Universe Home Services, Inc.

Entire experience was very good. The sales rep was very thorough and accommodating. The response was prompt. The installation went very smoothly with no inconvenience. The installers were very good, explained the process and the system when completed. Except for a few small discrepancies ( too insignificant to mention) with the installation, I would have rated them 5.0 across the board. Would definitely recommend this company to others.

....

The work wascompleted satisfactorily. The tech was courteous and professional.

Bob from Universal was a top notch representative. Gave us a very fair price and their team did a great job installing our AC system!

Replaced my gas heater and AC unit. Great job. I would hire again.

Tim was friendly and knowledgeable. He explained my options clearly.

Excellent and professional employees. Quality of work was outstanding. Will definitely use them again.

very good and fair and let me know exactly what was going on and what they were doing and showed up when they said they were going to and did what they said they were going to do

Was very knowledgeable and very professional and courteous.

Very nice And knowledgeable people

nice job installing a/c units but needed to do some cleanup after

On time, very thorouthly, explained everything to me, quality work and I would use them again

They fix my plumbing problem that another company had messed up. I had to fire them. UAR did a great job.

The installation was done according to the quote, all went well. Very high quality work, and great customer service from all. This company hires quality employees.

The guys were very professional and did a great job

Very proffessional job replacing my central AC. Definetly would recommend this supplier. Good 5 yr guarantee parts and labor plus full 10 yr warrantee from manufacturer.

Workers very competent, neat and clean. Answered all questions

Honest and reasonable. Would definitely call them again

The installers were neat and clean. They did an excellent job. The foreman Will was very thorough, kind and informative. It was a pleasant experience

The crew that came to my house were amazing. Super friendly and knowledgeable. Clean and caring. Great group of gentlemen.

When this winter season started our 60 year old gas boiler was patched up by our current provider to provide heat on antemporary basis until a new gas boiler could be researched, priced and installed. As a courtesy our current repair company, who now was now oil heat oriented and two other suppliers were contacted and I obtained 3 estimates. Since a new gas boiler is an expensive item to replace, I researched the cost on line and came up with a purchase price that I considered reasonable and willing to pay. The 3 price estimates varied by a difference of $5,000, so buyer beware. I chose Universe Appliance Repairs, Inc. based on several discussions I had with their Project Coordinaor/Estimator, and an executive who happened to answer my call rather have a customer on hold during a busy time. From my first contact with Universe, I found them to be totally customer service oriented, understanding my boiler needs, knowledgeable about boilers and appliances, proactively made suggestions. patiently answered my questions, and offered to do the work when I was available, offered a reasonable deposit at time of signing their contract. The installation technicians arrive promptly, worked well together as a team, tested the system, cleaned up after themseives, and showed me how to use the new thermostats that were installed. I highly recommend Universe, and will definitely continue to use them in the future for all my appliances should the need arise.

they were prompt, courteous, Knowledgeable, and the price was very reasonable. I would recommend this company to my family and friends.