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Selena Cleaning Service LLC

House Cleaning

About us

At Selena Cleaning Service, we pride ourselves on being your go-to solution for all your housecleaning needs. Whether you require a one-time deep clean, a weekly tidying up, or anything in between, we offer flexible cleaning schedules to accommodate your lifestyle. Our Services Include: One-time Cleaning Weekly Cleaning Bi-weekly Cleaning Monthly Cleaning Routine Housecleaning Move-in and Move-out Cleaning General/Light Housecleaning Deep Cleaning Services Why should you choose Selena Cleaning Service? Simple, our attention to detail, the overall finished product, and customer service excellence. We understand that earning your repeat business is a testament to our performance. Selena Cleaning Service aims to exceed your expectations with every cleaning session, establishing a lasting partnership built on trust and reliability. Please contact us today to schedule your next cleaning service!

Business highlights

8 years of trusted experience

Services we offer

One time ,daily,weekly,bi weekly,monthly, service Dusting Bacsic deep cleaning Windows cleaning Organizing Vacuuming Move in and out cleaning Wood floor cleaning Else

Amenities

Free Estimates
Yes
Senior Discount

0%



Accepted payment methods

Check

Photos of past projects

Reviews

4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.1
responsiveness
4.3
punctuality
4.3
Showing 1-20 of 20 reviews

Jeffery B.
05/2024
1.0
house cleaning
  + -1 more
In the evening of May 2, 2024, my wife and I met Samantha from Selena cleaning at a house we just purchased that had undergone an extensive remodeling. She walked through the house with us as we described what needed to be cleaned and how important it was that it was cleaned due to our medical conditions. We provided free & clear cleaning supplies. Samantha initially quoted us $800. We replied that we got a quote from Angi's for approximately $450. Samantha assured us that she knows what she's doing and would got the job done right. She lowered her quote to $650 if we agreed to pay in cash. We accepted her lower quote of $650 and planned for the cleaning to be done by Samantha and one of her assistants the next morning (May 3). When she arrived, they got to work in the finished basement. We had another professional also visiting to install a water filtration system in the basement. I observed some cleaning. They mopped the floors. I stayed in my car outside the house so that I wouldn’t be in their way. At the end of their job, they had mopped the main floor and called me over to take a look, advising that I shouldn’t walk through the house because it was just mopped. We stood in the sun room adjacent to the garage. I tested the ceiling fan and found that it was very dusty on top. Samantha then cleaned the top of the fan and took my cash payment of $650. We were staying at a nearby hotel while work was being done at the house. Our movers unloaded our truck the next day (May 4) and we checked out of the hotel on May 6. We were expecting to be able to unpack our belongings and move them right in, but there was still so much sawdust inside the bathroom and kitchen cabinets, on the exterior of appliances, and everywhere else. We vacuumed up a lot of sawdust from the floors. We took some pictures of some of the dirty areas we’ve had to clean up ourselves that we had paid Selena Cleaning Services to clean.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$650

Response from Selena Cleaning Service LLC
I make sure I call you in your house. I ask you if everything looks good when I finish with the basement. Meanwhile, you had another guy working there. I could not have the water to use. I did a very good job for you. You came about telling me you love. The way the basement looks meanwhile, I was doing your upstairs. The bedrooms bathrooms windows doors kitchen. You was in your car. I called you again to come in and take a look at the job. What I did you reply to me that? You love the way it looks. You ask me if I could work for you guys again and you contact me when to do buy weekly. I said ok, then you go take a look. You said they love the job and you paid me. What are you talking about? What did I lie to you about? I'd never lie to you. You went in there and tell me you love the way your house looks right. That's when I leave. I make sure I ask you are you? Please? Are you happy with your job? If there's anything else you need me to do. Let me know your reply was like no. You're very happy with what I did for you in your house It took 2 people 4 hours so totally we.was 8 hours in your house. Are you telling me that we were there 8 hours? Which is 2 people 4 hours and so you saying we was there doing nothing anything? And I will really like to know what is it that I lied to you about. I need you to let me know. Because I did not remember lying to you about anything at all Samanta

Erica R.
05/2024
5.0
house cleaning
  + -1 more
Cleaning was very thorough and professional. She wasn't bothered by my dog checking in every once in a while. The bathroom looks very clean.
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Carly M.
04/2024
5.0
house cleaning
  + -1 more
Thorough and detailed cleaning. Very friendly and professional!
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Meaghan K.
04/2024
5.0
house cleaning
  + -1 more
It went great! Samantha was prompt and thorough, exceeded my expectations.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lily U.
04/2024
5.0
house cleaning
  + -1 more
Samantha did a fantastic job cleaning my parents’ house! She was punctual, professional, and detail oriented. I really appreciated how respectful and kind she was to my parents. Their home has not looked this clean in years!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
03/2024
5.0
house cleaning
  + -1 more
Selena and her husband were early worked worked worked hard and the house smells so good and everything is shining.they both were so nice so work with and her husband is in construction and can fix anything. That is an added plus! I would hire them again and again. Had everything they need with them and were just a delight to have in my home.thank you selena❤❤
Description of Work: House CleaningDeep cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan B.
03/2024
5.0
house cleaning
  + -1 more
Selena was wonderful - above & beyond Thank you very much.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jean A.
03/2024
5.0
house cleaning
  + -1 more
The house cleaning went really well. The cleaners were exceptional and very professional. Great job done. Would highly recommend. Thanks again.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Dezha R.
02/2024
5.0
house cleaning
  + -1 more
They did a great job with cleaning our apartment. Very efficient. Thorough cleaning done in a short amount of time. Our apartment smells and looks so fresh.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jason S.
02/2024
5.0
house cleaning
  + -1 more
It went well.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Darcy M.
01/2024
5.0
house cleaning
  + -1 more
Wonderfully! On time, professional, experienced cleaning! Couldn’t be happier!
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

cydnee M.
12/2023
5.0
house cleaning
  + -1 more
Selena was wonderful! She was quick and efficient. My house has never smelt so good and my floors are glowing! Highly recommend to anyone who has any house cleaning needs.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharalyn P.
12/2023
5.0
house cleaning
  + -1 more
Sam and her team at Selena Cleaning Service have been so helpful and easy to work with. They are kind, responsive, professional, and thorough. The house looks and feels so fresh and clean after they are here.
Description of Work: Monthly house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patti T.
12/2023
5.0
house cleaning
  + -1 more
Samantha and her husband did an excellent cleaning job, I would rate them as a five star service. They were very professional, polite and friendly. They were also on time and completed the job in record time. I highly recommend them to clean your space. The price was reasonable for the work done as well. Thank you Samantha, I will be needing you again for future cleanings!
Description of Work: Airbnb cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
12/2023
1.0
house cleaning
  + -1 more
We were extremely disappointed by the “deep clean” service that this company provided for the move in to our new home. We expressly discussed the sort of items that would be cleaned for $350 (inside and outside of cabinets and drawers, baseboards, the fridge, cobwebs on the ceiling, etc.), only to return to find that less than two hour’s worth of work was performed and things as basic as the kitchen sink and bathtubs were untouched, nevermind the items that brought this into the deep clean price point. We did not attempt to get our money back but did express our disappointment directly to the company, only to be met with defensiveness. In short, we feel like we were taken advantage of for agreeing to pay in advance. I truly do not enjoy leaving negative reviews, particular for a small business, but, given the limited number of reviews that are available for this company and the fact that they are all 5 stars, I felt it necessary to share our experience so that others can make a better informed choice.
Description of Work: Hired for a deep clean/ move-in clean

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Response from Selena Cleaning Service LLC
You had wanted with you did not pay for I told you am not working by hour I do job work

Susan T.
12/2023
5.0
house cleaning
  + -1 more
Professional friendly fast very good
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

susan W.
12/2023
5.0
house cleaning
  + -1 more
Excellent..great job. Would definitely recommend.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cheryl A.
11/2023
5.0
house cleaning
  + -1 more
Selena Cleaning arrived on time and went through the house dusting, washing floors and general cleaning. As a senior, I appreciate the work and friendliness of this company.
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Angie P.
10/2023
5.0
house cleaning
  + -1 more
They did a good job cleaning very promp with getting back in touch with you and answering your questions I was able to get someone to come out the next day after I called. Nice and friendly people.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Shona S.
10/2023
5.0
house cleaning
  + -1 more
Selena cleaning services are amazing did an amazing job nice and friendly person.
Description of Work: House cleaning, bathroom, bedroom, kitchen etc...
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Located in, Schenectady, NY 12303


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Selena Cleaning Service LLC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Selena Cleaning Service LLC accepts the following forms of payment: Check
    Yes, Selena Cleaning Service LLC offers free project estimates.
    No, Selena Cleaning Service LLC does not offer eco-friendly accreditations.
    Yes, Selena Cleaning Service LLC offers a 0% senior discount.
    No, Selena Cleaning Service LLC does not offer emergency services.
    No, Selena Cleaning Service LLC does not offer warranties.
    Selena Cleaning Service LLC offers the following services: One time ,daily,weekly,bi weekly,monthly, service Dusting Bacsic deep cleaning Windows cleaning Organizing Vacuuming Move in and out cleaning Wood floor cleaning Else

    Contact information

    Located in, Schenectady, NY 12303


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM