This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
In business for over 20 years, Carpet One Floor & Home will provide you with quick service and friendly customer service. We take great pride in our work and will always get the job done right the first time every time. Call now and lets discuss your flooring and or carpeting needs.
John Benzie was always there to supervise and help. He and his crew were responsive to all questions and concerns. The timeline was followed as promised. The process and preparation were thoroughly explained. I could not be happier with the result. A new wood floor was installed and stained to match an existing 80 year old wood floor. It is seamless!!!
Rating Category
Rating out of 5
$7,000
JAMIE K.
12/2024
5.0
Carpet One was professional. They listened to my wants and helped me to choose the best product within my price range. The installation team was meticulous and expedient. I would recommend them highly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eleanor B.
11/2024
5.0
The installers were very professional, hard working proficient workers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Vickie M.
10/2024
5.0
When you make a major purchase, such as installing new flooring throughout your home, do you want to do business with a company that provides you with expert, attentive, and reliable service, a company that backs its claims with decisive action and quickly and thoroughly addresses each of your questions, needs, and concerns? Do you want to deal with a consummate professional who adds years of experience and industry expertise to readily and accurately facilitate the daunting selection process? Do you want to deal with someone who keeps in close contact with you throughout, from early selection to the final details of the installation process? Do you want to do business with someone who keeps his word and readily follows up and follows through with every detail of your installation? If, like me, it is your desire to do business with a company and a person like this, then Hamptons Carpet One Floor & Home is your company, and account manager John Benzie is your man! Hamptons Carpet One just completed installing new flooring throughout my home, and doing business with them has been everything I stated above. The installer did an expert job, down to the detail--and he completed it in one day! Through the long experience, knowledge, and expertise of John Benzie, I have assurance that I have made the best and perfect choice. Thank you, John, and your crew! Because of you, I have confidence, peace of mindâ and the floor of a lifetime!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James M.
10/2024
5.0
Eugenia and Gary and their entire team are the epitome of professional. They are courteous, knowledgeable and truly meticulous. Their attention to detail and quality of work is remarkable. Their pricing is very competitive, and their work is beautiful. They are an absolute â must haveâ if you have any flooring needs whatsoever. I had nothing but the best of experiences working with their company. Very highly recommend !!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ana C.
09/2024
5.0
The representative, John was great and super flexible. He understood the challenge of getting floors done in a co-op building. I think the staff should have been a little more nice but there were issues here with the building and I was clear to get the work done in my new apartment. The floors came out great. I would ask to see stain chips, not from an image. I love how everything came out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Amanda C.
08/2024
5.0
After receiving several estimates to have our floors done throughout our entire home, John from Carpet One was the most professional, respectful and knowledgeable person we met with. There are some interesting â floor guysâ out thereâ ¦thatâ s me putting it nicely. He delivered the estimate to us in the same day- which was amazing considering he came to us late in the day (as requested). He even used an ipad to map and measure the square footage precisely. He left floor samples with us so we could see the floor in different light throughout the day. I was able to easily retrieve additional samples from the show room to which helped us make our final decision. John was patient with us throughout the entire process - we were planning to apply the same floor throughout our entire house .. and as a first time home owners we did not want to rush! The team that installed the flooring worked hard, fast and cleaned up after themselves. They were meticulous.. we had several closets floored and tough angles. The floors were installed about three months ago- the quality is outstanding! Luxury is an understatement. As We continued working on our new home, the floors have been able to withstand spills, drops and moving furniture with no damage. When we had a very minor concern he came by the same day to look at it for usâ ¦ and of course without being asked took his shoes off at the door! We have received so many compliments. Our floor is our homeâ s statement piece! Thank you so much John and everyone at Carpet One for helping us turn this house into a home. If youâ re looking to update your floors- contact John from Carpet One if you want a headache free/authentic/honest and high quality experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,000
michelle m.
08/2024
5.0
Sure! Hereâ s a template for writing a review of a home repair service. You can customize it based on your experience: --- I recently hired Carpet One of the Hamptons to do some work in my home and I couldn't be more satisfied with the experience. From start to finish, the process was seamless and professional. The customer service was prompt and courteous, answering all my questions and helping me schedule the service at a convenient time. They kept me informed about the technician's arrival time and were very accommodating to my schedule. The technician arrived on time and was well prepared. The quality of the work exceeded my expectationsâ everything was completed efficiently and to a high standard. They were respectful of my home, ensuring they kept the area clean. I highly recommend Carpet One.. Their combination of excellent customer service, high-quality work, and professionalism makes them stand out. I will definitely be using their services again in the future. Michelle Meyer
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob K.
08/2024
5.0
After we had 3 companies give us estimates and go over everything it was a no brainer. I hired carpet one first because they didnâ t lie to us about what we needed. They worked with me by doing an area and giving me time to move things around so I didnâ t have to move it all out. They answered all our questions. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
Terry L.
08/2024
5.0
They basically saved my carpet!! I wouldnâ t hesitate to hire them again if needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Dan D.
08/2024
5.0
Amazing service and install. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bardia A.
08/2024
5.0
John and the crew were professional and extremely proficient. They performed the job expediently and perfectly.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bardia A.
08/2024
5.0
I don't have enough superlatives in my vocabulary to describe the great (& beautiful) job that John and Carpet One staff did on sanding and refinishing the wood floors in my new house. John was a complete professional and the gentlemen that performed the work were efficient and masterful in their approach. They finished when they said would be done and left the place better and cleaner compared to what it was before. I intend to recommend them to all my friends and acquaintances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Barbara P.
08/2024
5.0
John, Jason, and the crew were very professional and clean. They installed approximately 850 sq ft of flooring in just 2 1/2 days! The price was great. We would definitely use them again. Thank you John!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Porschia P.
07/2024
5.0
I found this company for my dad that needed a project done ASAP and within 3 days days they were at his house ready to install!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Asfand A.
07/2024
5.0
Quick response, affordable and it was amazing working with John. Would definitely recomend this over any other company in Suffolk for Quality Carpet work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve S.
06/2024
5.0
Euginia was extremely knowledgeable and worked with me as a team. Hampton Carpet One has a vast selection of flooring and most important, had the ONE we were searching for. Their pricing is fair and they kept their word on a delivery date. The installers were polite and efficient. I highly recommend this firm for your flooring needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robin S.
06/2024
5.0
Fast and easy to deal with. Tremendous skills to adapt to unusual layout. Left with clean space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Carol S.
05/2024
4.0
they put three coats of poly on and then it still looked like it needed more shine so i asked them to do that which they did but Bill had already put the sander away so he didn't sand that coat but the end result is ggreat!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Livia H.
03/2024
5.0
The company was very professional, efficient and responsive. Product was excellent .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Francoise Danielle Pflieger P.
03/2024
5.0
Very helpful and reliable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen K.
03/2024
5.0
They are doing a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Billy S.
01/2024
5.0
John was such a professional. Really walks you through all the options and things to consider. We were doing carpet, vinyl floors and stair runners. Quality of the work was excellent. Will continue to use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Billy S.
01/2024
5.0
John was great. Always made the time to walk us through different options and consult us on our projects. Hired him again for a second job after the first.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Alexia K.
12/2023
5.0
Installers were very professional and cleaned all areas. Fully explained the process and asked all relevant questions. Overall terrific.