Dolan Renovations

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Dolan Renovations arrived as scheduled with a three man crew. Immediately began demolition. They then prepped the floors and screwed down flooring along floor joists. They leveled the floor,. prepped it, and the installed new porcelain flooring in the kitchen. They also installed a new ceramic floor in the bathroom by applying it on top of the existing ceramic tile floor. They removed the toilet prior to installation, prepped the floor, installed the new tile and then reinstalled the toilet. They washed both floors several times and wiped down all adjacent cabinets and woodwork. Pete Dolan was very professional, and his crew completed the job as scheduled and as per the written estimate. His employees were EXTREMELY RESPONSIVE to any needs or suggestions. They were courteous, respectful and professional. I would highly recommend them to all friends and relatives as well as the general public. JOB WELL DONE !

Dolan Renovations did a very nice job. They installed laminate flooring in my kitchen and front hallway and I was very happy with the work and craftsmanship they did. They also arrived on time and stayed until the job was finished. I would recommend them to others.

Everything went according to schedule. from the start date promised to the completion date, it took about 2 -2 1/2days for him to do the work. he and his workers arrived in the morning and didn't stop until evening. they couldn't have been any nicer and extremely polite.

#1. I had vinyl ready for the foyer, was talked into by your employees to go with tile instead. It would look better and hold up to the elements.#2. You doubt your guys stepped on the floor??? Hmmm, the guy that did the room in question told me he was new at this and then to suggest I would KICK the holes to make the worse is absurd, it's called a close up picture. It was 7:45 pm when they finished and getting DARK. How could I possibly do a proper inspection? The floors were not walked on until 9/24 when I came back from out of town.#3. We were scheduled for a 2 day job and somehow you said it could all be finished in one day. So sorry I asked your "professional opinion" on what baseboard goes with the flooring as I had no idea how it would turn out.#4. Suggesting a referral and to start going ahead with the Pergo was simply to light a fire under you, expecting that may encourage you to finish what you started!! You didn't even respond to this message AT ALL!!#5. You have never once left me a voice mail message, YOU were supposed to call me as I provided a time as to which I would be available.#6. How is speaking my mind and wanting others to know how I was treated as a person slander? You were vulgar and obviously irritated with me asking your opinion on things, to which most you didn't respond till I asked a second time.#7. Telling a customer you don't want to see their face, then stating you will come back and do the work anyway it's a little scary. I would not welcome that into my house. If you want to send your guys they were nice and I would talk to them. #8. Yes to the naked eye the job did look good in the dark. Upon coming home I could actually see in the daylight the job was very rough and the mess left was incredibly disturbing.#9. Have someone besides you call me and I would be responsive. 2 weeks was plenty of time for someone that says these are very MINOR ISSUES. If this was your home and you couldn't move forward with any other work as a result I doubt you would think they were so minor. #10 Pete has seen none of this with his own 2 eyes as he was off site 8 or 9 hours before his guys even finished. If you want to talk false accusations I suggest you take a look at what you actually know to be fact.