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Cousins Construction

Roofing, Gutters, Chimney Repair,

About us

Family Owned and Operated 3rd Generation Roofers. Specializing in all types of roofing from Architectural shingles With the GAF Golden Pledge System warranty, the industries safest warranty, to custom copper and slate. We are GAF Master Elite roofers , Owens Corning Preferred, And the areas only GAF certified Slate Crafters Call Today 518-ROOFING

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Roofing. Siding. Gutters. Windows & Doors. Skylights.

Services we don't offer

Chimney inspections & sweeping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 401-425 of 431 reviews

Marcia H.
12/2014
4.0
siding, replacement windows, doors, gutter repair, roofing, skylights
  + 4 more
.
Description of Work: Replaced most of my roof, added zinc strips to new roof to prevent moss, replaced two skylights, removed old gutters. Their estimator showed up as scheduled but I had a hard time getting them to answer a couple of questions about the proposed contract. Finally got that straight, including getting the $200 credit promised in the Angie's coupon. Their work was great but strangely they just descended on me on a Monday with no warning, somehow failing to let me know they were coming! Fortunately I could adjust to get them started and reassure myself that the crew would follow the contract, before I had to leave for much of the day. They were extremely conscientious about clean up. Not sure how their price compared because the other contractor I asked for a price never gave me one. I trusted their price because of good ratings on Angie's list and by looking up what a roofing job about 15 years ago had cost me.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,800

jose L.
10/2014
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: New roof......new gutters......they were awesome would highly recommend them...fantastic job.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Philip S.
10/2014
5.0
decks, roofing
  + 0 more
unknown
Description of Work: COUSINS CONSTRUCTION replace the roof and a lot of the decking on the main part of my house. They had the best price and I was so very happy with the quality of work I had the come back the following year to do the garage and another small roof on anther part of the house. I have had no problems since they did the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Kathy B.
10/2014
5.0
decks, roofing, roof cleaning
  + 1 more
unknown
Description of Work: they ( all 13 workers ) arrived on time 7:30 am and started right away , even the job supervisor was up there , there were 2 ground people whose entire job was to keep my property , walkways , deck, flowergardens , shurbs clean , they did not take any coffee breaks stopped for about 40 minutes for lunch at 12:30 then back up on the roof , they acted like a well oiled machine every one knew what the had to do & did it . Their degree of professionalism and attention to detail was Spot on |they were friendly but never took their mind or attention off the task at hand , they finished as they said by 7 pm , as the job wined down a number of them came down an aided the 2 ground people but still at least 7 up there doing the roofing , the cleanup was excellent , the roof looks great and they gave me a 5% discount for telling them I used Angies list to find them , U should also know there was no money given to them till they showed up to work and then half once the job was done & I WAS HAPPY with the job they took the other half minus my $ discount ( $ 592 ) . Their bid was competive , and the fact they could get the job done in 1 day was amazing , other smaller groups were any where 3 to 7 days . Again watching the way they worked , taking rotaing 5 minute water breaks and not stopping till lunch was trully amazing , I only wish i had more work for them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Stephanie B.
09/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jeff F.
09/2014
5.0
awnings, gutter repair, roofing
  + 1 more
.
Description of Work: Flat roof and gutters. There was an issue with reinstalling our awnings. However Jason was very responsive and did more than I expected to resolve the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Linda M P.
09/2014
5.0
gutter repair, roofing
  + 0 more
.
Description of Work: Roof on house and shed - gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

robert M.
09/2014
5.0
decks, roofing
  + 0 more
unknown
Description of Work: Repaired flashing and shingles that were allowing water to leek into the all season room (back porch). The work crew was professional and performed excellent work. They seemed very knowledgeable and were very thorough in their approach. They removed all materials and the clean up was as though they were never there. I can't say enough about the crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$900

Victor P.
08/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Cousins replaced the roof of my house. The job took a day and one half. They were very professional. I was impressed with their extensive experience and the fact that it is a family business. One of the cousins supervised the job while another took care of the estimates. Very pleased with the experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Debra W.
08/2014
5.0
roofing
  + -1 more
unknown
Description of Work: New roof due to hail damage... They did a great job! The roof looks great...did everything they said they were going to do... The cleanup was great and they were very professional and careful of our property and belonging around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

john W.
05/2014
5.0
roofing, roof snow removal
  + 0 more
unknown
Description of Work: Went very well. Completed everything as promised.striped original roof shingles and replaced new shingles in one day early December . Removed debris and cleaned up.also replaced flashing and installed air circulation at peak. Then in may applied two coats of special paint on metal roof at other end of house. Came back to finish touch ups. Also painted trim on house that was very high and difficult to get to. They also double checked the shingle roof done in December from inside Attic.professional and easy to talk to. Excellent performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Jeffrey D.
05/2014
5.0
roofing
  + -1 more
It went very well.
Description of Work: The guys did a great job replacing a slate and checking the roof over. They were fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kelly M.
05/2014
5.0
siding
  + -1 more
They had a quick response.
Description of Work: Cousins Construction gave us an estimate to fix a fascia and replace the window.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rebekah K.
04/2014
4.0
roofing, roof snow removal
  + 0 more
unknown
Description of Work: Replaced a flat rubber roof, removed a chimney that was no longer needed, repaired and replaced some aluminum siding. They did a great job, the only issue was that it took a while to get them there to do it, presumably because they're so busy due to their good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,000

peter S.
04/2014
5.0
roofing
  + -1 more
quick,clean and efficient
Description of Work: new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

valerie M.
03/2014
5.0
roofing
  + -1 more
great
Description of Work: After putting our roof on in June 2012. Which was great e had some ice build up and since we were customres they came right over and got it off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Phyllis Y.
03/2014
5.0
roofing, chimney repair
  + 0 more
Everything went fine.
Description of Work: Repaired slate roof, chimney and snow slides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Virginia P.
01/2014
5.0
decks
  + -1 more
.
Description of Work: Provided and installed diverter bar on my porch roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bradley Y.
11/2013
5.0
roofing
  + -1 more
unknown
Description of Work: Pre-winter roof inspection, remedied small issues. No pushy sales attempt, in fact said roof good for couple of years. I called them back for estimate. Couldn't be more impressed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda W.
10/2013
5.0
roofing, roof cleaning
  + 0 more
He seemed knowledgeable.
Description of Work: I had a Big Deal purchase from Cousins Construction and they did come. He went up on the roof and looked at it. There wasn't a lot that was missing aside from a couple of shingles and he said that we were okay for another 3-4 years probably then we have to replace the roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Barbara M.
09/2013
1.0
roofing
  + -1 more
unknown
Description of Work: The company called me that they were in the area and could come right away to do the roof winterizing. They came and were just about to start with a pelting rain began. After the rain they told me they would not do the job, that the whole roof needed to be replaced. They refused to do the one part of the roof that was causing a problem, so I will need to get out on the roof again to do the necessary sealing (I am 73 and had pneumonia last winter, so was hoping to avoid doing this). They gave me a bid, ignoring the fact that the garage roof was fairly new and did not need replacing. The bid was high, and when I asked for a bid on just the troublesome area, that was way too high. I also asked for a rebid not including the garage and did not get that. So far, the only good thing they did was notify you that I should get a refund. I will probably not use the Angie's List special deal option again, because if it goes wrong, getting a refund is just too much trouble. It took over a week to get this far, I had to fill out this form and look up the coupon code and you still take another 7-10 days.
Rating CategoryRating out of 5

Response from Cousins Construction
I am very surprised to see this negative review. I went to the house to do the Winterization package that was purchased from angies list the next day after it was purchased. When I arrived to the house I was greeted by a nice older lady and informed of numerous issues that were occurring with the roof. This service includes MINOR repairs and Preventive maintenance such as sealing penetrations and nailing down nail pops, etc. This is all clearly stated in the voucher and on the Angies List website. After climbing on the roof we quickly realized that what was needed was well outside the guidelines of the Deal. The roof was a minimum of 10yrs past its life span. There were 4 layers of shingle, trees growing from the valleys, missing shingles, loose flashings, and to much more to list. Instead of wasting my time siliconeing things on the roof that were beyond repair I came down informed the customer and let her know that we would put together a quote to fix the issue correctly. The area referred to as newer was still about 5yrs past due for replacement, and also multiple layers. We told her that we would contact Angies List , who accepts the money for the deal and have them issue a refund. As soon as I left I called them , explained the situation and the refund was issued. As we all know when issued a refund through a credit card it takes 5-7 business days. Something nor I or Angies List can control. In this case we were more than honest, and did not take advantage of this woman by doing a shody repair and keeping the money. In business you sometimes find people want everything for nothing and there is always that one customer that will not be happy unless complaining about nothing. .....Jason Hall

Jim C.
09/2013
5.0
roofing
  + -1 more
unknown
Description of Work: I did not hear from them so I sent you an Email asking for a coupon refund. That same day they called and offered to come by. A 'Cousins" man came and looked at my roof. He said he did lay down some sealing product but a roof replacement was needed. At best, a minimum effort as far as the prepare for winter service I paid for. They Emailed an estimate and said I would get my $149.00 back if I ordered the roofing job. Are you sure that 'Cousins' authorized a complete refund? Yesterday, I received a visit and an estimate from another Angie's List roofer [Performance Roofing]. I soon will make a decisions as to what company to go with. I need to do some product analysis and perhaps have 'Cousins' answer some questions about the back porch roof. Regards, James E. Crowell...
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary L.
06/2013
5.0
roofing
  + -1 more
very well
Description of Work: repaired slate roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Charles B.
02/2013
5.0
roofing
  + -1 more
unknown
Description of Work: Prompt response, even in winter conditions, fair pricing, no hard sell tactics. Work was done very quickly and thoroughly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alison M.
12/2012
5.0
roofing
  + -1 more
unknown
Description of Work: They replaced our roof very quickly and professionally. Great job on the clean up too.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

917 Sacandaga Rd, Schenectady, NY 12302

http://www.cousinsconstructionllc.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Roof Ice/Snow Removal,
Siding,
Roof Cleaning,
Decks and Porches,
Windows,
Doors,
Skylights,
General Remodeling,
Masonry

FAQ

Cousins Construction is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Cousins Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Cousins Construction offers free project estimates.
Yes, Cousins Construction offers eco-friendly accreditations.
Yes, Cousins Construction offers a 5% senior discount.
Yes, Cousins Construction offers emergency services.
Yes, Cousins Construction offers warranties.
Cousins Construction offers the following services: Roofing. Siding. Gutters. Windows & Doors. Skylights.
Chimney inspections & sweeping.

Contact information

917 Sacandaga Rd, Schenectady, NY 12302

http://www.cousinsconstructionllc.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM