We are a multi-versatile company with over 22 years of experience in residential remodeling, maintenance, and repair. We take pride in all the work we perform and always make sure that it is done to the customer satisfaction.
Timely, made quick diagnosis of a simple problem, charged a reasonable fee. I'm very satisfied and would recommend them to friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$90
Ray S.
06/2019
5.0
Serviceman arrived when he said he would and gave me advice so I could fix the problem myself and avoid it in the future. Would definitely call them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$65
Joel D.
06/2019
5.0
Very friendly, and did a good job. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charlotte G.
06/2019
5.0
Serviceman called right back, arrived on time, fixed the problem and told us how to avoid it in the future. The charge was very reasonable. Will definitely call them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nicholas T.
06/2019
5.0
Quick and to the point
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paula S.
06/2019
5.0
We weren t sure what the issue was with our fridge and it may have stumped the repairman Don too but it s up and running and we ve adopted an if it ain t broken don t fix it attitude for now
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ross D.
05/2019
4.5
Friendly, courteous. Not only did he instantly find the problem in my refrigerator, he removed the ice-maker thing, which I never had connected anyway, so now I have a bunch more room in my freezer. :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
melanie g.
05/2019
5.0
great customer service very quick to respond and he knew what the problem was in a timely matter
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris J.
05/2019
4.5
Very quick response from H&N. Was lucky to get same day service without asking. Unfortunately the repair cost was greater than the value of the appliance, so we paid the very reasonable flat-rate fee for a service cal and did not have the work done. We will call H&N again for our next appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$65
Tom D.
05/2019
5.0
H&N told me what they would be doing, when and what to expect cost wise. Then they did it. I couldn't ask for miore.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
$150
David M.
05/2019
0.5
They showed up for a refrigerator repair, claimed it was a motherboard, ordered the part and said they would be back in a few days to install. They called a few days later to say they ordered the wrong part and would have the right one overnighted and install it immediately. One week later after hearing nothing, I called to inquire. They said, "Oh yeah, we were supposed to get you a new part". They said they would look into it and call me right back. 3 days later, after hearing nothing from them, I hired another company, who said the motherboard is fine, it was a completely different issue. And by the way, I have still not received any call from this unprofessional company after two weeks of waiting. If anyone has ever had a refrigerator go bad, I think you would agree that 2 weeks of no refrigerator is ridiculous. STAY AWAY from this company. They clearly do not know what they are doing, nor do they follow up with their customers. UPDATE: As a follow up to the unprofessional response to my initial complaint on 5/3. .A. You can please people by doing the work and not running from it - no repair to date. B. It has been 3 weeks now with still no phone call from this horrible business and C. I have all documentation saved so if anyone would like to confirm how poor this place is and what a REAL repair shop said about what was wrong please email me at: mookyrentals@gmail.com. I will provide the truth. Buyer beware is all I have to say!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$65
Paula John S.
05/2019
5.0
Mr. Knowels was professional, quick to respond & helpful. We recommend H & N International.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Lisa C.
04/2019
4.0
The tech that came to the house was very knowledgeable and helpful
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$75
Ed N.
04/2019
5.0
Fair business practices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter. E.
04/2019
5.0
Fast response. Very knowledgeable. Fair price. Will use again we were so happy to have a knowledgeable person be so quick to respond and fix our stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darrell W.
04/2019
4.5
Try them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert S.
04/2019
5.0
Responded same day at time mentioned. Very personable. Job done right and at a fair price. Definitely would recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$149
Dan F.
04/2019
5.0
It was an overall very good experience. The issue was with my washing machine. I explained the problem; he told me he could take care of it. ; and he did so in a timely manner. The cost of service was very fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$96
Steve T.
04/2019
5.0
Don was very polite and knowledgeable he had our dryer up and running in no time !