helping us select fabrics, etc. Made excellent recommendations thruout the process. . The chairs are like new. Look great and are very comfortable once again. Couldn't be more pleased.
Description of Work: We had two armchairs (re)upholstered. The chairs are solid and well made, compared with what's available currently in most furniture stores.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,480

Leo F.
05/2016
5.0
upholstery
  + -1 more
Mr. Hayden provided excellent service. He is extremely knowledgeable about furniture and his craft. His reupholstery was top quality, and he suggested and provided improvements to the structure of our sofa. He also invented a special covering, using the same material, to protect the part of the sofa our dog likes to stretch out on. We feel that he took a middling piece of furniture and turned it into a very good one that will last many years. We are very satisfied.
Description of Work: reupholstered a sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Anne B.
10/2015
5.0
upholstery
  + -1 more
Our pieces had amazing lines and a lot of promise, but they were in horrible shape. Robert had to do structural work as well as completely replace the foam and fabric. We love how they turned out and we are using him again to do another couch and a chair. His selection of fabric was better than other places. Also, he is always flexible when making appointments and is incredibly professional. If you want someone with a ton of experience who can take on challenging work, Robert is the upholsterer for you.
Description of Work: We have had two very badly damaged midcentury pieces (a couch and a bench with two connected chairs) completely revamped by Robert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Carol R.
06/2015
5.0
upholstery
  + -1 more
Great! He did a very good job. He was very timely. The estimate was quick. Very Punctual with his work. Excellent workmanship.
Description of Work: He restored and repaired a leather sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Philip A.
04/2015
5.0
upholstery
  + -1 more
Very satisfied. Initially we sent photos of the chair to Robert who then contacted us to confirm he could do the job. Took the chair to his house and spent an hour or more going through potential fabric selections with his gentle guidance. Agreed on his proposed manner of placing and attaching cushions and gave him a deposit of $300. Within two weeks he had the job done and delivered the finished item to our house. He likes to take a photo of his work where it will reside and did so. Glad to have found Robert with the aid of Angie's List. Will recommend him highly to anyone needing his services.
Description of Work: Reupholstered an heirloom wooden chair that had been recently refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Robin V.
01/2015
5.0
upholstery
  + -1 more
Mr Hayden is great to work with. I called his business expecting to leave a message on a Sunday but he answered the call. He came to give me an estimate within in few days. I was happy with the estimate and he took the cushions with him that night. In a weeks time I had the cushions back and he repaired the sofa itself. I couldn't be happier with the work or Mr Hayden. My sofa sits and looks like a brand new piece of furniture. Thank you very much Mr Hayden!
Description of Work: Mr Hayden replaced the seat cushions on my 10 foot sofa. The sofa is a high quality sofa custom manufactured in the 60's or thereabouts. The cushions were old and needed replacing, the fabric covers were still in very good condition. He also repaired the structure of the sofa on one end where the springs in the frame had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Ruth S.
12/2014
5.0
upholstery
  + -1 more
Robert Haven returned my call promptly. We sent him pics of the chairs. We discussed a price and he agreed to bring samples of the material. Or we could pick our own fabric at Joanne fabrics. He came to the house and brought fabrics. He had the perfect color and we agreed on a price. He removed the coushion and back of the chairs. He said they would be finished by December 18. He called yesterday and the chairs were ready to be delivered on December 8. The chairs look fabulous. He did a great job and he was prompt, courteous, and professional!
Description of Work: Reupholstered 4 kitchen chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Sholom A.
12/2014
5.0
upholstery
  + -1 more
Robert Hayden was very prompt and professional. I have an antique ebony piano chair. Two of the legs were broken, and all four had separated from the base. The seat cushion upholstery was torn and frayed. I called Robert on a Monday, and I brought the chair to his workshop the next day. He provided me with a detailed written estimate for the repair; and he also provided new material for the upholstery. He told me that he'd be done with the work by the following Friday (10 days), and I left the chair with him that day. The very next Monday (only 6 days after leaving it with him, INCLUDING the Thanksgiving holiday weekend), Robert called me to tell me that the chair was ready. I picked it up from him the next day. The repairs were done professionally, and it looks great!
Description of Work: Repair broken legs and re-upholster antique piano chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeanette P.
09/2014
5.0
upholstery
  + -1 more
Robert Hayden returned my call and came to the house promptly. I found his estimate to be very reasonable. He suggested I go to Joanne's fabrics to select something, but when I couldn't find anything on my own he came to the house with samples he had based on what I already had and what I told him I was looking for. One of these samples was perfect. He did an excellent job in a very timely manner. Robert was also very professional and pleasant to work with.
Description of Work: I had a sofa and two chairs in my back porch upholstered, which included 11 new cushions that were treated for stair resistance and UV protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Diane H.
07/2014
5.0
upholstery
  + -1 more
Robert did a wonderful job. He was also punctual and reasonable. I love to refurbish quality furniture. When we relocated to this area last year I was worried about finding an upholsterer who was a true craftsman. I am most happy with Robert's work and will continue to use him in the future
Description of Work: Cushion and welting repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lois P.
07/2014
5.0
upholstery
  + -1 more
Above excellent service! Robert accommodated my schedule in scheduling an appointment to repair couch and recliner. He arrived on time for the appointment. Very personable and approachable! My upholstered couch and recliner look better than new. They were severely chewed by my puppy. You would never know they were damaged. I was very happy with the repairs and the cost. I highly recommend Havenhouse Upholstery!!!
Description of Work: Repaired upholstered couch and recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

