Universe Home Services, Inc.

heating & cooling contractor

About us

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you are dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you are completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations.

Business highlights

71 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.4312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.6
Showing 226-250 of 312 reviews

Mark G.
12/2015
5.0
They gave me a reasonable price

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Richard M.
12/2015
5.0
This company was on time and did quality work for a fair price. I do not usually give any feedback but I felt this company deserved a pat on the back. I would recommend this company to any family or friend. That pretty much sums it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mohan T.
12/2015
0.5
The cost of the part was around USD 36 for my GE Dryer and the time to replace it was less than 10 minutes. The company charged me usd 294.77 inclusive of the part. Now you could rate the company as regards the cost of service. A new dryer would cost around usd 350.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
3.5


Joe R.
12/2015
5.0
I have used Universe in the past and they have always done a very good job. There service personnel are very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Edna M.
11/2015
4.5
courteous, professional and respectful of my home.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lorena G.
11/2015
4.0
On time good price. Very gracious.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Steve C.
11/2015
4.0
They solved all my problem. Great service!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Richard C.
11/2015
3.0
Good work good service but a bit on the high end side

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Marguerite H.
10/2015
5.0
Professional; arrived in a timelyn manner; cleaned up after themselves. Explained the work they were doing. Would definitley hire again

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine B.
10/2015
5.0
Very professional and accommodating from estimate to job completion. I will definitely be using this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
10/2015
5.0
A very professional company. Quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Steve M.
10/2015
4.0
They reached out to confirm the appointment time multiple times. They identified the service professional who was to arrive. They cleaned up nicely after the two visits and were timely in all respects. Cost estimates were accurate. Very polite and courteous.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Luis P.
10/2015
4.5
Very professional and great work. Only caveat is I was quoted that the old pump would be removed too and when the work was done, the plumber decided it would be too much work so I had to get rid of the old pump without a cost adjustment. Otherwise, the work itself to replace the pump with a Little Giant sink pump was good.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Frederick N.
10/2015
5.0
They delivered on time service as promised. Up front cost estimate. Service person came and told me the part that was ordered was wrong ( I gave the incorrect model number) then called in the correct model number to Universe. Made another appointment for 2 days later and once again came on time and completed the job saving me $200.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter B.
09/2015
5.0
Prompt, courteous response to my request, and showed up on time. Upfront cost estimate and a fair price. They did a quality job and finished in under an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine G.
08/2015
5.0
The entire experience was wonderful from the appointment to the completion of the work. It was done quickly and completely and in a timely manner

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan D.
08/2015
5.0
excellent work....!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith H.
07/2015
4.0
250.00 plus tax for a half hour job?

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

3782 Merrick Road, Seaford, NY 11783

https://www.universehomeservices.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Universe Home Services, Inc. accepts the following forms of payment: CreditCard
No, Universe Home Services, Inc. does not offer free project estimates.
No, Universe Home Services, Inc. does not offer eco-friendly accreditations.
No, Universe Home Services, Inc. does not offer a senior discount.
Yes, Universe Home Services, Inc. offers emergency services.
Yes, Universe Home Services, Inc. offers warranties.

Contact information

3782 Merrick Road, Seaford, NY 11783

https://www.universehomeservices.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day