Sinnott's Plumbing & Heating

Very good.

One of our AC units broke down in the midst of a heat wave a few weeks ago. Before contacting Sinnott's Plumbing and Heating, we had some bad luck with a company that was not able to figure out what was going on in the outside unit that kept burning the fuses. I made some calls around and was finally referred to Sinnott. I hadn't been aware that Sinnott would repair A/Cs. The office staff I spoke to was very pleasant. She promised to send their most experienced technician Frank the next working day, adding that Frank was the kind of guy who should be able to solve the mystery for us because he was naturally curious, very thorough, and had experience of 40 years in his profession. Frank showed up in the morning and asked all the right questions. He was observant and was a systemic thinker in his approach to difficult problems. And he was an excellent communicator and explained things clearly to me. I was not surprised when he identified the culprit (one of the wires with faulty connection) and corrected it for us. Our AC unit has been running smoothly ever since. In the future, if we have other issues, we will be sure to contact Sinnott and ask for Frank who is a real pro. Thank you, Frank. Saugerties

They never returned multiple phone calls. Never had a chance to use them...

It was hard to get anyone out here too, because everyone was having trouble. The service was excellent. There was some sort of a glitch, but the head plumber wasn't available, but he got on the phone and sent someone within 15 minutes. The man, out of the goodness of his heart, came by to see what was necessary. He stopped the water from going crazy from going all over the place and did what he could, and came back the next day to finish the job.

Professional and friendly. Reliable and on time. Worked well with contractor and work was well done. It was worth the price

Very professional - clean, neat, very organized. Quick service and offered two options for repair. Installed in 1 day.