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Rich Aluminum & Vinyl Siding Inc

Roofing, Windows, Siding,

About us

We are a family owned & operated business for 64 years. All our employees are full time year round, fully insured, factory certified & background checked. Our sales staff are salaried employees. This assures the customer that they receive only the best level of service. No pressure from commissioned sales people. We service all workmanship for a period of five years from date of installation in addition to all manufacturer's warranties. Cindy Lou Rich-Sheets & Robin Bosford are the owners. One of us is available at all times. All our estimates are free. We are a Master Elite with GAF and Top of the House with Owens Corning. Additional email - crich@capital.net.

Business highlights

73 years of trusted experience

Services we offer

Window and doors, furnish and install vinyl siding and custom bent trim, shingles, metal and rubber roofing & gutter.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
15%
3
0%
2
15%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-13 of 13 reviews

Jim M.
09/2016
2.0
roofing
  + -1 more
Not so good. Quoted $15,000. Other quotes: $7,000, $7,200 and $10,000. Perhaps RA does great work - not for twice the price.
Description of Work: New roof (shingles) on existing house - 2500 square

Rating CategoryRating out of 5
value
1.0

$15,000

James M.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: "Work was over $50000 Resided house and Garage, added extensive decks docks railings and Stairs. |Excellent innovative work, on time with no extras($)."
Rating CategoryRating out of 5
Yes, I recommend this pro

paul M.
09/2015
4.0
roofing
  + -1 more
unknown
Description of Work: new roof several years ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

steven B.
07/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: put a new metal roof on my front porch. they were there on time and had to replace some substrate in order to properly install the roof. rich is very easy to work with and has been in business for many years. treats you fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

barb H.
03/2014
5.0
roofing
  + -1 more
Professional and on time. Missed some small items but fixed them once they were pointed out.
Description of Work: New metal roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Daniel L.
12/2013
1.0
roofing
  + -1 more
Called and chatted with Cindy Lou and requested a quote. Cindy was nice and a pleasure to chat with. She sent a kid, who took no measurements nor did he write anything down. I asked him why and he stated he has been doing this forever and knows what it would cost me. I had three particular items I needed done. Still no quote or call back. That's why the F rating
Description of Work: Cindy Lou was a pleasure to speak with....but

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Wayne W.
09/2013
5.0
roofing
  + -1 more
I am on the board for the HOA in my neighborhood. We are going to continue to use this company because they are easy to reach and very prompt. They are very good at explaining what needs to be done and what they are going to do to fix the problem.
Description of Work: Inspects roofs in the neighborhood and do the repair work on roofs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KARLENE S.
12/2012
5.0
roofing
  + -1 more
RA installers (they sent two roofers and a carpenter to do the work on my chase) arrived on time. They did not stand around chatting and smoking (no smoking). The foreman explained what he wanted them to do and they promptly went to work. They worked a full day, cleaned up the property and came back the next morning ON TIME to finish. My property was immaculate when the job was finished; I did not find one single nail, scrap of shield or shingle. The men were friendly but professional. I did not hear anyone yell or swear the entire time. There was one tricky corner that had been leaking before the new roof was installed. They noticed where the rain water had dripped and took extra care in that spot. A week or two after the roof was installed, it rained. The rain dripped in the old spot, and rain water was going behind the gutters on the garage eaves. I called. Cindy (co-owner) sent someone the very next day to fix those two things. I have not had any problems in the year and a half the roof has been on. Hurricane Sandy ripped the siding off one side of my house but not one shingle was lifted. I cannot say enough good things about Rich Aluminum. The $100-higher price was well worth it because I got the best quality and best service.
Description of Work: I can't find my receipt so I don't want to say how much I spent, but I can say that Rich Aluminum's price was only slightly higher than the other estimates. Bryon, the rep who came to do the estimate was very professional and KNOWLEDGEABLE. I know quite a bit about construction, so I eliminated other roofers because I could tell they didn't really know how much about installation or materials. After extensive research online, I chose GAF shingles. Rich Aluminum (RA) is a certified GAF installer. GAF shingles came with a 50-year warranty and Rich Aluminum gave a 10-hr warranty on labor. GAF requires their dealers to go to training every year. Real warranties, not pro-rated. I also had RA remove a fireplace chase no longer being used. It was causing huge ice dams where it met the roof. RA did a fantastic job removing that. Since my 24-hr-old siding could not be matched, RA came up with an excellent way to reuse the old siding from the chase. They installed Grace Ice and Water Shield almost everywhere. Where the remaining chase butts up against the side of the house, they removed the siding and placed the water and ice shield about 18" on each seam in the sheathing. Where roofs on the first floor meet the siding (back porch roof, front porch roof, etc.), they removed siding and added the water and ice shield three feet up the wall and down onto the roof without any seams. Another thing I like about RA is their employees are trained well, they undergo background checks, they are not loud and don't use vulgar language, they are nice and very helpful. (They even removed a snake's nest under my wheelchair ramp!) Twice I've had problems with contractors' employees who had criminal backgrounds, so the background checks done by RA meant a lot to me. I HIGHLY recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
01/2012
4.0
siding
  + -1 more
I had an estimate done for some vinyl siding and fascia damage repair. The estimate was canceled the first go around, no big deal they communicated that ok. The person who came was professional. I ended up not liking the price which came to $235 for a job that was not going to take longer than an hour and where materials were going to cost less than $35. I will give them another chance in the future but they aren't very cost affective for small jobs. not a big surprise here.
Description of Work: just an estimate on siding repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

KARLENE S.
12/2011
5.0
roofing
  + -1 more
I chose Rich Aluminum because they are GAF Certified. GAF shingles offer a warranty on their 50 year shingles, as well, as 10 year warranty on the labor done as long as the company is GAF Certified. I only had two minor problems that I did not notice until it rained and when I called them they came out within 24 hours. They were professional and pleasant. They put up with a lot for me and were very accomodating. I would highly recommend them! Their prices were fair, as well.
Description of Work: They roofed my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clay H.
11/2011
2.0
roofing
  + -1 more
The GAF shingles on my house failed prematurely causing leakage. GAF recommended that I contact Rich Alumium to start the warranty process and make temporary repairs. Their representative came promptly and took all the measurements and also made arrangements to temporarily repair the leaks. That service was done to my satisfaction. The estimate for the total repair though was not correct. I called the representative a few times and got no return calls. Months later, after finally getting a settlement from GAF, I recontacted them. That original rep had quit which is why he did not return my call. A new rep came out and remeasured but couldn't get me a quote for a week. Seemed long for a simple quote but I was okay with that. He called a week later and gave me the quote over the phone. I requested that he send me the written quote and gave him the choice of email or snail mail. A month later I'm still waiting. I guess they don't want my business.
Description of Work: Quote for a roof replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brian R.
11/2011
5.0
roofing
  + -1 more
From estimate to repair done by Matt and Scott, this was a professional job from start to finsh! Completely satisfied. My thanks to everyone at RICH!
Description of Work: Repaired roof leak caused by improper chimney flashing installed by another contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Carolyn B.
08/2011
5.0
replacement windows
  + -1 more
Their workmen were excellent. We had no mess left on our lawn. They were in and out in the same day. They were very professional. I have had no issues with the windows.
Description of Work: They installed about 22 windows for our two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

    Contact information

    150 Saratoga Rd, South Glens Falls, NY 12803

    www.richshomeexteriors.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Windows,
    Siding,
    Doors,
    Skylights,
    Roof Ice/Snow Removal,
    Insulation,
    Gutters,
    Gutter Cleaning

    FAQ

    Rich Aluminum & Vinyl Siding Inc is currently rated 4.7 overall out of 5.

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Rich Aluminum & Vinyl Siding Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Rich Aluminum & Vinyl Siding Inc offers free project estimates.
    No, Rich Aluminum & Vinyl Siding Inc does not offer eco-friendly accreditations.
    No, Rich Aluminum & Vinyl Siding Inc does not offer a senior discount.
    No, Rich Aluminum & Vinyl Siding Inc does not offer emergency services.
    Yes, Rich Aluminum & Vinyl Siding Inc offers warranties.
    Rich Aluminum & Vinyl Siding Inc offers the following services: Window and doors, furnish and install vinyl siding and custom bent trim, shingles, metal and rubber roofing & gutter.

    Contact information

    150 Saratoga Rd, South Glens Falls, NY 12803

    www.richshomeexteriors.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM