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All American Fence LLC

Fencing

About us

All American Fence was opened in Rochester, NY in 1994 by Jerry Czebiniak

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial fence installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

3.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
11%
2
11%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
3.0
responsiveness
3.2
punctuality
3.5
Showing 1-9 of 9 reviews

Natalie S.
11/2019
5.0
fencing
  + -1 more
Excellent Job. Work was done on time and priced very reasonably. Also I’m not sure what the other reviewers are talking about because we found the owner to be very professional, courteous and helpful with choosing the right fence for our yard. The fence has been installed for a little over a year now and still very happy with the job.
Description of Work: Privacy fence installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,880

Mary W.
08/2018
1.0
fencing
  + -1 more
I finally heard back from Jerry Czebiniak, the owner, after leaving two messages at the company. He was the most arrogant, disrespectful person I have ever spoken to regarding a business inquiry and/or quote. He told me to go out and measure it myself and if I wanted to "pull the trigger" and hire him that when he takes the time to go to a person's house, he expects a 25% down payment and a contract to be signed. He then told me to go and read his website. I had originally told him that I was contacting him because I saw his website. He charges $40 a foot for a vinyl privacy fence and he "could get to me" in about 4-6 weeks after he got the deposit and signed contract. I work for a large Property Management Company and this guy will never get one bit of business from me.
Description of Work: New vinyl privacy fence.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa R.
08/2016
1.0
fencing
  + -1 more
Called All American fence, the phone was answered promptly by a male (I'm assuming the owner), I requested if someone could come to my place of residence to offer a quote for fence installation, his response, "Well, EVENTUALLY I can." I asked if his company was too busy to accept new customers and his response, "No, but there are more questions I need to ask and it's not that simple to just come over." I then explained I had been looking around for quotes and representatives from other fence companies had been able to come over to my property within 1-2 weeks after calling them. His response, "Well, then you should be all set." I asked if he was not interested in my business and he responded that he was--after feeling like I was too much of a bother for him to request a quote, I explained I was no longer interested in his business and hung up. Felt the conversation was VERY unprofessional. I, in no way, asked him to drop what he was doing to come to my property, I simply asked if he was available to offer a quote at some point--however, he made it seem like I didn't know what I was talking about and he was extremely sarcastic and rude. I will absolutely not be using this company and will be spreading the word to friends and family regarding how unprofessional they are.
Description of Work: Tried to request quote for residential fence installation

Rating CategoryRating out of 5
professionalism
1.0


Celine E.
10/2015
1.0
fencing
  + -1 more
Terrible!terrible!Terrible! He was to install the fence mid September. It is October 28 and he just finished it, and the posts are still in croked. He was to have had this fence installed within two weeks of the scheduled start date.the first day he came to begin the installation the posts were inserted with him supervising. He did not return for a week to begin installing the fence sections. He said he sent his Forman to install it. This man spent five hours installing a fence with end channels that were too short and the vertical boards were not even close to tight. When I went outside to inspect the installationI I saw the incredible mess and told him to stop working. I called the owner. He never came to the job sight for another month! Finally, on October 27 he sent his real Forman who was incredulous at the mess. They had to remove two posts that were in at an angle and fix the loose vertical boards. The Forman returned today to finish the work. No question that he worked diligently for two days. However, after he finished I went to the second floor of the house where I could look down on the two replaced posts and adjacent fence sections. The fence sections are at three different angles! I called the owner immediately. Once again he was very angry with me that I would dare to question the integrity of the now completed job. It has been a customers nightmare to deal with this man.
Description of Work: Installed a vinyl fence

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,800

albert D.
12/2014
5.0
fencing
  + -1 more
.
Description of Work: They removed an old fence and installed a new fence in a different location. The owner returned my phone calls with in minutes. They did the work when they said they would. Everything went perfect and we plan to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Joel H.
06/2014
3.0
fencing
  + -1 more
unknown
Description of Work: They furnished and installed an aluminum fence for us. The sales process was fast and professional. Generally speaking the crew were prompt and respectful. Our issues were with the owner and resolution of a problem area. We were not happy with the installation of the final section of fence. It was installed at odd heights which didn't line up with the rest of the fence. We had discussed how we wanted that section to look prior to the work. When it was completed it was not what we discussed. The owner did agree to correct it but charged us for new posts and we waited weeks for his reply and for the fix. We decided to have the ground re-graded which we had offered to do prior to the installation. Once we got past the initial scheduling we didn't get the same priority responses. In the owners message on his website he states that we wouldn't be treated as contract numbers on a production board and that was exactly how we felt when we tried to get resolution. Having to pay for new materials certainly didn't make me 110% satisfied as the website suggests. We saved pictures before and after and would happily post them for others to make their own assessment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$12,000

Leah S.
04/2013
5.0
fencing
  + -1 more
The men who worked on the fence were very professional. They worked very quickly and did an excellent job. Jerry came out to the house a few times to check on things. We were extremely happy with the work that was done.
Description of Work: On Wednesday they put the posts in and let the concrete dry until Friday when they stretched the fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jennifer S.
10/2012
4.0
fencing
  + -1 more
Called and promptly came and gave me estimate. Said could guarantee 4 time frame to start. Started on time and finished on time. Was prompt, easy to get ahold of and did a good job.
Description of Work: Intalled a chainlink fence in a large back yard

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Gwen F.
08/2011
2.0
fencing
  + -1 more
Right from the beginning when we tried to contact him, it took him over a week to get back to us. Then after he gave us the estimate and took the downpayment, he said he would be doing it on a certain date or he would call. On that date, he never came and never called, we called several times, leaving a few messages, he finally got back to us later that day, saying he was sorry he didn't call, he said because of the heat they were behind and would start next week. When I was upset with him he turned things around like I should be more understanding - I understand weather related issues - NOT not responding to phone calls and not keeping appointments! He originally told us it would take a week to complete, they did not work everyday and it took 2 weeks! The fence itself is good, but his customer service was terrible!! I would not recommend him for that reason.
Description of Work: This company provided us with a vinyl fence around our back yard including a gate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

Response from All American Fence LLC
First, I am very sorry to hear that [member name removed] was not happy with the correspondence during the time of her project. As the owner of All American Fence I feel there was no excuse for that and I apologize . It was late summer and the weather was abnormally hot, upper 90's with extremely dangerous humidity levels. I made the decision not to let my employees work in those conditions in fear that they may come down with heat stroke or heat exhaustion . No promised work schedule or commitment is worth the risk of my men's health. Then there was a matter of a gigantic bee's nest in ground at the corner of there house right where the fence was going . Mr. [member name removed] had to hire and exterminator to kill the bee's so we could continue with our work, that also held the job up a few days. We did finish the job when the weather broke and in a timely professional manner. With both the heat and the bee problem the job was only held up for about one week extra . At the time I thought I was communicating with [member name removed] and that all was going well. Once again, I apologize to [member name removed] if she felt I was not doing my best in communicating every step of the project with her.

    Contact information

    616 Trimmer Rd, Spencerport, NY 14559

    www.allamerfence.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing

    FAQ

    All American Fence LLC is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 AM

    Yes, All American Fence LLC offers free project estimates.
    Yes, All American Fence LLC offers eco-friendly accreditations.
    No, All American Fence LLC does not offer a senior discount.
    Yes, All American Fence LLC offers emergency services.
    Yes, All American Fence LLC offers warranties.
    All American Fence LLC offers the following services: Residential & commercial fence installation.

    Contact information

    616 Trimmer Rd, Spencerport, NY 14559

    www.allamerfence.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 AM