Number of Employee's: 10
Established: 1999
Licensed & Insured With Liability & Workman's Compensation
Advantages of Spotless: Projects are completed in a High Quality, Detail Oriented Manor, Faster the most companies and more affordable than most companies. Also we offer all Three Phases of Drywall (Installation, Finishing & Painting).
Business highlights
26 years of trusted experience
Services we offer
Spotless Painting & Drywall is offers all Painting & Staining, Interior/Exterior or Commercial/Residential. We Install Drywall (sheetrock) & Drywall Finishing (Tape & Spackle). By completing all three phases we eliminate the middle man, or any conflicts that may occur because of one the tradesmen.
My key contact was the owner, Mr. William Sutherland, the owner. If you read his description on his website, you can already see that he felt misunderstood in the past. I was a few times in touch with Mr. Sutherland. A few weeks ago, he submitted an offer and i went with someone else first which i regretted. So i called Mr Sutherland again and said i learned my lessons. He promised to come to my house and never showed up. I contacted him a few times through email, text message, and phone and on every 10th email you probably get a short response. After begging to come to my house, he finally showed up and looked at the potential job and wanted to submit an offer in due course. of course he didnt. He mentioned how "super busy" he is and that he would have time in a few weeks, before the weather changes. I though - "rather work with someone who has a lot of work, this means he delivers good quality". one week later i contacted him again. no response (very consistent with other reviewers). After a few more emails and texts i finally got a reponse "Not interested i'm way too busy" without any apologize or anything else. Mr Sutherland appears to have an exceptional arrogance and no respect for his client. I am sure he feels misunderstood now. If you would like to beg a service provider to work for you, waste your time, not hearing for a few weeks and all this, then i would recommend you to try to work with Mr Sutherland and Spotless Painting. He seems to have forgotten that the clients are the one paying him. If you would like to be treated with appropriateness and professionalism, work with someone else and try to avoid Mr Sutherland.
Description of Work: should have painted a few rooms, master bed room, living room, guest room, dining room, family room, foyer. a few rooms would have had wall paper.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,000
Jordan F.
06/2013
5.0
interior painters
+ -1 more
unknown
Description of Work: These guys were first rate. Far better than the 5 others I received bids from. They're professional and responsive. I hope to never have to use another firm again ! Thanks guys.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ron S.
04/2013
2.0
interior painters
+ -1 more
I want to be fair about this but note that some of the behaviors I experienced were consistent with some of the previous reviews. I called Steve on short notice to have our family room with vaulted ceiling painted. His partner William was very quick in coming out to give an estimate which seemed a little high but not unexpected under the circumstances. Work was to begin two days later. I called William the evening of the estimate to confirm the job, and he said he would let Steve know and confirm availability of the crew, which Steve had previously told me would be availalble. I never heard back and called Steve the morning of the work to see whether they were coming or not. He apologized but said he had never heard from William that I wanted to go forward. These guys need to communicate with each other and with their customers. I was also going to have them powerwash my house, but now I've canceled both jobs.
Description of Work: Painting of large family room with vaulted ceiling.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Edward L.
03/2013
5.0
interior painters
+ -1 more
Overall they did a great job. They painted a number of rooms in our large house within budget and time frame. The quality of the work was great as they did use premium products which was what we requested. Unfortunately we're not happy with the colors but that's our fault. Don't ask a painters opinions for color choice! Hire a decorator instead. Another word of advice, don't pick colors from a computer screen! Have them get the colors or go purchase them yourself and lay down a few sample areas. Luckily we found Spotless which we trust and now we're having them come back and redo a few areas which ended up a bit too dark. The only criticism for them is the clean-up. We had a few minor paint stains and spatter I had to clean up myself - but it was minor.
Description of Work: They painted a number of rooms in our large house within a week. The quality of the work was great as they did use premium products which was what we requested. They also caulked and filled minor holes and painted our closest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,500
Vish S.
01/2013
5.0
interior painters
+ -1 more
The service was excellent. They were professional and did a good job. I have no problems with them and I will consider using them in the future.
Description of Work: We used them in 2011 and then again in 2012. They did interior painting for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan R.
08/2012
1.0
interior painters
+ -1 more
I am very upset by the way I was treated, and their lack of professionalism they had shown to me. I surprised by this company's response, as they think I am a competitor of this company. I feel I was treated unfairly and wouldn't recommend this company to anyone.
Description of Work: I called on Wednesday June 20th & got an estimate for some work I wanted done. William came, we agreed on a price & a start date for Wednesday June 27, I would call on Monday the 25th to confirm what time they would arrive. I called & left messages, finally on Thursday June 28th, I CALLED WILLIAM & FINALLY SPOKE TO HIM. He told me they had a big job that ran extra. I asked why didn't I get a call. He apologized & promised we would do it on Thursday July 5th. July 5th comes & goes, no phone call, no nothing. I then called Williams partner Steve who gave me his word he would look into it & I would hear back from in in 2 hours. I am still waiting for that call. I sent them a polite e mail saying I was disappointed in their professionalism & how they conduct business, still no response.. On their website there are all sorts of good reviews, who were these written by, friends & family?, cause I never saw it. I NEVER received one return phone call, I had to call them EVERY TIME! I feel if a company treats you disrespectfully before they have your money, what happens after they have it? The sad part is when William was here, I showed him other work I would use them for, expensive jobs, now, not only will I ever use them again, I'll make sure nobody else I know does either. the following is from their website: I don't know about #4, but 1,2 3, & 5 are lies. Heres #6- Spotless will treat you like crap & never return your phone calls or show up when expected. 1-Spotless is on time all the time 2-Spotless Owners & Employees take Extreme Pride in Our Work 3-Spotless is Neat & Clean During Project as well as after Completion 4-Spotless always Exceeds Customers Expectations at Affordable Rates 5-Spotless always has Owner on Project To say I'm p is an understatement, I needed to get my deck cleaned so I could paint before the extreme hot weather came, because I relied on them & they failed to show, I had to put this off until the fall & work on this, & put off a project I wanted to start in September. they totally screwed up my work plans, I don't have a lot of spare time & unlike them, I try to stick to a schedule. we have done a lot of work on our house in 5 years & whoever we hire usually gets jobs from our neighbors. These guys lost out on a lot of potential business. Word of advice, treat your customers like they matter or you won't have to many of them. There is an old saying in business- "Do a good job & your customer will tell 5 people, do a bad job & they will tell 50"
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Spotless Painting & Drywall
This has to be one of my competitors trying to lower my ratings. As you can see from Servicemagic.com where all ratings are verified and come with references we take pride in all of our customer needs and always exceed expectations. If this was a real customer please have him provide the written proposal we send after every estimate. I guess this is the downfall to angies list, fake reports, I did not realize that anyone can post comments even if you did not complete project for them. For all customers seriously looking into our business please refer to SERVICEMAGIC.COM where we offer customer information & phone number for every report/rating there... WE MAINTAIN A 5 STAR, highest on the website. Thank you
Frank R.
07/2012
1.0
interior painters
+ -1 more
Company never responded to E-mail.
Description of Work: Company never responded back. Can not comment further.
Rating Category
Rating out of 5
responsiveness
1.0
Christina M.
03/2012
5.0
interior painters
+ -1 more
Spotless Painting came in with a Respectful and Helpful crew, covered all my floors and Belongings perfectly and began the project. Other Contractors quoted me at 1-2 weeks from start to finish, Spotless was done in just 4 days. They took care of all Spackling needs and made them disappear, the sanded the trim and made it look almost new and helped out with the color Selection as well. Upon completion my house was just as clean as it was the moment they walked in. Steve and William were great through the entire project and I have already recommended them to several friends and I will be using them for my Exterior in the Spring/Summer. Thanks Guys.
Description of Work: Entire Interior: 3 Bedrooms, Foyer, Kitchen, Living Room, Den, Basement My Walls & Ceilings were badly damaged, a lot of cracks, peeling spackle tape and nail pops everywhere. The trim wasn't in the best of condition either in desperate need of a Paint Job. I Had all Ceilings Painted White, Custom Colors on all the Walls throughout the House and Finished off with a Semi Gloss White Trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Catherine T.
02/2012
5.0
interior painters
+ -1 more
My foyer looks gorgeous!
Description of Work: We just had paneled woodwork installed in our two story foyer. Spotless Painting came in to sand and paint the paneling, remaining foyer, and our second floor hallway. We've used Steve and his company in the past to paint the entire exterior and trim of our house and for two other rooms in our home. Each time Steve and his crew have been professional, punctual, neat and their qoutes have always been fair. It's usually an unpleasant experience when you're forced to share your home with others for days at a time, but Steve and his crew have always been courteous and unobtrusive. They swept and mopped my foyer floor when they were done sanding and swept and vacuumed at the end of the job. They even changed a chandelier light that was out! They're the only painting company we'll ever use.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Wallpaper,
Wallpaper Removal,
General Remodeling,
Drywall
FAQ
Spotless Painting & Drywall is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Spotless Painting & Drywall accepts the following forms of payment: Check
No, Spotless Painting & Drywall does not offer eco-friendly accreditations.
No, Spotless Painting & Drywall does not offer a senior discount.
No, Spotless Painting & Drywall does not offer emergency services.
No, Spotless Painting & Drywall does not offer warranties.
Spotless Painting & Drywall offers the following services: Spotless Painting & Drywall is offers all Painting & Staining, Interior/Exterior or Commercial/Residential. We Install Drywall (sheetrock) & Drywall Finishing (Tape & Spackle). By completing all three phases we eliminate the middle man, or any conflicts that may occur because of one the tradesmen.