We are a multi-versatile company with over 22 years of experience in residential remodeling, maintenance, and repair. We take pride in all the work we perform and always make sure that it is done to the customer satisfaction.
Don responded quickly to my inquiry, and followed up with a service call within one hour. Even though there was no major problem with my appliance, I feel his rate for the service call was reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy M.
09/2013
4.5
I received an immediate respond to my inquiry and was able to have them come quickly. Don was able to figure out the problem and was also nice enough to show me how to take things apart to clean out the food traps in the dishwasher.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane G.
07/2013
5.0
I was so pleased with the service I received! Don was awesome and I found his company to be very reasonable in price as well as great customer service. Just my luck, my washer broke and the next day my dryer broke. Don was a phone call away for help and I was relieved I had someone who was flexible and didn't make me wait for repairs. I will definitely use his services in the future (if needed) and my best friend already called him and is using him for repairs also. Keep up the great job! Kudos to you and your crew!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jeanette m.
07/2013
5.0
I was very happy for the job that Don did he knew exactly what was wrong, and ordered the part, since he did not have one. It was cheaper than the ones that I looked at on line which we appreciated since we are over 75 yrs. old. He returned 2 days later and put the part in and was most helpful in doing his job promtly and efficently. Would recommend him to my friends and family.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
barbara v.
06/2013
N/A
It'll be one month I've waited for my washer to be fixed, waiting on the part (the agitator). I think Don is just too busy to be bothered with such a small fix. But I am desperate for my washer,I am retired and have little money, and couldn't afford a new washer. So I wait, what else can I do, I already paid out 55 dollars. Don seems like a very nice man, but probably is overworked.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Joy R.
03/2013
N/A
Don was prompt and repaired my dishwasher quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
John H.
01/2013
N/A
I thought they were very reasonable & fiendly and informative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
tim s.
12/2012
N/A
started the work but didnt fix the problen put in a new heat element but that wasnt the fix i think its the countrol timer
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Susan G.
06/2012
N/A
The work was done quickly and professionally. H&N was very easy to deal with (thanks Don!) and got my job done with a minimum of disruption to my house and my life.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa B.
04/2012
N/A
I was very pleased & will definitely use him again for other jobs. He was personable & helpful; explained things to me whenever I had questions. Went above & beyond to make sure things were completed properly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
lUTHER e.
04/2012
N/A
Very professional and took care of my problem quickly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew R.
04/2012
N/A
Don was very prompt and thorough. I received a call about 5 minutes after submitting my request. Problem was diagnosed and the part was ordered the next day...it would have been the same day, but I was unable to be there. I am very happy with the work and the service that was provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ana a.
03/2012
N/A
the best part was the swiftness of service. he called back within minutes. came that day and fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mark C.
03/2012
N/A
Great response time! Submitted and received a call within a few minutes! Don was very knowledgeable, helpful, friendly, and showed me how to fix the same situation if it happened again. He shared other helpful information in a conversation when he finished. I would highly recommend him - I would call him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lois S.
01/2012
N/A
I was horrified! when my washer broke on a Thursday and I was told by a local professional that I would wait until Monday before I could have it looked at. I filled out the application on Service Magic web page and got a call from H & N International early Friday morning. Don was at our house that afternoon are the repair was made! He was Polite, courteous and knowledgeable. I will definitely call them in the future for all my service needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Whitney M.
01/2012
N/A
Great job. Great price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pattie S.
12/2011
N/A
This fellow is wonderful. He went beyond best to be helpful. When our dog got out as he came in, he even retrieved her! He fixed the problem and even suggested something that would really help the washer last even longer. I recommend him with out hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
penny e.
12/2011
N/A
excellant experience, the washing machine was diagnosed quickly and the repairman returned the next day with the necessay part to correct the problem. he is now on my speed dial for future appliance issues i may have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara H.
10/2011
N/A
Would use this service again if needed without any hesitation. Great experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melanie D.
06/2011
N/A
Very positive experience,I have an older home and nothing is ever easy. Dons experience in installing appliances and pleasant disposition was great I trusted him to get the job done,and he did.