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Five Star General Masonry

Foundation Repair, Masonry, Stucco,

About us

Family owned and operated with 30+ years of experience. There is no job too small! Military / Senior discounts.

Business highlights

17 years of trusted experience

Services we offer

Basement waterproofing, stucco repair, chimney repair, foundation repair, cement veneers, mailboxes, concrete aprons, pressure washing

Amenities

Free Estimates
Yes

Photos of past projects

Reviews

4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.6
responsiveness
4.9
punctuality
4.8
Showing 1-17 of 17 reviews

Nat F.
10/2020
5.0
foundation repair
  + -1 more
Repairs appear excellent. Done quickly and at a very fair price compared to other contractors. Friendly and helpful!
Description of Work: repair broken foundation cinderblock, shore up undermined cement porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Barry Y.
10/2020
1.0
masonry, foundation repair
  + 0 more
Contractor looked at the job and said he was too busy
Description of Work: Repair of garage foundation

Rating CategoryRating out of 5
responsiveness
4.0


Anne N.
09/2020
5.0
basement waterproofing, foundation repair
  + 0 more
We are totally satisfied. Mark answered every call right away, made arrangements to visit immediately, and arrived for both visits (the first for the quote and the second for the work) right on time. He explained in detail exactly what he would do, and did it for the price he quoted. The work looks great and we're very relieved to have had it fixed so expertly and quickly.
Description of Work: Collapsed brick facing on 1870s stone foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Michael O.
09/2020
5.0
foundation repair
  + -1 more
Mark and his sons were very professional and very easy to work with...was a lot of work...very nicely done...glad to have met them and for a job well done...thanks to all
Description of Work: Cellar walls resurfaced and corner repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy H.
07/2020
5.0
foundation repair
  + -1 more
Mark and his son arrived when promised and started work right away. They were here a little over three hours and were efficient and professional. They cleaned up everything. I would hire them again in a minute!
Description of Work: Repointing some stones on lower side of porch, applied concrete between steps and foundation and cement apron and foundation, repaired cracks inside and outside of foundation..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ann B.
06/2020
5.0
foundation repair
  + -1 more
Mark came promptly and gave an initial estimate. Before starting we found more issues than originally seen (after moving items away from basement walls). Added to the project was demolition and repairing of one side of garage foundation which was crumbling. He kept me updated on cost throughout the project. He showed me problem areas as they were found and explained what needed to be done. He told me if I find any additional problems while repainting the basement walls to let him know and he will fix them. Mark and his son were respectful of me and my property. I am very satisfied with the work and amount charged
Description of Work: Holes and cracks in the foundation walls in the basement plus repair and rebuild of foundation blocks exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Darrell W.
06/2020
5.0
masonry
  + -1 more
Mark was an absolute pleasure to work with. Called me back in a very short time when I inquired about the work needed. Was right on scheduled time for the quote, and I found the quote to be very reasonable and fair. Mark displays honesty and integrity and his work is second to none. I will hire him when needed again and would not hesitate to pass his name to others in need. Honest, fair, and very high integrity, are traits we need more of today. Also to keep me in the time frame that he suggested to me, he and his son came to my residence on Sunday and completed the job while I was at church. The highest praise to them for a job well done.
Description of Work: Masonry to house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon P.
05/2020
1.0
masonry, foundation repair
  + 0 more
I contacted Mark last week and told him the work I needed done. He was very responsive to my request for contact. He told me if I removed the carpet off the porch he would stop by over the weekend and give me an estimate. I spent all day Saturday removing the carport as he asked and then gave him a call. He told me he was at camp and would get back to me at the beginning of the week. It’s the weekend again and I was sent to voicemail 3 times this week and also sent an email with no response. Will have to look for another mason this week to come quote and do the work. Very disappointed.
Description of Work: Foundation repair as well as brick on front porch repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Five Star General Masonry
Customer had contacted me about work. I always return calls in a prompt manner. Customer stated I did not respond to three follow up calls. Due to the fact that I had no cellular service in the area I was working, I never received any voicemail or messages from the customer. No appointment was ever made to quote the job in question. Absolutely no work was preformed. Review does not represent quality of work or skills.

Currisa T.
04/2020
5.0
foundation repair
  + -1 more
Mark can out to my house and gave me his honest opinion. He told me what I should do during my free quote which was something I could do myself.
Description of Work: Honest and responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug S.
09/2019
5.0
masonry, foundation repair
  + 0 more
It went extremely well, Mark was an absolute pleasure to work with. Called me back in a very short time when I inquired about the work needed. Was right on scheduled time for the quote, and I found the quote to be very reasonable and fair. Mark displays honesty and integrity and his work is second to none. I will hire him when needed again and would not hesitate to pass his name to others in need. Honest, fair, and very high integrity, are traits we need more of today. Also to keep me in the time frame that he suggested to me, he and his son came to my residence on Sunday and completed the job while I was at church. The highest praise to them for a job well done.
Description of Work: Some concrete applied around the foundation of my home, where the cement slab patio had settled leaving a gap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Mary J.
08/2019
5.0
foundation repair
  + -1 more
Very well. I watched the entire process.
Description of Work: Repair foundation leak started by window frame and extending downwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don G.
07/2019
4.0
foundation repair
  + -1 more
Service was good. Very professional. They were reasonable with the price.
Description of Work: They did my front steps and double parged it and some of the foundation was parged as well. Filled a couple of cracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David S.
07/2019
5.0
foundation repair
  + -1 more
Very pleasant. He knew what he was doing. Job was excellent. Done in a time manner. Recommend him to other people. He was very good with people.
Description of Work: He repaired and rebuilt a foundation and he also repaired a set of stairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott H.
07/2019
5.0
masonry, foundation repair
  + 0 more
Mark called in a timely fashion, showed up for an estimate quickly, started and completed the job when he said he would and stayed within the estimated price. He explained what had to be done in detail. I would hire him again in a heartbeat.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joachim W.
01/2014
5.0
stucco
  + -1 more
Mario did a great job. Very skillful in his craft and and excellent in all areas of customer interaction. He was very punctual in meeting appointments, and was willing to discuss the project details and offer informed opinions on repair options and associated costs. The quality of work was also excellent. I recommend Mario to others
Description of Work: Repaired stucco

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J.
11/2011
5.0
stucco
  + -1 more
Very high quality of workmanship on repair of old-fashioned stucco, that is, replacement of plywood, a cement coat, a stucco coat, and finally a coat of "elastic" paint to help prevent future cracking.
Description of Work: They were a subcontractor, who provided Stucco repair services to my house for my prime contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth O.
01/2011
1.0
masonry, basement waterproofing
  + 0 more
Work commenced, on day 1 contractor discussed some additional work that was uncovered when we had removed clutter from basement wall and informed my husband of an increase in his estimate. Husband agreed, and prep work began. Day 2: Contractor explained additional work to me and discussed with me a price that was more than the price he'd told my husband the day before. I had a disagreement with the contractor because my husband and I believe we were told two different increase amounts for the same additional work, in separate discussions with him. Contractor wanted to increase the original $1000 estimate to a total of $2000. for the job. Doubling the estimate. We settled up for $600. for an incomplete job.
Description of Work: Estimate for $1000. was given to us for scraping and painting a 26x30 cement block basement with waterseal paint, with the understanding price my increase once walls were clear of obstructions. Prep completed: scraping any loose paint or effluresence with the edge of a mason's trowel. Removal of Great Stuff foam product we had sprayed into some of the cracks years ago. Masonry completed: areas repaired around 3 basement windows repair of area around old furnace pipe in wall, began work on wall that was "spalling" with a scratch coat for paint to adhere to.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

$600

    Contact information

    365 Saratoga Rd, Schenectady, NY 12302


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Foundation Repair,
    Masonry,
    Stucco,
    Basement Waterproofing,
    Interior Painting,
    Structural Engineering,
    Chimney Repair,
    Chimney Caps

    FAQ

    Five Star General Masonry is currently rated 4.6 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Yes, Five Star General Masonry offers free project estimates.
    No, Five Star General Masonry does not offer eco-friendly accreditations.
    No, Five Star General Masonry does not offer a senior discount.
    No, Five Star General Masonry does not offer emergency services.
    No, Five Star General Masonry does not offer warranties.
    Five Star General Masonry offers the following services: Basement waterproofing, stucco repair, chimney repair, foundation repair, cement veneers, mailboxes, concrete aprons, pressure washing

    Contact information

    365 Saratoga Rd, Schenectady, NY 12302


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM