Selena Cleaning Service LLC

In the evening of May 2, 2024, my wife and I met Samantha from Selena cleaning at a house we just purchased that had undergone an extensive remodeling. She walked through the house with us as we described what needed to be cleaned and how important it was that it was cleaned due to our medical conditions. We provided free & clear cleaning supplies. Samantha initially quoted us $800. We replied that we got a quote from Angi's for approximately $450. Samantha assured us that she knows what she's doing and would got the job done right. She lowered her quote to $650 if we agreed to pay in cash. We accepted her lower quote of $650 and planned for the cleaning to be done by Samantha and one of her assistants the next morning (May 3). When she arrived, they got to work in the finished basement. We had another professional also visiting to install a water filtration system in the basement. I observed some cleaning. They mopped the floors. I stayed in my car outside the house so that I wouldn’t be in their way. At the end of their job, they had mopped the main floor and called me over to take a look, advising that I shouldn’t walk through the house because it was just mopped. We stood in the sun room adjacent to the garage. I tested the ceiling fan and found that it was very dusty on top. Samantha then cleaned the top of the fan and took my cash payment of $650. We were staying at a nearby hotel while work was being done at the house. Our movers unloaded our truck the next day (May 4) and we checked out of the hotel on May 6. We were expecting to be able to unpack our belongings and move them right in, but there was still so much sawdust inside the bathroom and kitchen cabinets, on the exterior of appliances, and everywhere else. We vacuumed up a lot of sawdust from the floors. We took some pictures of some of the dirty areas we’ve had to clean up ourselves that we had paid Selena Cleaning Services to clean.

Cleaning was very thorough and professional. She wasn't bothered by my dog checking in every once in a while. The bathroom looks very clean.

Thorough and detailed cleaning. Very friendly and professional!

It went great! Samantha was prompt and thorough, exceeded my expectations.

Samantha did a fantastic job cleaning my parents’ house! She was punctual, professional, and detail oriented. I really appreciated how respectful and kind she was to my parents. Their home has not looked this clean in years!

Selena and her husband were early worked worked worked hard and the house smells so good and everything is shining.they both were so nice so work with and her husband is in construction and can fix anything. That is an added plus! I would hire them again and again. Had everything they need with them and were just a delight to have in my home.thank you selena❤❤

Selena was wonderful - above & beyond Thank you very much.

The house cleaning went really well. The cleaners were exceptional and very professional. Great job done. Would highly recommend. Thanks again.

They did a great job with cleaning our apartment. Very efficient. Thorough cleaning done in a short amount of time. Our apartment smells and looks so fresh.

It went well.

Wonderfully! On time, professional, experienced cleaning! Couldn’t be happier!

Selena was wonderful! She was quick and efficient. My house has never smelt so good and my floors are glowing! Highly recommend to anyone who has any house cleaning needs.

Sam and her team at Selena Cleaning Service have been so helpful and easy to work with. They are kind, responsive, professional, and thorough. The house looks and feels so fresh and clean after they are here.

Samantha and her husband did an excellent cleaning job, I would rate them as a five star service. They were very professional, polite and friendly. They were also on time and completed the job in record time. I highly recommend them to clean your space. The price was reasonable for the work done as well. Thank you Samantha, I will be needing you again for future cleanings!

We were extremely disappointed by the “deep clean” service that this company provided for the move in to our new home. We expressly discussed the sort of items that would be cleaned for $350 (inside and outside of cabinets and drawers, baseboards, the fridge, cobwebs on the ceiling, etc.), only to return to find that less than two hour’s worth of work was performed and things as basic as the kitchen sink and bathtubs were untouched, nevermind the items that brought this into the deep clean price point. We did not attempt to get our money back but did express our disappointment directly to the company, only to be met with defensiveness. In short, we feel like we were taken advantage of for agreeing to pay in advance. I truly do not enjoy leaving negative reviews, particular for a small business, but, given the limited number of reviews that are available for this company and the fact that they are all 5 stars, I felt it necessary to share our experience so that others can make a better informed choice.

Professional friendly fast very good

Excellent..great job. Would definitely recommend.

Selena Cleaning arrived on time and went through the house dusting, washing floors and general cleaning. As a senior, I appreciate the work and friendliness of this company.

They did a good job cleaning very promp with getting back in touch with you and answering your questions I was able to get someone to come out the next day after I called. Nice and friendly people.

Selena cleaning services are amazing did an amazing job nice and friendly person.