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Creative Stone Work By Stone Wall Masonry Inc

Masonry, Concrete Pouring and Repair, Pavers and Hardscaping,

About us

5 employees. Occasionally uses subs. Cost is determined by the job. No travel charges. No service charges. Extra charge for after hours service .

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Masonry Work, Tile, Chimneys, Fireplaces, Interior Stone Work, Culture Stone, Retaining Walls, Patios, Pavers, Concrete, Waterfall, Fountain & Pond Designs, Landscaping & Design, Foundation Repair & Restoration, Window Replacement. Headstones repair.

Services we don't offer

Siding, Roofing, Framing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.571 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
6%
3
6%
2
8%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 51-71 of 71 reviews

Sondra S.
11/2015
5.0
masonry
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Marion B.
10/2015
3.0
landscaping, masonry
  + 0 more
unknown
Description of Work: They removed old patio pavers and made new foundation crushed stones squared off patio area and installed new pavers. Work was satisfactory. Patio looks great. There was lack of communication between partners. And there could be improvement in the professionalism. I was not happy with the workers leaving cigarette butts in yard. I am not a smoker and find it offensive. |

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$2,700

Laurence G.
10/2015
1.0
masonry
  + -1 more
unknown
Description of Work: I called to set up having them estimate the job. Left message on answering machine. Never received a call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sargent C.
08/2015
5.0
masonry
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DON F.
06/2014
5.0
masonry
  + -1 more
unknown
Description of Work: tore out old walkway and built a new one.. Approx 15' x 3'.. Did a great time and did it faster then expected..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

anthony S.
06/2014
5.0
drain cleaning, insulation, masonry
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Melissa D.
06/2014
4.0
drain cleaning, insulation, masonry
  + 1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail F.
11/2013
5.0
masonry
  + -1 more
unknown
Description of Work: This was the highest of 3 estimates. The work to be provided was the most extensive, yet greater than I feel is needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darryl S.
05/2013
5.0
concrete repair
  + -1 more
unknown
Description of Work: I contacted Rik from Creative and he responded to me that same day to set up an appointment. The next day he was at my home right at the schedule time. I told Rik that I wanted the existing walkway in front of my home to be replaced and also the installation of a walkway to my back yard. Rik was very personable and knowledgeable, he took all the measurements and said he would get back to me with a quote. Rik got back to me the very same day and I hired him. He started my job a few days later and was complete within a week. I also want to say he's crew worked very hard and also they were very polite and I could joke around with them. Very nice bunch of guys. I would like to say that I'm very very pleased with the work they preformed it came out beautiful, I can't say enough good things. I plan on hiring Rik again for another job I want done in the fall.
Rating CategoryRating out of 5
Yes, I recommend this pro

Calvin V.
05/2013
2.0
foundation repair, masonry
  + 0 more
See above.
Description of Work: Following storm damage in may 2012; The church had several mason estimates 2 responded quickly, the 3rd Rick Morelli of Creative Stone Wall & Masonry did not respond to the many calls over a 2 week period. Finally he answered his business phone after many rings. He came and did an estimate after he was selected to do foundation repairs to the Lake George Methodist Church on 78 Montcalm St., Lake George,NY 12845 based on his sterling reviews from Angies List, even though his quote was the highest (3 times the average for that repair) and was difficult to reach. Rick knew that the church didn't have a big congregation and no one to dispute his recommendations for the repairs as most are elderly and none with masonry experience or knowledge. He is a very charming individual that boasts about his reviews/awards from your company. He was very impatient as we had to postpone the repairs as both my wife and I were both hospitalized during the next 2 months following the storm damage. While we were recuperating he kept calling and pressed to get the job started before the Insurance Co. had finished the appraisal/review/approval process. The day of the start of the repairs he refused to start/wait for the Insurance check , leaving the church to pay him out of insufficient funds to cover the cost. My wife and I ended up paying him out of our savings and had to be reimbursed by the church following receipt of the Insurance. The day he and his crew poured cement, he was left unattended for a period of time and when we had returned he told us the cement truck had just left and that they had poured and covered (with earth) 1 cubic ton of cement. We found out after that he had lied about that as the retired next door neighbor observed them that entire time testifing there was no truck and that they had poured the cement from a mix in a wheel barrow. Less than a year later we are having issues with some cave-in around that repair. We have not contacted him to come back and evaluate/correct the problem(s) as we are sure he will either deny those problems are related and or require more money. He saw an opportunity to take advantage of an old church that has a small congregation with limited funds as well as the fact neither my wife or I were in any condition to make decisions nor oversee the work. He was done in less than 2 days and now in my opinion was less than what he could have done for what he charged. Shame on him. I would strongly advise that if you hire him do so with caution, make sure everything agreed upon is in writing with his signature and make sure he/his crew are not left unattended.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$8,600

Response from Creative Stone Work By Stone Wall Masonry Inc
With all due respect I'm very sorry you feel that way. I don't feel I did anything wrong, you have me the job and I did call you back after a lengthy amount of time went by to see if you had heard from insurance company and was told you had both been sick. Finally ,you said you had the go ahead to start the job. There did not seem to be any problem. On the contract it stated half down when job is started balance upon completion I don't feel I should have had to make anther trip to lake George to get paid. As far as your neighbor is concerned I have a cancelled check and a receipt from Cranesville Concrete Co. Out of Glens Falls That they were there delivering concrete, if you would like to see them. I'm sorry you felt you could not call me and try and resolve this problem. I had no idea there was a problem because when I was finished with that job you wanted a quote on other work.

Julia H.
06/2011
5.0
foundation repair, hardscaping
  + 0 more
They did a good job, they had a nice crew. They cleaned up well and did it in a reasonable time. Their pricing, though, is a little high.
Description of Work: They resurfaced our garage floor and resealed the foundation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Bill C.
06/2011
5.0
concrete repair, decks, masonry
  + 1 more
Excellent, quick response with an estimate, work was started and completed within estimated timeline. No down payment, paid upon work completion.
Description of Work: Replaced porch deck, stairs and capped porch walls with cement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Vida C.
05/2011
4.0
masonry
  + -1 more
Very responsive and pleasant to deal with, showed up as scheduled and completed all the work. A bit pricey for what was done. Have to see if the work holds up over the next few months.
Description of Work: Repaired concrete around front of house, resurfaced.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Christopher R.
05/2011
5.0
chimney repair, concrete repair, decks, hardscaping, masonry, mulch, patios, pavers, gravel
  + 6 more
Rick and his group of guys were great. They were friendly, hardworking, and professional. I gave this job to them after Rick went out of his way to get me an estimate quickly when I was in the process of purchasing the house. That transferred right into the job as he went out of the way to make sure I was happy with the work being done. He brought along some great ideas and his crew did the job the right way and despite all the work done kept the place pretty neat. I share a driveway with the neighbors and they were even courteous and respectful of that. I can't thank these guys enough for the work they put in and I will definitely go to them for any future work that needs done or I want to have done.
Description of Work: Chimney was leaning towards the house, was taken down to just above the roof line and rebuilt. Re-pointed several spots all along the house, repaired, reinforced and poured new concrete porches in the front and back of the house. Built a stone wall on front porch, installed paver walkway and paver patio. Brought in top soil and graded after work finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory Z.
07/2010
5.0
concrete repair, masonry
  + 0 more
Extremely well. Our front steps were part of the original construction of our house 91 years ago. They had weathered badly and cracked and were a hazard. We got three estimates and liked Stonewall's not only the lowest but also boasting a well organized team. They arrived on July 21 at 7:30 am and went right to work. Rik Morelli and I discussed the project so we were on the same page as we made some changes between the initial meeting and July 21. I was amazed at the speed and accuracy of the team. The job was done on the 22 at 1pm. Not bad. We are very pleased.
Description of Work: Removed concrete steps from the front of our house and adjacent broken concrete slabs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Ann B.
06/2010
5.0
chimney repair, concrete repair, foundation repair, masonry
  + 2 more
The boss came quickly to make estimate. Was patient and offered alternatives. We delayed the job due to a trip, but when called on our return they scheduled promptly. They came when scheduled. He supervised everything very closely. They wanted to work to finish the surface when we thought it was too wet...they came out and apologized and said they thought it was dryer. They came the following day and did the finishing. One little spot didn't hold...they came out in one day and fixed it fine. Work was done very carefully. Everything was explained.
Description of Work: Pressure washed the outside of a chimney and the chimney foundation, removing moss. Repaired broken pieces of the foundation and loose bricks and finished the foundation in concrete substitute. Remortored chimney as needed. Put flashing above chimney to prevent water from splashing chimney. Inside, cleaned and coated bricks on chimney to prevent white powder from forming. Vacuumed and left the room as clean as it started. Also repaired front steps by reconcreting corners of one step, as requested.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Erik A.
05/2010
5.0
foundation repair, masonry
  + 0 more
I called Rick and he was at my house in a day or two for an estimate. He proposed chipping away the loose block on both sides of the garage door and filling with a patch as well as fixing the cracks. He gave me an estimate of $350 which was in line with what I wanted and better than a few others I had gotten. I called Rick on monday and asked when he could do the job and he sent one of his masons on friday. He arrived bright and early and set to work right away fixing everything that was agreed on for the estimate I was given. He was done before lunch and the work looks great.
Description of Work: I had some water damage to the top layer of block in my foundation that borders my garage due to my house not having gutters for 50 years. The block was chipping away and there were also several cracks that needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

