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Cousins Construction

Roofing, Gutters, Chimney Repair,

About us

Family Owned and Operated 3rd Generation Roofers. Specializing in all types of roofing from Architectural shingles With the GAF Golden Pledge System warranty, the industries safest warranty, to custom copper and slate. We are GAF Master Elite roofers , Owens Corning Preferred, And the areas only GAF certified Slate Crafters Call Today 518-ROOFING

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Roofing. Siding. Gutters. Windows & Doors. Skylights.

Services we don't offer

Chimney inspections & sweeping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 376-400 of 431 reviews

Brent C.
10/2015
4.0
roofing
  + -1 more
unknown
Description of Work: Aluminum coated rubber roof and fixed roof drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,300

Joseph W.
08/2015
1.0
roofing
  + -1 more
Unsatisfactory.
Description of Work: Provider called to schedule an appointment but failed to show up for the appointment, failed to even advise us that was not comind, and never returned phone calls regarding missed appointment. Very unsatisfactory.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


June G.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced 10 three tab shingles on roof that had blown off in bad storm also replaced Pipe Boot Flange on roof. Work was done efficiently and there have not been any problems since. I did have to call the company a second time to get a date when the work would be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,030

Joe C.
08/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Ken K.
07/2015
2.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$1,500

Bruce R.
07/2015
3.0
roofing
  + -1 more
unknown
Description of Work: Slate roof repair. But now their opinion is replace the roof.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$2,000

Response from Cousins Construction
Went out for a Slate repair estimate last year, told the gentleman that the slate were in poor shape and should be replaced. Customer wanted to repair. When the team went to do the repair, Led by Patrick, who is one of the Cousins, they also informed that the roof should be replaced not repaired. Customer wanted to repair so we did the repair and changed an additional 26 slate not included in the estimate free of charge. After a bad winter there were new tiles missing we advised that we will no longer try to repair the roof it needs to be replaced

Diane K.
07/2015
4.0
roofing
  + -1 more
unknown
Description of Work: Great! But wee need follow up on some flashing issues.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert J.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Put on new roof, did an excellent job, left property in excellent condition. I would not hesitate to recommend them, or use them again. Very pleased!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Warren S.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced roof on front of Cape style home including dormers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Ray J.
06/2015
1.0
roofing
  + -1 more
Still waiting.
Description of Work: Asked for a estimate. No call back. Called 2 more times and no response back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Cara H.
05/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Cousins was professional at every level. I only wish I had found them to replace my roof, when I did so several years ago! They repaired a leak that had been "fixed" twice before by others. They knew exactly what to do as soon as they examined the area. The repair is not only done correctly, it even looks nice. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,690

Patty S.
05/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Robert G.
05/2015
5.0
roofing
  + -1 more
unknown
Description of Work: New roof. They did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison N.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Cousins Construction replaced a water damaged soft porch roof for us on a house we recently purchased. When we noticed there was a lot of water damage we contacted Cousins. The showed up with a couple days to look at the project and give us a quote. Because it was a small project we had to wait till they were not so busy, but when they got here to do the project they were excellent. The workers were knowledgeable, did quality work and cleaned up well when they were finished. We would definitely use Cousins again for any future roofing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Cathy G.
04/2015
4.0
roofing
  + -1 more
unknown
Description of Work: Cousins roofing replaced a roof on my home and another roof on a rental property that I own. Jason is very knowledgeable and responsive but he was not the on-site supervisor for the work performed. There were NUMEROUS issues that needed to be addressed on both roofs, the worst being a missing shingle in one corner with plywood showing through. I have to say that Jason did admit that it was a bad day and Cousins was very responsive in addressing the issues although I had to have them return a few times. My advice is, that even though they get good reviews, check their work carefully! Had I not climbed up on the roof, the missing shingle would not have been discovered and there would have been damage inside of the house. It seems as if they should have performed a final inspection before they "called it a day".

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Fred N.
04/2015
5.0
roofing, roof snow removal
  + 0 more
unknown
Description of Work: I had some leaks at the end of the winter. I called, they came. The unusual snow had caused an ice dam, which produced the leak. They sent out a team the following day. They cleared the dam. No charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine J.
03/2015
5.0
roofing
  + -1 more
unknown
Description of Work: I'm in Houston. I did not use this firm.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Debra T.
03/2015
5.0
decks, roofing
  + 0 more
unknown
Description of Work: New roof on sun porch. The roof is flat and it has been a source of headache since we moved in. It was replaced twice before in less than 15 years. They explained why the previous jobs didn't work out and I am confident that this roof will last. They were here on the exact date quoted and worked until completed. Very happy with job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Richard M.
03/2015
5.0
insulation, masonry, roofing
  + 1 more
unknown
Description of Work: Replaced roof. More detailed estimate than other contractors. Gave proof of insurance and insurance company's phone number without asking. Arrived early to start job and finished in one day. Very courteous; good cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Peter A.
01/2015
5.0
roofing, replacement windows, roof snow removal
  + 1 more
unknown
Description of Work: Roof, Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000.9

Robert B.
01/2015
2.0
gutter repair
  + -1 more
.
Description of Work: An answering machine message was left, describing needed gutter work and requesting a call back. This company had put a new roof on my house about two years ago. An office person called back slightly longer than a week and a half later; I had already had another local company respond, come out to spec the job and give a quoted price and contract.

Rating CategoryRating out of 5
responsiveness
2.0


Richard C.
12/2014
5.0
roofing, siding, replacement windows, doors
  + 2 more
unknown
Description of Work: They removed and replaced a roof section. The section was metal and I had it replaced with composite to match the rest of the home. Problems were found and pictures were sent to me (I was travelling that day) and options presented. The only issues I had were they were not quite as good as I would like in their communications between the office and me around scheduling, but that did not distract from their work. Overall they were great to work with and I recommend them to anyone. Their quote for the entire section was about the same as another quote for only a portion (about half) of the replacement area. I have no as yet been given the final bill but I am not expecting any surprises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kenneth H.
12/2014
5.0
roofing, siding, replacement windows, doors
  + 2 more
unknown
Description of Work: They put new room on flat roof on dormer, and 2 spots where soffit was damaged, and added gutter to front of house. The workers were good but had trouble contacting the company to get remainder of work scheduled. They were prompt after scheduling and completed work in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

steve D.
12/2014
3.0
roofing, siding, replacement windows, doors
  + 2 more
unknown
Description of Work: Hired to replace roof, reflash, replace soil pipe boots, install gutters, replace damaged wood and siding. |CC Did NOT complete the job and did substandard work on siding. Gutters not installed, siding was extremely sloppy workmanship, soil boot replacement was not done. |I called the owner to come back and take a look at the work and tell me what he thought. He acknowledged the siding was not good, "he didn't love it" and that he would have the crew take care of the work when they came back to complete the job within a week or so... Gave him an opportunity to quote additional siding work as long as the crew was coming back to fix up the other siding they had done. They never came back to finish the job OR to correct the poor workmanship done on siding. |The biggest issue I have is that the job was never completed and I never received any contact back from the owner after I tried to reach him. The gutters and soil pipe boots were not done... |The second issue is the first course of siding was removed to flash and when it was reinstalled it was not spaced correctly, it was damaged (split), exposed nails and holes, not caulked in places and other places excessively... |The shingle itself looked OK and the work was done quickly but this doesn't outweigh the poor experience I had with the other points noted above. |I believe the underlying problem was due to the company being very busy in Amsterdam area and wanting to move onto other projects. The owner and crew were polite but at the end of the day I didn't receive what I contracted for and I did not get a response back after I reached out. |

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Beth A.
12/2014
5.0
roofing, siding, replacement windows, doors
  + 2 more
unknown
Description of Work: Repaired fascia board, replaced storm damaged gutters, added downspout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Contact information

917 Sacandaga Rd, Schenectady, NY 12302

http://www.cousinsconstructionllc.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Roof Ice/Snow Removal,
Siding,
Roof Cleaning,
Decks and Porches,
Windows,
Doors,
Skylights,
General Remodeling,
Masonry

FAQ

Cousins Construction is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Cousins Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Cousins Construction offers free project estimates.
Yes, Cousins Construction offers eco-friendly accreditations.
Yes, Cousins Construction offers a 5% senior discount.
Yes, Cousins Construction offers emergency services.
Yes, Cousins Construction offers warranties.
Cousins Construction offers the following services: Roofing. Siding. Gutters. Windows & Doors. Skylights.
Chimney inspections & sweeping.

Contact information

917 Sacandaga Rd, Schenectady, NY 12302

http://www.cousinsconstructionllc.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM