We woke on a Saturday morning to discover that our 2 yr old refrigerator/freezer wasn’t working even though the interior light was on. We contacted Green’s Appliances where we had purchased it as well as an extended warranty. They basically said that we had no options but to deal with the dilemma until Monday when they could call a repairman. So we called A&B Appliance Service. I was greeted cordially, explained our dilemma and Tom graciously looked up our model number and started troubleshooting over the phone. We discovered the issue and it was fixed. He could have just as easily come to our house and charged a service call but he chose not to. This is not the first time that we have called and gotten advice over the phone. A&B Appliance Service is kind, caring, and knowledgeable. They care more about the customer than the almighty dollar.
Description of Work: 2yr old GE refrigerator/freezer not working
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
John M.
11/2016
2.0
appliance repair
+ -1 more
Work was never one.
Description of Work: Stove and oven needed repair. After looking at stove I was told parts had to be ordered. I waited about 3 weeks and heard nothing. I called and was told they were still trying to get parts. That was back in August its now November and still no calls or any other means of communication.
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
2.0
Richard B.
03/2015
5.0
appliance repair
+ -1 more
He was very helpful in diagnosing our refrigerator which was on it's last limbs, and offered to give it a few tweaks to help keep it going until we could buy a new one. He was out within a week of my initial call.
Description of Work: I've used A&B Appliance. He fixes appliances as well. Last time was only the service call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
07/2006
4.0
appliance repair
+ -1 more
HE WAS A VERY CONFIDENT REPAIR PERSON. HE KNEW WHAT HE WAS DOING. I FELT HIS PRICES WERE A LITTLE HIGHER THAN OTHER COMPANIES, BUT I LIKE THE WORK THAT HE DID. THE REPAIR PERSON WAS VERY INFORMATIVE AND I HAVE NO COMPLAINTS ABOUT HIM.
Description of Work: MAINTENANCE REPAIR WAS DONE ON A SUB REFRIGERATOR.
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Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
A&B REFRIGERATION SERVICE is currently rated 4.3 overall out of 5.
No, A&B REFRIGERATION SERVICE does not offer free project estimates.
No, A&B REFRIGERATION SERVICE does not offer eco-friendly accreditations.
No, A&B REFRIGERATION SERVICE does not offer a senior discount.
No, A&B REFRIGERATION SERVICE does not offer emergency services.
No, A&B REFRIGERATION SERVICE does not offer warranties.