Overall, our experience was good. The workers at Lifetime were courteous, trustworthy, and respectful. The one comment that sticks out to me when I think of the work performed is what was said during the negotiation process. I commented how I did not want a mess on my hands once the work was done and cleaned up. One of the workers stated "When we are done it will look like we were never here." Honestly, he was right. The cleanup was spectacular - every last brick and piece of concrete was picked up from my yard. As far as the quality of the work - I am very satisfied with the entire chimney so far. Granted we have only had it a few months and have not had the pleasure of using it yet. From a laymans point of view, the masonry work seems solid and well thought out. I like the design, the look of the bricks, the cap, and the flashing. We have had a few crazy ran falls since the project was completed, and so far no leaks. Also, they gave me a 20 yr warranty on the masonry and flashings. As far as Alex, the owner, he does have a thick accent that is difficult to understand at times. I found him to be fair and honest. He has told me that someone from Lifetime will be out once a year to inspect the work and make sure there are no concerns that need to be addressed. I chose this company based on price and my intial experiences with the staff, and thus far I am satisfied with how everything has turned out.
Description of Work: Original plan was to tear down and rebuild approximately 30 layers of brick from the roofline up. Once the demolition was started, it was clear the entire chimney had deteriorated and needed to be torn down and rebuilt. We negotiated a fair price on the spot and workers at Lifetime proceeded to tear down the entire chimney and rebuild it from the firebox all the way up to the firebox. Additionally, the chimney was taken higher than the original to meet code standards.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Jose I.
06/2013
5.0
chimney repair, roofing
+ 0 more
My experience with them was good. They did a good job. They were efficient, timely and their quality of work was good. There were no surprises. They did what they said and had a good price. They were professional, did the work and there were no problems. What stuck out were their professionalism and their timeliness.
Description of Work: We have been using Lifetime Roofing & Chimneys. We had our roof and our chimney done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Susan T.
04/2013
3.0
chimney repair
+ -1 more
I just had the one contact with the company, and I definitely was not impressed. I would not call this company again either for roofing or for chimney work.
Description of Work: I asked Alex, who came to do the estimate, what he thought my chimney needed - repair or total replace. "I'll do whatever you want. It's your choice." was his reply. Come on, I'm not the chimney professional here. I finally asked him to quote on total replacement because I already had a quote from an A-rated Angie's list provider. Lifetime's/Alex's quote was way out of line, extremely high. His non-professional attitude plus his price eliminated Lifetime from getting the job, but the thing that bothered me the most was his casual attitude toward the electric line running to my house. He said that the power line didn't have to be wrapped, nor did I have to have the power shut off to my house. I don't want anyone electrocuted on my watch!
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Service Categories
Chimney Repair,
Roofing
FAQ
Lifetime Roofing & Chimneys Inc is currently rated 4.8 overall out of 5.
No, Lifetime Roofing & Chimneys Inc does not offer free project estimates.
No, Lifetime Roofing & Chimneys Inc does not offer eco-friendly accreditations.
No, Lifetime Roofing & Chimneys Inc does not offer a senior discount.
No, Lifetime Roofing & Chimneys Inc does not offer emergency services.
No, Lifetime Roofing & Chimneys Inc does not offer warranties.