John R.
07/2014
5.0
upholstery
  + -1 more
It went marvelously. He picked up and delivered the cradle for us and had it all finished in a super short amount of time. I could not tell at first which spindle needed to be fixed, my husband had to remind me which one broke. It is as if it had never broken. This is going to be a family heirloom and Mr. Hayden treated it as such. His price was exceptionally reasonable for the craftsmanship he showed. Frankly, if I could give Mr. Hayden an A+ I would.
Description of Work: My husband's grandfather carved a beautiful cradle for him to use when he was born. It was passed on from his parents to us, and we have used it with our two (soon to be three) children. One day, a spindle broke off of the cradle due to an over excited three year old wanting to climb in. We needed the spindle repaired in time for number three, but did not have the faintest idea where to go. So, we contacted the Pruyn House in Colonie and they gave us Robert's name as who they use for restoration. The spindle and where it was attached used to be all one piece, so we weren't sure where else to turn but someone professional. Mr Hayden replaced the spindle for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PATRICIA W.
06/2014
5.0
upholstery
  + -1 more
Robert Hayden did an excellent job. He is a skilled upholsterer and the chairs couldn't have been more perfectly done. Would definitely recommend and not hesitate to use in the future.
Description of Work: Reupholstered six dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Roseanne O.
06/2014
5.0
upholstery
  + -1 more
Very thorough and professional. Mr. Hayden arrived as scheduled to pickup and drop off the chair. He definitely knows his business. I absolutely recommend his work.
Description of Work: Repaired the leg of an antique side chair. The wooden leg had disintegrated into 2 places and split. He was able to repair it so that we can safely use the chair which is family heirloom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240
    • 1(current)
    • 2

Contact information

1944 The Plaza, Sshenectady, NY 12309


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture Refinishing and Repair,
Leather & Vinyl Repair,
Furniture - Custom Made,
Upholstering - Boat & Auto

FAQ

Havenhouse Upholstery is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Havenhouse Upholstery accepts the following forms of payment: Check,PayPal
Yes, Havenhouse Upholstery offers free project estimates.
Yes, Havenhouse Upholstery offers eco-friendly accreditations.
No, Havenhouse Upholstery does not offer a senior discount.
Yes, Havenhouse Upholstery offers emergency services.
Yes, Havenhouse Upholstery offers warranties.
Havenhouse Upholstery offers the following services: Upholstering. Upholstery repair. Custom furniture. Antique upholstery restoration. Boat upholstery.
Auto upholstery.

Contact information

1944 The Plaza, Sshenectady, NY 12309


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM