Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

A-Nick's Refrigeration Service

Appliance Repair, Heating and Air Conditioning, Dryer Vent Cleaning

About us

Call for additional service areas in surrounding counties.

Business highlights

74 years of trusted experience

Services we offer

Major appliance repair washers, dryers, stoves, dishwashers, mircrowaves & refrigerators.

Services we don't offer

hot water heater or small counter appliances

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.342 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
17%
3
14%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.5
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 42 reviews

Laura J.
01/2022
1.0
appliance repair
  + -1 more
The dryer was repaired, but not the dishwasher which meant I had to call another shop and pay more money for a repair call.
Description of Work: When I called to set up an appointment, I asked if they worked on Kenmore dishwashers and GE dryers. The answer was yes, so I had a repairman come out on. He replace d the belt on the dryer, but I had trouble with the dishwasher. Finally, he told me he couldn't fix the dishwasher and gave me the names of other repair shops. That would mean I'd have an additional call charge. When I called the shop to complain that they hadn't fixed the dishwasher, I was told, "I got nothing for you."
Rating CategoryRating out of 5

JOHN M.
02/2021
5.0
appliance repair
  + -1 more
He came on a Sunday. He answered the phone late on a Saturday.
Description of Work: Refrigeration repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cindy F.
02/2016
1.0
appliance repair
  + -1 more
Dishwasher was leaking. I cleaned out the pump and could not get the cap back on. Provider charged 97. to screw the cap back on. Dishwasher was still leaking. When I called to tell him, he said the dishwasher needed a new pump. Cost would be 250.00. I didn't think this was the issue and called someone else. They fixed it for 87.00. It was a simple kink in the line that goes to the drain.Repair person did not even look at the dishwasher before deciding it needed a new pump. Very poor service and would like my money back. Watch out for this company!!!!! I would take them off of Angie's list! I have contacted them and still have not had a response.
Description of Work: Put the cap back on the pump.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$97.2

Response from A-Nick's Refrigeration Service
Feb 29 (1 day ago) to cindyf Mrs [Member Name Removed], I was called to your house to fix the dishwasher on January 8th, 2016 with the problem as stated that "you removed the pump & ring and could not get it re-installed". I re-installed the pump and re-installed the Ring to hold it in position. I then filled the dishwasher and pumped it out, while your husband was right there with me the whole time. There was nothing stated that there was any leak issue, nor was there a leak occurring when I left your house. Service fee and labor was the charge of $90.00 plus tax, total of $97.20. I am not sure who you called that told you the "kinked drain hose was the source of your leak". Does not usually happen that way. A kinked drain hose would make the dishwasher not drain, or drain extremely slow. There is not a refund due, as my service work was for the Pump that you had removed in the attempt of fixing it yourself. You needed the pump put back in place. That is what I did. I did go above and beyond and made sure the dishwasher was in working order before I left. I do not agree with your statements that my repair didn't fix the problem, It did. I am sorry that you do not agree. I do my utmost to make sure my customers are back on track and back in service when I leave. I am a small business that relies on word of mouth to spread the business. The notice of your email just came through on Saturday, February 27th, 2016, to me. I did look up the call and pulled my notes and am now responding today Monday February 29th, 2016. Today alone I got 2 more direct emails. I am going to copy and paste this to those also,to show the response to them. I don't want you to think I am not responding. If you would like to discuss this, Please call me at 585-663-5610 Sincerely, Frank S. Owner of Nick's Refrigeration Also Sent to email from Saturday (dated 2-24-2016)

Yolanda M.
01/2016
3.0
appliance repair
  + -1 more
It went okay. He quoted me a price and it was okay. They only came to give me an estimate, I thought it was too high. I think they did everything okay.
Description of Work: They gave me an estimate on a diagnostics repair.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from A-Nick's Refrigeration Service
Thanks for the review. Sorry the EST. was so high sometimes the past cost is why the EST. is so high

James M.
12/2015
4.0
appliance repair
  + -1 more
We were having issues with our oven door not closing all the way. My wife looked it up and thought it might be the latch motor, but after we replaced it, it still didn't close. So we called Nick's. He stopped by the same day I called him which was nice and he looked at our oven door. He said he couldn't fix it because we would need new oven door hinges that were no longer made. After he left though I looked at it and was able to shake the hinges back into alignment and get the oven door to close.
Description of Work: Came by to check out our oven door which wasn't closing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$56

Response from A-Nick's Refrigeration Service
yes and when the door dose not shut again you will need the hinges that are no longer available

Robert S.
11/2015
3.0
appliance repair
  + -1 more
He suggested that we replace a part, which included the trap door on the ice feeding mechanism (the ice maker was and is still working. After the repair the feeding mechanism was working but the was significant build up of frost and ice inside the freezer compartment. We had him come back and he tightened up the door on the ice feed. There continues to be more frost and ice build up. There appears to be no sense in calling him back since he hasn't fixed it in two trips. I continue to scrape ice and frost off the inside of the freezer door
Description of Work: Repaired the feed on the ice maker on our refrigerator.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from A-Nick's Refrigeration Service
(Removed member name), I appreciate you taking the time to review my services. I will gladly bring another door flap kit out and replace it, just in case it is a defect in the part itself. I truly do not believe it is any workmanship issues. There could be other reasons for the frost and/or ice build up. Please call me to set up a time to come out and I will bring another kit out and check out the problem you are having. I would appreciate a phone call to advise me that you were still having an issue with the frost / ice build up. I would have no way of knowing the issue is still happening if you do not notify me.

Charlie E.
11/2015
5.0
appliance repair
  + -1 more
The service was great. I would definitely use them again. Very reasonable to work with.
Description of Work: Repair Dryer drum that would not turn due to a bad motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A-Nick's Refrigeration Service
(Removed member name), Thank you for the review Please call me if you have any other concerns or questions.

Pamela T.
10/2015
4.0
appliance repair
  + -1 more
The providers showed up when promised and fixed a part to my freezer. In leaving they said I should have ice by morning. NO ice. So I called back and they agreed to return and fix the problem. They did not return at the time promised , but did come later in the day. They fixed the problem, but now my icemaker is extremely loud as it fills--previously I could hardly tell it was working. Overall I would say that they did an ok job. The ice maker is working. I bought the $75 dolar coupon on angies list, but I don't really think that it saved me any money--just got me to hire this company. I might call them again, but I would be just as likely to try to find someone that might charge less and get it right the first time.
Description of Work: Replaced the ice maker in my freezer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from A-Nick's Refrigeration Service
(Removed member name), I appreciate you taking the time to review my service. Please note that there is no way for us to know if the replacement part is noiser or less noiser than the original. Ice maker's do take some time to fill and start working. If you are still having a noise issue please call me and advise me and I can set up a time to come out and check it out.

pamela C.
10/2015
3.0
appliance repair
  + -1 more
I wasn't thrilled with them. It wasn't awful, but it wasn't good. They estimated my dryer. But then, I ended up getting a new dryer. They had said that they would come back to do the filtration to the outlet and that they would charge me $100 or whatever. When I bought a new dryer, they just did it for free. It wasn't an awful situation. But, I don't think I'm going to use them again. They came right out. They were prompt. The workers were friendly. They were fine.
Description of Work: I purchased a big deal from them. It was $75 for an appliance repair diagnostic.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$75

Response from A-Nick's Refrigeration Service
not really sure what you mean by . filtration to the outlet . I do not do electrical sorry

Mike K.
08/2015
5.0
appliance repair
  + -1 more
Fixed my refrigerator which was leaking water
Description of Work: Fixed my refrigerator which was leaking water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-Nick's Refrigeration Service
I appreciate the call glad we got it fixed for you

Bruce B.
08/2015
5.0
appliance repair
  + -1 more
called ahead, arrived on time, professional, fixed problem, cleaned up afterward
Description of Work: adjust motor on refidgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from A-Nick's Refrigeration Service
I'm glad we got that fixed for you I appreciate the call thanks so much

Lynn G.
07/2015
5.0
appliance repair
  + -1 more
Frank came out within a day of scheduling appointment. He had to order a part for the fridge and was back the next day. For the dish washer he wanted to have his partner who was more familiar with our model. He was able to get the dish washer repaired within 15 minutes. We were very satisfied with our experence.
Description of Work: Repaired an ice maker on older fridge and repaired dish washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from A-Nick's Refrigeration Service
I appreciate the review I try and do my best thanks

Tim J R.
05/2015
5.0
appliance repair
  + -1 more
Great response time, arrived at house within 2 hrs. of trouble call. Found problem in minutes, replaced faulty belt and were done with job in 15 minutes. Have used these guys many times over the years and always get great service. HIGHLY RECOMMEND
Description of Work: Repaired washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

alicia T.
04/2015
4.0
appliance repair
  + -1 more
I called in the morning to enquire about service. He said he could be over in the afternoon. I must admit I was impressed by that. He called to tell me he was on his way. Got to my house, looked at it and diagnosed the problem, however he was continuously texting his friend for dinner arrangements. I was told that my hard water had built up on the door under the seal and it wasn't sealing properly and thus the leaking. He then said that would be $100 for 1/2 hour of his time. I should have said, about 15 minutes and the other was your time making dinner plans. Lesson learned I guess. Problem was fixed.
Description of Work: stopped the leak on my washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$108

Response from A-Nick's Refrigeration Service
Ms [removed member name], I will apologize for taking my personal text from a long time family friend who was in town on leave from the Army , who was back home for a short visit and wanted to see him before he went back for 3 more years. Again I am sorry I got a bit excited that he did make time for me and my family that night and wanted to clear the time. I will also apologize that I only charged you for a fix that I could do on the washing machine that did take the time of the cyle of the washer to get it to leak again so I could correct that. Otherwise I would have changed and charged you for replacing a bootseal that you didn't really need changed as it was just water / calcium build up that made the seal not tight and therefore leak. I pride myself and my company on honest work, Not overcharging and referrals to your friends and family for continued service. I understand you feel you were overcharged, but I did give you the Angie's List deal even though you did not purchase it through Angie's List. I would hope you would call again if anything else needs repair Thank You for calling me. Frank.

Kathleen D.
03/2015
5.0
appliance repair
  + -1 more
It was a Big Deal. They came when they said they would, could not repair the washer, which was rusted. Told me what they were doing and what the options were. Also, unclogged the stationary tub, which was emptying slowly. Whole visit took less than 45 minutes.
Description of Work: Located the source of leak on washer, but could not repair. (Single washer/dryer unit.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from A-Nick's Refrigeration Service
Thanks so much hope the new washer works out for you if you have any problems give me a call

Mary R.
03/2015
5.0
appliance repair
  + -1 more
Our experience was very positive. We had prompt, courteous service from Frank and his coworker. Fortunately the part that needed replaced was in stock so we had a diagnosis in the morning and the dishwasher was repaired later that day. Would definitely recommend using this company.
Description of Work: Our dishwasher motor was no longer working and he replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Batya B.
03/2015
5.0
appliance repair
  + -1 more
After a bit of a late start, the owner came and replaced the gasket, answering all questions professionally and thoroughly. He even gave me some ideas for how to improve the performance of my dishwasher at no extra cost. The freezer door now shuts perfectly and stays shut, plus the soap compartment in my dishwasher is no longer getting gummed up since we've been using the recommended pellets instead of liquid soap. I would definitely use his services again and recommend him highly.
Description of Work: Replaced torn door gasket in freezer compartment. The door had previously been popping open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$216

Response from A-Nick's Refrigeration Service
Thanks so much always try to be Punctuality but can never know about traffic or weather conditions. Glad things are going well

Gail V.
01/2015
4.0
appliance repair
  + -1 more
Frank responded to my email and called me on a Sunday afternoon after I discovered a washing machine full of water. We scheduled a Monday morning appointment at 9. He arrived about 45 minutes later than that. Nonetheless he knew immediately what the problem was, replaced the water pump and pulled out my grandson's sock from the old pump. I wondered if the old pump might then work with the sock removed. He was here less than 30 minutes and charged me $185. I haven't had appliance repair in a very long time, so i don't know if that is the "going rate", but it sure seemed a lot to me! His Angie's List ad says 10% off for members. I did not see that reflected on my invoice. While I think the charge was a bit extreme given the time he was here, I was grateful for his prompt response and to have the washing machine in working order.
Description of Work: Replaced water pump on my washing machine.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Response from A-Nick's Refrigeration Service
thanks

Timothy K.
01/2015
5.0
appliance repair
  + -1 more
Frank called me within 30 minutes of me sending the email requesting an appointment, and we set up a house call for the following morning (Saturday at 9:00 AM). Frank called when he was 5 minutes out and arrived at my house right on time. He quickly diagnosed t he problem as broken drum supports and had the dryer repaired and put back together within 30 minutes. The dryer now runs perfectly.Frank was very professional and experienced, with a pleasant personality. I would not hesitate to utilize this vendor's services again.
Description of Work: My clothes dryer (3 years old) was making a rythym-like clunking noise as the dryer drum rotated and it was getting louder as time went on.I utilized the vendor list from Angies List and made contact via email with A-Nick's Refrigeration and Appliances on Friday afternoon 1/2/15.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from A-Nick's Refrigeration Service
Thanks (removed member name) over 40 years of repairing appliances helps to diagnosed the problem quickly and get the repair done

Bonnie S.
12/2014
5.0
appliance repair
  + -1 more
There was no water going into dishwater. The men who came from Nick's anticipated what the problem might be and had the necessary part on their truck. They were very professional and did the repair in about an hour.
Description of Work: replace water pump in dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from A-Nick's Refrigeration Service
Thanks for the review

Matt R.
12/2014
5.0
appliance repair
  + -1 more
Frank diagnosed our fridge problems and ended up defrosting the coils which has frozen over. And he also found the defrost thermostat was bad and replaced it. Frank was very punctual, friendly and overall great. He fit us in very short noticed, picked up some parts on the way that he thought would help, and was able to repair the fridge the same day we called him. Couldn't ask for more!
Description of Work: Frank diagnosed our fridge problems and ended up defrosting the coils which has frozen over. And he also found the defrost thermostat was bad and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A-Nick's Refrigeration Service
Thank You [member name removed] for the great review. I always try to get my customers taken care of as soon as possible. Even on or around the holidays if needed.Please call me again if there are any questions or concerns. Thank You again.

Thomas B.
09/2014
5.0
appliance repair
  + -1 more
It went very well, they did a good job.
Description of Work: My freezer was having issues with draining, during defrost. They installed a drain to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from A-Nick's Refrigeration Service
Thanks [removed member name] 30 Years Experience Helps

Kimberly W.
09/2014
5.0
appliance repair
  + -1 more
They contacted me right away. Great communication. Friendly and professional. Highly recommend!!
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from A-Nick's Refrigeration Service
Thanks [removed member name] I Try My Best To Keep Everyone Happy. It's A Job In It Self Thanks Frank

Edwin A.
06/2014
5.0
appliance repair
  + -1 more
I was looking for same day service. I called and explained my problem. I thought it was the Evaporator fan again. They stopped on the way over and picked up a replacement fan in case it was needed. Frank came out and diagnosed a failed Thermostat. The refrigerator was defrosted, the thermostat replaced in about a half hours time. On their way out I mentioned that the Freezer door continues to pop open when the refrigerator door is closed. Frank quickly adjusted the legs to remedy the problem. This was same day service. The job was completed promptly as Frank brought replacements with him. We are highly satisfied with his service. From reviewing similar service calls, the price was what I expected to play
Description of Work: Refrigerator would not cool. I was looking for same day service. A thermostat was replaced and frost was melted. The legs were also adjusted to ensure the doors would close.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205.2

Response from A-Nick's Refrigeration Service
Thanks so much for the great review i always try to make the customer my number one Priority

Norm S.
12/2013
5.0
appliance repair
  + -1 more
He diagnosed the problem as being a malfunctioning thermostat. He made a call to his supplier to ascertain that the part was available. It was. He left to pick it up, returned shortly, and installed it. Job completed.
Description of Work: Replaced thermostat

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from A-Nick's Refrigeration Service
Thanks so much I try to be fair and honest and get things done the same day if parts are in stock thanks Frank
    • 1(current)
    • 2

Contact information

Colby St., Spencerport, NY 14559

www.nicksrefrigerationandappliance.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Dryer Vent Cleaning

FAQ

A-Nick's Refrigeration Service is currently rated 4.3 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

A-Nick's Refrigeration Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-Nick's Refrigeration Service does not offer free project estimates.
No, A-Nick's Refrigeration Service does not offer eco-friendly accreditations.
No, A-Nick's Refrigeration Service does not offer a senior discount.
No, A-Nick's Refrigeration Service does not offer emergency services.
Yes, A-Nick's Refrigeration Service offers warranties.
A-Nick's Refrigeration Service offers the following services: Major appliance repair washers, dryers, stoves, dishwashers, mircrowaves & refrigerators.
hot water heater or small counter appliances

Contact information

Colby St., Spencerport, NY 14559

www.nicksrefrigerationandappliance.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM