Tri-M Pools

The company worked until the problem was solved and their pricing was fair.

Awesome

They are still completing the job, but so far everything seems to be going well. The office is very responsive too. When everything finally gets set up I will have a better idea of the overall work.

They are experts and a great team, very kind! I recommend

They have to measure the pool and order a linervand cover before work can begin

Terrible service. Nothing was done correctly. Unresponsive to questions by email Billing a disaster Poor quality work - damaged hot tub by bad servicing, filter and pump uncleaned after visits, tiles keep falling off, etc. Technician promises to relay messages to the office then does not. Do not use.

What I like most about Tri M is there is a live voice when you call. Barbara and owner Joel are knowlegable and very helpful. Thumbs up

My overall experience with Tri-M Pools was incredible! I just moved out to East Hampton 2 years ago and didn't know what pool company to hire. A couple of my friends out here told me that Tri M Pools was the way to go and they were not lying! Very professional, efficient, and great with communication. I recommend them to everyone!

Hired Tri M pool company to have a new liner installed. It is been leaking ever since it the installation. A employee from Tri M come to my home to do weekly service, he put in bad chemical in my pool and damage my pool heater. I was charged for service by the person and Tri M at the opening of my pool. I did not know that both were coming over and was billed by both people.

A remarkable service oriented as well as technical knowledge that surpassed any pool company ive worked with in the last 20 years..outstanding in every way!

Joel, Barbara and entire crew were excellent in replacing my liner. They were responsive and always available to address any questions or concerns. No brainer, I'd use them for anything pool related. Thank you

Joel who "runs the place" is outstanding. My hero! I'm taking him out for dinner when I get back to the Hamptons.

Really good people, really good work!

always looking to help

Our pool has never looked better! We are completely satisfied with their work and prompt, friendly customer service.

Responded immediately to my offseason installation needs during coviid

Very professional, knowledgeable and always available live to discuss any issues/concerns. Highly recommend.

Excellent service, prompt responses. Joel is a pleasure to work with. Very knowledgeable.

I cannot speak highly enough about their customer service and professionalism. We reached out to them to replace a new pool liner and they not only got back to us right away but sent a team to measure the very same afternoon. Everyone we spoke to and worked with were so friendly, informative and helpful. If I could give them 6 out of 5 stars I would.

very responsive and got the job done quickly and returned phone call asap! great company!

Excellent responsiveness and a pleasure to work with. I was so impressed with how quickly they showed up and fixed the pool heater. Would be the first call I make next time we need help.

Tri M was efficient from beginning to end. They were very clear about what the job entailed and all the costs involved. They were extremely knowledgeable and sent me a very realistic estimate very quick. They installed a beautiful new liner in our swimming pool - and it looks fantastic!! I highly recommend them.

Very nice and profesional. Hard to find such qualities now days. I d use them always

They would have had a better rating if they had done everything in the contract in a more timely manner. Found that one component was neglected. It was satisfactorily completed the following week.