Universe Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you’re dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you’re completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations. As a family owned and operated company, Universe Home Services believes in top-quality customer service. They always treat you and your property with respect, working quickly, cleanly, and efficiently to minimize your inconvenience and leave your home in pristine condition. With more than 60 years of experience under their belt, and a commitment to unmatched quality, honesty, and expertise, Universe Home Services is the trusted name for heating, air conditioning, electrical, plumbing, and appliance repair on Long Island and beyond! Call today!

Business highlights

70 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air conditioning repair & installation, heating repair & installation, HVAC maintenance, appliance repairs, general plumbing, drain cleaning, fixture plumbing, water filtration systems, water heater installation & repair, electrical services, bathroom & kitchen electrical remodeling

Amenities

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7442 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 376-400 of 442 reviews

Armen E.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Did a thorough job, cleaned up once completed and was done quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universe Home Services
Thank you for your review. We appreciate your feedback and will make sure to refer to them while we strive to provide the best service possible.

Henry N.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universe Home Services
Thank you for your review!

Linda D.
09/2015
5.0
appliance repair, drain cleaning, plumbing
  + 1 more
unknown
Description of Work: Replaced two bathroom faucets and one kitchen faucet. Replaced shower and bathtub faucets, replaced some valves and supply lines. Snaked drains for all of this. They did a great job, very professional, neat, and communicated with me during the time they were here. The cost included the faucets and bath fixtures too. I was very pleased and would definitely recommend them to others. When I had to call them again in August for another plumbing issue, they responded right away. A+ for service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,700

Response from Universe Home Services
We thank you for taking out the time to leave us a review. Universe has a goal of providing the best service possible and we will make sure to refer to your feedback while we keep working towards our goals.

June R.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The young man, Tommy, who was sent to me specifically because he knows about plumbing on a boat, was top-notch! With a minor adjustment to my existing plumbing he made my toilet flush correctly again, after I had struggled with it for many months! |He was professional, caring and smart as a whip! I'm very, very pleased with this service! And they will be my "go-to" plumber in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universe Home Services
Thank you for your review!

rachel T.
09/2015
4.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: We are having problems with our ac. They came right out, seemed to make a thorough diagnostic, and have understandable feedback. The technician took pictures for the report and to email me. It took three days and multiple phone calls on my part to get the pictures and the quote for the actual work. That was very frustrating.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Universe Home Services
Thank you for taking out the time to leave us a review. Universe strives to provide the best service possible and we will make sure to refer to your feedback while we keep striving to reach our goals.

Bernadette J.
08/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Dryer was not heating up and they replaced the heating element and guaranteed it for one year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universe Home Services
Thank you for taking out the time to leave us a review. We appreciate your feedback and will make sure to refer to them while we keep striving to provide the best service possible.

Henry N.
08/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed Bosch Combi boiler. Jeff, Mike Julian and Larry were very professional and responsive. Universe Appliance has done great job. Hope all is well in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universe Home Services
Thank you for your review. Universe strives to offer the best service possible and we will make sure to refer to your feedback while we keep striving to obtain our goals.

Kristina L.
07/2015
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: They replaced my kitchen faucet with a new faucet which I purchased. | |They were very responsive. The plumber finished a job earlier than expected so they called to see if I would be interested in having him come to my house earlier. This was very much appreciated and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Universe Home Services
Thank you for your review. We appreciate the feedback and will make sure to refer to it while we strive to provide the best service possible.

JOHN C.
07/2015
5.0
appliance repair
  + -1 more
Awesome!
Description of Work: Repaired refrigerator door hinge and replaced the ice dispenser arm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Response from Universe Home Services
Thank you for your review. Universe has a goal to provide the best service possible and we will make sure to refer to your feedback while we work to reach our goals.

Lynne D.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Universe Home Services
Thank you for your review. We will make sure to refer to your feedback while we are striving to offer the best service possible.

Thomas V.
06/2015
5.0
appliance repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
unknown
Description of Work: Converted from oil to natural gas heating. Universe also removed my old oil tank and installed a new hot water heater. From the date of getting my in-home estimate to job completion was about a week. Couldn't have asked for anything faster. The only reason I gave them a B for price was because they weren't the cheapest estimate I got. Having said that, their work was top-notch and I didn't mind paying a little more for it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Universe Home Services
Thank you for taking out the time to leave us a review. Universe strives to provide the best service possible and we will make sure to refer to your feedback while we strive to obtain our service goals.

Al S.
06/2015
5.0
appliance repair, plumbing, water heater repair
  + 1 more
unknown
Description of Work: They installed a new water heater... They came the same day I called to inspect and set up the installation the next day. The installation went very well. The service tech was very professional. He checked everything out explaining the nuances of the new heater. He was courteous, considerate and left the are of the heater cleaner than he arrived.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Universe Home Services
Thank you for taking out the time to leave us a review. We appreciate your feedback and will make sure to refer to it while we strive to provide the best service possible.

Lynne L.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They increased our electrical panel and did some electrical wiring. They were excellent, very friendly, kind and professional! They cleaned up after themselves and did not mess up my flowers. Brian and Tazi were the gentlemen that assisted me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universe Home Services
Thank you for taking out the time to leave us a review. We will make sure to refer to your feedback while we keep striving to provide the best service possible.

Bradford W.
06/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Four years ago universe installed a/c splits in my house. When it went to turn them on this year Half of the splits did not blow any cold air. I called the universe they came in evaluated the situation and I and fixed the problem and really stood behind their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universe Home Services
Thank you for taking out the time to leave us a review. Universe has a goal to provide the best service possible and we will make sure to refer to them as we strive to obtain our goals.

inna C.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Universe Home Services
Thank you for taking out the time to leave us a review. Universe strives to provide the best service possible and we will make sure to refer to your review while working towards our goal.

Novel D.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He tried to fix the freezer section and to stop the water from leaking .He stopped the water from leaking.Putt in in a new valve |We knew it was an old refrigerator, he couldn't fix it. He told us we got a lot of years from it Which we did 30 plus years. What I like the most he was honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.71

Response from Universe Home Services
Thank you for taking the time to leave us a review and giving us an opportunity to service your refrigerator. We strive to provide good, honest service. With appreciation, Universe Appliance

Sebastian P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Removed ice from refrigerator and repaired temp sensor unit

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Universe Home Services
Thank you for taking the time to leave us a review. We appreciate your feedback and will pass along your comments. We do strive to provide good service. With appreciation, Universe Appliance

Mary T.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had a coupon for them to clean and check the A/C which I hadn't done in years. Also, I have a contract with them for my furnace, so he checked over that, too. He was very clean and thorough. He told me my unit was old, it is about 24yrs old, and I could no longer get parts for it. |However, he said it's still running clean and don't panic over it. Very low key. Showed me different offers his company had but, didn't push them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Universe Home Services
Thank you for taking out the time to leave us a review. Universe has a goal of providing the best service possible and we will make sure to refer to your feedback while we keep striving to reach our goals.

Elizabeth K.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: corrected a problem with waterflow into machine. Representative knew immediately what problem was which had nothing to do with the washing machine itself. It had to do with connective hoses to machine. A flood safety device which was defective.Representative was very efficient and knowledgeable. Only negative was that I had to call rep back because hoses were not tightened sufficiently so I had a minor leakage problem which he corrected upon his return to resolve.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from Universe Home Services
Thank you for taking the time out to leave us a review. Universe has a goal of providing the best service possible, and we will make sure to refer to your feedback while we keep striving to obtain our goals.

John D.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universe Home Services
Thank you for taking out the time to leave us a review. We appreciate your feedback and will make sure to refer to them while we strive to provide the best service possible.

Lorraine B.
02/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
excellent service
Description of Work: replaced ac capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Universe Home Services
Thank you for your review. We will make sure to refer to it while we strive to provide the best service possible.

Frank M.
02/2015
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: Performed repairs on Clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

Response from Universe Home Services
Thank you for your review. We will make sure to refer to it while we strive to provide the best service possible.

tara M.
02/2015
5.0
appliance repair
  + -1 more
It went excellent.
Description of Work: installed a boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universe Home Services
Thank you for taking out the time to leave us a review. We appreciate your feedback and will make sure to refer to them while we strive to offer the best service possible.

Leslie B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed sink,repaired refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Response from Universe Home Services
Thank you for your review. We appreciate that you took out the time to leave us feedback and we will make sure to refer to it while we keep striving to provide the best service possible.

Elizabeth G.
01/2015
5.0
appliance repair, electrician
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universe Home Services
Thank you for your review. We appreciate your feedback and will make sure to refer to them while we keep striving to reach our goal of providing the best service possible.

Contact information

3782 Merrick Rd, Seaford, NY 11783

https://www.universehomeservices.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Drain Cleaning,
Natural Gas Lines,
Generator

FAQ

Universe Home Services is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Universe Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Universe Home Services does not offer free project estimates.
Yes, Universe Home Services offers eco-friendly accreditations.
No, Universe Home Services does not offer a senior discount.
Yes, Universe Home Services offers emergency services.
No, Universe Home Services does not offer warranties.
Universe Home Services offers the following services: Air conditioning repair & installation, heating repair & installation, HVAC maintenance, appliance repairs, general plumbing, drain cleaning, fixture plumbing, water filtration systems, water heater installation & repair, electrical services, bathroom & kitchen electrical remodeling

Contact information

3782 Merrick Rd, Seaford, NY 11783

https://www.universehomeservices.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM