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"Was professional and got it done in a timely fashion."

"This will be a long review, so grab a snack & a drink…My wife & I decided that ‘19 was financially & finally the year 2replace our 30yr old wood deck. Boards/spindles were loose, also not up to the current code w/the spindles being 2far apart (grandfathered). I flipped thru local home magazines, & started to “cold call places”, scheduling estimates. I ended w/a total of 7, w/Decks Unique being #6. I decided to get the 7th estimate, to solidify my decision. Flipping through magazines turned out 2be a “waste” in my book, as I didn’t even find them in a magazine. On 1/7/19, I hd the owner, Joe of Victorian Fence company, I used 2 yrs ago, come 2look @ some bottom rails on my fence panels, I felt were sagging. He could see my concerns, & w/o hesitation, set up a date for them 2be switched out. Technically, they weren’t sagging enough 2be covered by warranty, however, as a business owner, he made good, & took care of @ NO COST. At this point, you’re saying 2yourself, “why is he talking about his fence?” With all this care, & the customer 2owner connection, I politely asked him of any deck companies he recommends. He said “Decks Unique.” I asked him if there was any connection, & he stated, he has worked w/them in the past, as well as the great reviews online. Joe told me 2look online 4myself, & read. This is the epitome of that phrase “word of mouth.” I liked right away from what I read online, & w/o hesitation, I called Decks Unique (Kyriel-GM/Admin). From that 1st call, I sensed true care in her tone, professionalism, & w/o a doubt, having some1 come out 2me soon 4an estimate (based on my availability), in addition, a match for my needs. I am one, who stresses being punctual, timely communication, & professionalism, not 2mention a phenomenal job. I was able 2set up a consultation 4the next afternoon. As soon as I finished my convo w/Kyriel, an email was sent 2me confirming my appointment, as well as links on decking material 2better educate me, as well as introducing me 2who would be coming, & his background. Jason (Sales) was punctual, professional, patient, nice, & thorough w/his explaining the difference of decking materials, as well as showing me samples. After Jason showed up 4our estimate/consultation, I knew by this time, this was 1 distinction of them being “unique.” @the conclusion of our initial consultation, Jason stated again, that if I have any questions, 2send an email/call, & he’ll gt back 2me asap. He followed up later that night @10pm, w/a thank you 4allowing him into my home, & again, offered answers 2any questions I may have. Over the next several days, he returned several of my emails, & calls promptly, & worked w/me on my needs/price. Jason, & I set a follow up appt on 1/16, & w/my wife by my side, we finalized color, & specifics of our plan, & signed a contract. On 1/17, Jason sent me a sketch, & 3D renderings of what the project will look like (another “unique” touch). We set dates, only changing if weather didn’t permit), & all worked out. They had a company come 2my home & “demo” the old deck. Throughout this whole process, Kyriel was very communicative in touching base w/me on times of material being delivered, & crew showing up 2begin. It was ALL on point. Monday, 1/28, Lou (owner), John, & Thomas all began building my 2nd story deck shortly after 7am. It was complete on Wednesday, 1/30, 30 minutes b4 we received that “snow squall”/“vortex snow storm.” All 3 guys continuously worked in such xtreme cold conditions, leaving nothing short, bt phenomenal, awesome craftsmanship & perfection. After deck was complete, John, & Thomas did a full clean up of yard, & helped put the outside tables/chairs back on deck, & patio. When setting up the whole deck project, I informed Kyriel, that if work needed 2be completed after Wednesday, 1/30, (we would have to make special arrangements, as Thursday, 1/31), I would be unable 2be home, as I’ll be taking my dad in 4surgery. On Thursday afternoon, I received an email from Kyriel about the welcome kit I‘ll be receiving from Trex, & the necessary warranty information. She included @the bottom, “We hope your father is doing well.” I must say, what a class act this company is…& UNIQUE!!!! Upon completion, since weather was a bit crazy, w/the storm moving in, we bth collectively forgot about the flagpole holder, we hd agreed on them hanging for me. Since I was busy w/work, I called Kyriel on Monday 2/4. We both agreed that Wednesday, 2/6, would work 4both of us. As promised, John was waiting for me @ my house, & took care of it. From the point of me calling 2secure a consultation/estimate, until the flagpole holder was hung, Kyriel, Lou, John, Thomas, & Jason, ALL (this is what also makes them “UNIQUE”) were true professionals, fulfilled all promises, & most importantly spectacular awesome job. I’ve shown pics 2co-workers, & a few hv already expressed interest for future projects."

"Excellent. On time and on budget"

"A great person to deal with, work with, and provides quality work."

"Eric was very responsive to my needs, and did excellent work on both projects! I already have recommended Goodrich Masonry to a neighbor, and would surely do so with others in the future."

"Ronald and his Team did an excellent job for a very good price. Very professional. Pointed out some things that needed attention and then took care of it. The workmanship and customer service is better than any other craftman I have ever hired. I will keep Exterior Team Home Service number available to recommend to anyone that asks if "I know someone who...." I trust Exterior Team Home and will use them in the future."

"Anthony was responsive and accommodated my schedule to get the job done. They showed up on time and were professional."

"An excellent family business. Responded quickly, emailed a detailed proposal with a step by step guide, but their work exceeded this at no extra cost. Quality of work was 1st class and their knowledge equally as good. Cost we felt was fair and although no the least expensive, close to it. Highly recommend"