william M.
10/2009
5.0
chimney repair, masonry
  + 0 more
They were very prompt, they appeared to know what they were doing, and they did a good job. I was trying to find someone who could do this work and he was someone responded quickly, was knowledgeable in what he had to do, and he had some good workmen with him to do the job.
Description of Work: Stone Wall Masonry put in new steps for me and repaired my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bernice W.
12/2008
5.0
concrete repair
  + -1 more
I had to get an engineer to redesign the wall. I spoke with 4 companies and they were the only ones that would talk with the engineer. They are excellent and I have no problems with them at all.
Description of Work: I had a concrete wall that fell and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Laurie C.
09/2008
5.0
concrete repair, masonry
  + 0 more
Rik was very responsive and willing to answer any questions. They showed up on time and completed the work within one day. The walkway looks great and is very solid.
Description of Work: Exterior foundation was repaired in several spots and sealed. A paver walkway was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Max M.
07/2008
5.0
concrete repair
  + -1 more
My garage floor was in bad shape - cracked, spalled, and improperly sloped. Other contractors that I spoke with suggested breaking up the floor, removing it, and re-pouring a new floor. Stone wall was the only contractor that mentioned a new product - Mascrete, that is meant to be applied in a thin layer over existing concrete. It is used by DOT for resurfacing bridges & parking lots. I checked it out on the web and it seems to be legitimate. I was impressed that this contractor suggested that my old floor was still a solid foundation, and that all it needed was a new surface, and a change in the slope. I hired him, and was satisfied from start to finish. The work was done when promised, and without vacations or delays. The quality of the workmanship is excellent. The price was exactly the same as the estimate. The workmen were very pleasant and accommodating to my requests and questions. Mr. Morelli promised that if any problems arose, he would come back and fix them. I cannot think of anything negative to say about them. I have already decided that I would use them again for a different job.
Description of Work: My garage floor was cleaned, de-greased and acid washed over a period of two days. Then a layer of Mascrete (a cement-latex mixture) was applied over the entire garage floor. The slope of the floor was changed so that the water would drain properly out of the garage instead of towards the walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500
    • 1
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    • 3(current)

Contact information

882 OBrien Avenue, Schenectady, NY 12303


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Concrete Pouring and Repair,
Pavers and Hardscaping,
Foundation Repair,
Patios,
Chimney Repair,
Decks and Porches,
Stone and Gravel,
Drain Cleaning,
Landscaping,
Insulation,
Roof Cleaning

FAQ

Creative Stone Work By Stone Wall Masonry Inc is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Creative Stone Work By Stone Wall Masonry Inc accepts the following forms of payment: Check
Yes, Creative Stone Work By Stone Wall Masonry Inc offers free project estimates.
No, Creative Stone Work By Stone Wall Masonry Inc does not offer eco-friendly accreditations.
No, Creative Stone Work By Stone Wall Masonry Inc does not offer a senior discount.
Yes, Creative Stone Work By Stone Wall Masonry Inc offers emergency services.
Yes, Creative Stone Work By Stone Wall Masonry Inc offers warranties.
Creative Stone Work By Stone Wall Masonry Inc offers the following services: Masonry Work, Tile, Chimneys, Fireplaces, Interior Stone Work, Culture Stone, Retaining Walls, Patios, Pavers, Concrete, Waterfall, Fountain & Pond Designs, Landscaping & Design, Foundation Repair & Restoration, Window Replacement. Headstones repair.
Siding, Roofing, Framing

Contact information

882 OBrien Avenue, Schenectady, NY 12303


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM