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CAPITAL CUSTOM COUNTERS

Cabinet Making

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Cathy T.
04/2011
2.0
custom cabinets
  + -1 more
I used this company because I was referred by a co-worker who normally is a tough person to please. I would not recommend this company. We met, he gave me some solid surface samples to look at and took some measurements of the counter area. (I should mention he stood me up for the initial apptmt we made and was late for the reschedule.) He picked up his samples once I made a decision and took my new sink w/him which was to be installed with the new counter. I called him later to ask him if he wanted the template that I found in the bottom of the box the sink came in to use for the cut-out; he said no. I asked if I needed to hire a plumber to hook up the sink and new faucet - he said no worries, he would do it. I went to work morning of install. Came back and found my new refrigerator dented and scratched in 3 areas on the door. His cut out for the undermount sink left a huge reveal of the lip. My copper light switch cover on the wall at the end run of the counter had been cut in half and a 3 inch back splash had been slapped up. The plumbing was another issue. I guess I should have been much more specific about my expectations; I assumed a "professional" would know which questions to ask and would use some common sense. Wouldn't you call someone about the light switch etc. to see what they wanted to do about that? I would have told him to forego the backsplash abutting the side wall - instead I have a chintzy cut light switch cover. He was non-responsive when I called him about the problems and I had already paid him. Lesson learned.
Description of Work: Removed old counter, sink and faucet. Replaced w/new solid surface counter w/3 inch backsplash, new sink & faucet hookup.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$2,120

    Contact information

    3065 GUILDERLAND AVE, Schenectady, NY 12306


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Making

    FAQ

    CAPITAL CUSTOM COUNTERS is currently rated 2 overall out of 5.
    No, CAPITAL CUSTOM COUNTERS does not offer free project estimates.
    No, CAPITAL CUSTOM COUNTERS does not offer eco-friendly accreditations.
    No, CAPITAL CUSTOM COUNTERS does not offer a senior discount.
    No, CAPITAL CUSTOM COUNTERS does not offer emergency services.
    No, CAPITAL CUSTOM COUNTERS does not offer warranties.

    Contact information

    3065 GUILDERLAND AVE, Schenectady, NY 12306