Universe Home Services, Inc.

heating & cooling contractor

About us

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you are dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you are completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations.

Business highlights

71 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.4312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.6
Showing 26-50 of 312 reviews

Christopher G.
03/2019
2.5
Unfortunately for me they were unable to fix the problem even with their diagnosis of the issue.

Rating CategoryRating out of 5
quality
2.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$90

Ruby Y.
03/2019
5.0
I am very much appreciated for they managing the repair work on Saturday when I called on Friday afternoon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nick D.
03/2019
5.0
excellent work Did exactly what I requesting installing a Ceiling fan in my bedroom and have the switches to function the way I wanted

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory B.
03/2019
5.0
The reason I called was an electrical outlet stopped working. I did some basic troubleshooting and it was a 110v outlet jumped from a 220v outlet. I'm not comfortable working with 220v so I called Universal. Steve the electrician arrived before schedule, spent time troubleshooting the problem, explained the problem to me, and gave me a written estimate for the resolution. I asked specifically for him to do the work to fix it. He arrived on time, ran a new wire and although it was necessary to open the plaster walls, he minimized the damage. Overall I'm very happy with the work and would hire them Universal and Steve again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$624

JEFF P.
03/2019
5.0
Paul was great! Arrived on time, friendly and professional. The work was performed excellently and we were very satisfied with his service. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim K.
03/2019
5.0
We were serviced by Paul and he was very personable and knowledgeable. We enjoyed working with him. He was clean and thorough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan L.
03/2019
5.0
Mike was very, very professional.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$211

Harriet N.
03/2019
4.5
Plumber was very professional and very courteous.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sam E.
02/2019
5.0
We were please with the job that was done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacqueline, Q.
02/2019
5.0
They were was top notch.They showed up on time. The final project turned out great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alif K.
02/2019
1.0
I called them for my frigidaire electric range which has 4 total elements. The rear 2 (small) elements have not been working for a few weeks now. I gave them my range model number over the phone while making an appointment. The electrician who can over charged $97 for a diagnostic, which took him 2 mins. The diagnostic included asking us what was wrong with the range and opening the oven door for the model number. That is it. He told us that the repair would be in the $500 to $600 ballpark. I simply feel that this could have been done a little more professionally. I felt robbed. The electrician appeared to not care and it is as if he knew he came to collect his fee and leave right away. Never again. I will buy a new Range instead.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Kevin D.
01/2019
5.0
Russel did a great job, I was happy no complaints!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
01/2019
5.0
On time - good diagnosis - fair price - parts on the truck - quick repair. What mire could I want?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edmond F.
12/2018
1.0
Very expensive. Spent 15 minutes replacing a $30 door latch switch and charged me $347. Vague estimate. Will not recommend.

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
4.5

$347

Lewis B.
11/2018
5.0
I hired Universe Home Services to repair a 6 year old Maytag Washer Unfortunately the diagnosis was DOA an I was advised that it was not worth the cost to repair it and I purchased a new machine

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$119

Daniela P.
11/2018
5.0
I also posted my remarks on the Better Business Bureau site. This company was the ONLY one which responded and repaired my gas oven. Nick, the workman, was very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Jeffrey O.
11/2018
4.0
Good service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Denise R.
11/2018
5.0
The service was excellent. The guys were neat and clean and I hired this company to do more extensive plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James F.
10/2018
1.0
It took the service tech 15 minutes to correct the problem and they charged 680.00 plus tax. Crooks.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
2.0


Glen S.
10/2018
4.0
Very good work.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$200

Paul C.
10/2018
5.0
Very good experience, I would recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Contact information

3782 Merrick Road, Seaford, NY 11783

https://www.universehomeservices.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Universe Home Services, Inc. accepts the following forms of payment: CreditCard
No, Universe Home Services, Inc. does not offer free project estimates.
No, Universe Home Services, Inc. does not offer eco-friendly accreditations.
No, Universe Home Services, Inc. does not offer a senior discount.
Yes, Universe Home Services, Inc. offers emergency services.
Yes, Universe Home Services, Inc. offers warranties.

Contact information

3782 Merrick Road, Seaford, NY 11783

https://www.universehomeservices.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day