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Fiber Clean Associates Inc

Carpet Cleaning, Upholstery Cleaning

About us

Cleaning the carpet or furniture is a time-consuming task. Don't spend countless hours trying to get every stain out. Depend on Fiber Clean Associates Inc. to take care of the cleaning for you. Fiber Clean Associates Inc. has been providing superior cleaning services to the Capital District since 1973. We offer exceptional customer service, and take pride in helping our customers. Our company owner is available for any questions or concerns you may have, and we support our excellent reputation for providing the proper solutions to your carpet and drape cleaning needs. Additional email: info@fibercleanassociates.com.

Business highlights

52 years of trusted experience

Services we offer

Carpet, Upholstery, Drapery, & Leather Furniture Cleaning.

Services we don't offer

Fire & Water Restoration. Carpet, Furniture, Drapery, & Mattress Dyeing & Repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.78 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Showing 1-8 of 8 reviews

Lawrence P.
11/2014
5.0
carpet cleaners
  + -1 more
Perfectly. We have been having Daryl clean our carpets every year for the past 5 years.
Description of Work: Cleaned carpets, pretreated to remove stains, and wet cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Gary C.
11/2014
5.0
carpet cleaners
  + -1 more
Daryl did an excellent job, as he always does. He is professional, knowledgeable, punctual, quick, and thorough. He is polite and personable, as well. We have always been very happy with the results. We have also been very pleased when we used their cleaning services for area and braided rugs at their Schenectady location. Darlene is very good with reminder calls and scheduling so that we remember the annual cleaning. She is very pleasant to deal with over the phone and in person.
Description of Work: Annual carpet cleaning of family room carpet, approximately 15' x 24'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

frank D.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned then wrapped an area rug for temporary storage. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jacqueline F.
12/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They do a very good job in a pleasant manner. I have recommended them to friends.
Description of Work: They have cleaned my asian rugs and also wall to wall carpeting which needed treating for animal odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon M.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I called on a wednesday and the owner gave me a estimated quote and said the technician would make the final quote. To my amazement I could have the work done on saturday which I was thrilled. I was totaly happy with the rug cleaning and odor elimination from a sick cat. our couch looked brand new. When the technician arrived he did all the measurements for the estimate explained exactly what he was going to do. Asked if we had any special concerns and answered all our questions. His work was efficient the job went as planed. I would recommend this company to anyone who needs carpets or furniture cleaned.
Description of Work: I was completely thrilled with the job that was done my carpets looked great, the odor we had from a sick cat was eliminated.t. Our couch looked brand new again after cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

ANNETTE M.
11/2006
4.0
carpet cleaners
  + -1 more
I choose Fiber Clean because their salesperson Darlene has called my home two times a year for the past 5 years to ask if we needed carpets cleaned. I decided her persistence deserved the sale. Daryl arrived at 10:15 am Monday, 11/13/06. I was told between 10 am and 1 pm. It took about 10 minutes for Daryl to complete paperwork before getting started. His appearance was neat and professional. I had all of the furniture removed from the room except the TV and 2 couches. Darly got started and was here maybe 1 hour. Upon completion Daryl was moving his equipment outside and returned with "dog poo" on the bottom of his boot. He was quite upset because it messed up the clean carpet. I assisted him in replugging in his equipment to reclean the small area. Overall my carpets appear clean and the spot in the small area came out. My friends and family got a laugh out of the dog poo story.
Description of Work: Work was done. 2 year old Berber carpet cleaned 12x18 and spot clean area 2x2. Would hire again but would price shop more first. Price included stain guard for room 12x18. Price also included tax and a retainer of $10. The retainer guarantees the same price within the year and after 1 year the new price less 20%. That charge was added into my bill. I might have declined if I was asked if I wanted it. Carpet was cleaned on 11/13/06.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$109.8

Response from Fiber Clean Associates Inc
WE READ THE E-MAIL REPORT FOR THE MEMBER. THAT TEN DOLLAR DEPOSIT WAS ORIGINALLY GIVEN TO US IN 1996, IT WAS ROLLED OVER IN 1998 WHEN WE AGAIN DID WORK FOR HER. IT WAS THAT DEPOSIT WHICH ALLOWED THE 20% DISCOUNT IN 1998 AND THIS TIME AS WELL. SINCE THE DEPOSIT IS FULLY REFUNDABLE AT ANY TIME (IN WRITING), WE JUST ASSUME THE CUSTOMER WISHES TO LET IT RIDE FOR NEXT TIME. THAT IS WHY DARLINE KEEPS CALLING BACK YEARLY UNTIL THE CUSTOMER SETS A NEW APPOINTMENT, OR SAYS "RETURN MY DEPOSIT", WHICH IS DONE CHEERFULLY. TODAY WE ATTEMPTED TO REACH THE CUSTOMER, BUT HAD TO LEAVE A VOICE MESSAGE ASKING IF SHE WOULD LIKE TO HAVE THAT DEPOSIT RETURNED. WE WERE IN NO WAY TRYING TO BE DEVIOUS. WE HOPE THIS WILL CLEAR THE AIR AND THAT THE CUSTOMER WAS HAPPY WITH OUR COMPANY. WE DO TRY TO ACHIEVE ALL "A"S. THANK YOU

Heavy T.
08/2006
5.0
upholstery cleaning
  + -1 more
I THOUGHT THEY WERE GREAT, THEY WERE VERY THOROUGH. I THOUGHT THEIR PRICE WAS A LITTLE HIGH AND IT COULD BE BETTER. THEY WERE ON TIME, THEY SCHEDULED A TIME TO COME AND THEY WERE HERE.
Description of Work: THEY DID UPHOLSTERY CLEANING ON A SECTIONAL COUCH, TWO LOVE SEATS AND A RECLINER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
4.0
carpet cleaners
  + -1 more
THE PERSON WHO COMES IS VERY NICE AND HE DOES A VERY GOOD JOB. IT LOOKS GOOD AND I'VE HAD OTHERS IN THE PAST. HE'S VERY FUNCTIONAL AND SEEMS TO DO A VERY GOOD JOB. I FEEL THE PRICE IS IN THE SAME BALLPARK AS EVERYONE ELSE'S.
Description of Work: THEY DID RUG CLEANING IN THREE ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

    Contact information

    769 State St, Schenectady, NY 12307

    http://www.fibercleanassociates.com

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Fiber Clean Associates Inc is currently rated 4.7 overall out of 5.

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    Fiber Clean Associates Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fiber Clean Associates Inc offers free project estimates.
    No, Fiber Clean Associates Inc does not offer eco-friendly accreditations.
    No, Fiber Clean Associates Inc does not offer a senior discount.
    No, Fiber Clean Associates Inc does not offer emergency services.
    Yes, Fiber Clean Associates Inc offers warranties.
    Fiber Clean Associates Inc offers the following services: Carpet, Upholstery, Drapery, & Leather Furniture Cleaning.
    Fire & Water Restoration. Carpet, Furniture, Drapery, & Mattress Dyeing & Repair.

    Contact information

    769 State St, Schenectady, NY 12307

    http://www.fibercleanassociates.com

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM