Service Tek of America

Jim arrived exactly on time and went straight to work. All carpeting was sprayed with a cleaning solvent and then vacuumed with special equipment. The carpeting looks great. This is the second time I've used Jim's services and I'm every bit as pleased as I was the first time. I'll continue to use (and recommend) Service Tek.

I called Service Tek for a second session because we were so pleased with the first. They are thorough, and professional along with friendly! Recommend them 100%! They also don't charge an arm and a leg for the area rugs like some other companies do. Very satisfied!

everything was fine. was punctual, courteous , and honored quoted price.

went great , high traffic areas after long hard winter and the presence of an always shedding dog who is often a wet dog as well. The service guy was great. Hard working and pleasant

One word....AMAZING!!! I was planning on replacing the carpeting in my family room because it was so neglected/soiled with stains everywhere. Numerous products had been tried/applied with no results. I decided to give professional cleaning a try but was SURE it wouldn't do the trick. Well, SURPRISE!! Jim and Ray came to the rescue and my carpeting now looks brand new (and this is not an exaggeration). I still can not get over it. Turning from results to operations and customer service, the overall experience could not possibly have been better. Jim responded to my inquiry almost immediately and scheduled me in early the following week. Communication was quick and efficient. He showed up right at the appointed time, was service-oriented from the get-go and less than 90 minutes later had completed what, in my mind, was a pretty large job with outstanding results. You can trust and simply not go wrong with using Service Tek and Jim.

I reviewed Angie's list about 1 week ago looking for carpet cleaning service. I was looking for someone with good reviews and affordable pricing . Service Tek had very good reviews and also had a current deal listed. Since the business mailing address was listed in Saratoga, I wasn't certain they would provide service in the Colonie/Latham area. I called and left a message on the answering machine and received a call back within an hour. The owner answered and we discussed which 4 rooms needed cleaning and the approximate sizes. He informed me he did service this area and gave me an idea of the costs based on my size estimate. I told him the date I preferred to have the work done and was able to schedule it when I requested. I was nervous that I would have to do much of the furniture moving myself and thought this would turn into a hard project. I was wrong. Service Tek showed up promptly as scheduled with the owner and 1 assistant and they went right to work. They managed the furniture moving and did a very nice job cleaning up stains from pet accidents and overall the carpeting looked great when they were finished. They were able to remove a large area of darkened, stained, dirty carpeting that my store bought rug cleaner could not resolve despite repeated washings. This process was much easier than I had anticipated. They were friendly, professional and helpful offering advice on how to deal with any future pet accidents. The bill was right within the pricing range estimated during the phone conversation, a bargain with the Angie's Deal! I was quite pleased with the results, much improved over my results with my store bought rug cleaner. I will not hesitate to utilize the their service again. It was so much easier than I anticipated and certainly easier than the fuss I go through using my own store bought carpet cleaner.

Everything looks great. Even cleaned my throw pillows for no additional cost. Will use them again in the future.

They were able to come on the day requested...just one day before the moving truck arrived. They arrived at the scheduled time. They were very professional and went straight to work. We were very pleased with the job.

I purchased this service as a Big Deal - $75.00 for $150.00 of cleaning and I was provided with a detailed invoice outlining the exact charges. Jim and Ryan (I think) arrived exactly on time, we reviewed the work to be done and they got started right away. In exactly one hour, the job was finished. The carpet on the stairs, landing and upstairs hallway looked better than I expected and even felt plusher underfoot. Jim saved a small section of the living room carpet to show me before completing the work so I could see the difference and it was amazing. I'm not a fan of Berber carpet (it was here when I moved in) but it looked so much better. I will have Jim back (probably in the Spring) to do the upstairs bedrooms. It was just too much to have done all in one day (I didn't want to cause my senior cats too much trauma). I'm a very satisfied customer and will recommend Jim and Service-Tek without reservation.

Follow up was great excellent service ,on time best price. Will do business again.

On time, very professional. Explained everything ahead of time. Courteous, friendly, neat in appearance.

Stains were removed from our carpets that I thought were permanent. We are very pleased with how much better our carpets look!

Arrived on time and were very professional. They did a great job with the rugs. I will use them exclusively in the future.

Chose service tek bc of reviews here and so glad I did! Very professional, friendly, and thorough with the job. Won't Be calling Stanley any more! Recommended for sure.

The guy was most accommodating and helpful. When I asked him about cleaning another area rug, he through that in with the service. My rugs looked like new. I would hire him again in a minute! Outstanding job. I'm very pleased.

Jim showed up exactly at the time that he had projected and went straight to work. Took care of everything, moved the little stuff out of the way to clean the carpets and did an outstanding job. I've already recommened Service Tek to several friends and would happily do so again. I plan on being a regular customer for years to come. I'm military and move around a lot, and it's just awesome to find a local, professional company that greatly exceeds your expectations. Can't thank those guys enough!

Very well. Jim and a helper showed up on time, did a super job cleaning carpets. Highly recommend this contractor.

They arrived on time and were very friendly. They went right to work and were finished in an hour and a half. They pretreated all of the areas and then cleaned. Stains came up that had been there for years!

Jim and his assistants arrived promptly and went to work right away. He took the time to show me the difference in my carpets as he was cleaning and I was amazed at how clean he could get them. Ivory berber carpets that became beige are now ivory again! I thought the carpets were hopeless since I procrastinated so long in having them professionally cleaned. Excellent results. I will recommend them to everyone.

It went well as per our expectations. After purchase, they scheduled the service at our convenience. They reminded us over phone on the day before the scheduled service date. They came on time, moved the furniture, and cleaned the carpet. They were very courteous and quality of work was above and beyond.

Crew arrived at scheduled time. Steam cleaned carpet. Informed me along the way where there might be problems. It is an older light beige carpet and it came out looking great. Very satisfied

They were on time. Work was done very efficiently. My carpets look like they are new again. I would definitely use them again.

Provider called within 48 hours a after initial contact to set up appointment for dates I had selected. Appointment set up for 5/1 at 2:30. He called at 2:31 on scheduled day stating he had arrived and requesting where services were to be provided as I live in apartment. Was very professional, answered all questions and completed in timely and neat manner. Would use again

Jim and his assistant arrived on time and were very friendly, polite and pleasant. They came in and looked at my carpets, discussed what they were going to do and how, and got right to work. They were respectful of my hard wood floors and took care not to scratch them. I watched to see how they were doing the work and asked several questions about the process as they worked. Jim happily answered all my questions until I was satisfied that I understood and was comfortable that I was getting a good job. They moved the sofa, love seat and recliner to clean under them and then put them back. I had already moved the small furniture, tables, etc. before they came. They did not move the bed or heavy dressers in the bedroom which was fine with me as those don't get moved more than once every few years. They would have moved them if I had wanted the carpet cleaned under them. They had all 3 rooms done in about an hour. The results were spectacular! The carpets haven't looked this good since they were installed. The carpets were slightly damp when they were done, but almost dry 6 hours later and by morning they were completely dry. The stairs were very dirty and matted down, but they look fantastic today! I was amazed at how much cat fur, dust and dirt they pulled out of the carpets, even after I had vacuumed before they came. There were a couple areas of dried cat vomit that appeared when furniture was moved and they pulled it right out and the entire stain came out too! Overall, I am 100% satisfied with the work Jim did and will definitely call him again. I asked him for business cards to share with my friends and he gave me $20 off coupons for them. The deal I got from Angie's List was really fantastic, too. It saved me $75.00!! I couldn't be happier.

We have a dog and three cats so this was a big job. They were very thorough and moved the furniture around, and gave us a deal because we had so much work done. The only thing I would tell them is to be more professional on the phone. Don't answer "hello" if it's your company phone number--answer with the business title. And confirm your appointment with the customer a few days ahead. I was unsure we were still on for the date and time set--but indeed they came and did a good job and were quite professional once here.