We have 4 employees, offer 10% discount for seniors, 24 hour services, billing 50% down payment on contract 50% upon completion.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Residential and Commercial Plumbing & Heating New installation, repair/ maintenance water & gas re- piping water heaters/ boilers, fixtures/ new & repairs, well pumps agreements.
I paid in advance for a coupon and they never returned my call.
Description of Work: Nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Theresa K.
06/2014
5.0
plumbing
+ -1 more
ARRIVED WITHIN REASONABLE TIME OF 9AM APPT....VERY PROFESSIONAL AS EXPLAINED IN DETAIL FURNACE FUNCTIONS --PARTS TO BE REPLACED: NOZZLE/OIL FILTER & THOROUGH VACUUM RESIDUAL SOOT. FIRED UP SYSTEM TO CHECK PROPER FUNCTIONING =RUNS SMOOTHE!!!! CHECKED ELECTRICAL COMPONENTS MAKING SAFE ADJUSTMENTS. CHARLES RELATED "THAT HAS FIRM BELIEF IN DOING EFFICIENT JOB...THE CUSTOMER MUST BE SATISFIED!!! OVERALL, COMPLETE SERVICE DONE IN 1 1/2 HOURS===NOT A QUICKIE/SHORT CUT APPROACH= TRUSITNG!!
Description of Work: SERVICE BECKETT FORCED AIR SYSTEM--OIL FURNACE. THOROUGH CHECK OF NOZZLE/OIL FILTER/FURNACE COMPONENTS/ & VACUUM SOOT!! ADDED BONUS SERVICE~~LOCATED STRANGE ELECTRIC PANEL LOUD HUMMMM ...ADJUSTED TENSION OF PANEL LEANING ON TRANSFORMER...EVEN TOOK PHOTOS TO CONSULT ELECTRICIAN PARTNER= QUALITY CARE:)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Maeleatha W.
05/2014
1.0
plumbing
+ -1 more
The leak in my bathroom still has a leak, the leak in my children's room, he tried fixing that leak and he created another leak, we never resolved that issue, he was in a rush to leave. Don't waste your money, he was not professional, he didn't know what he's doing, he was in a rush to leave. It was a horrible experience, I said never again, one i never want to go through again. I still have the leak and I'm still trying to figure out how will I get it fixed. Please don't hire him because you will waste your money and be aggravated in the end.
Description of Work: We used Spirit & Truth Plumbing & Heating.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$600
Response from Spirit & Truth Plumbing & Heating
Please be advised that we where asked to repair a leak that someone tried to do work on prior after the repair we where asked to repair a toilet after the repairs were made [removed member name] inform us of another leak in her kitchen area in our observation we discovered several situations going on with water leaks do to water stains though out the house Once it was determine that the owner could not afford to make all the necessary repairs we left a few days we received a call on the repair work due to fact that we we on another job out of town we would not be able to come back to her home right away so we decided to refund the money for the repair work as of this response [removed member name] was been paid for several months ago
Tanisha J.
05/2014
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
I called him for a week to schedule the job and he never got back with me. I wasn't even able to leave a message because his inbox was full.
Description of Work: .
Rating Category
Rating out of 5
$37
Response from Spirit & Truth Plumbing & Heating
Please be advised that our company policy is to always return calls,We left at least two messages on [member name removed] voice mail informing her that we were working out of town and would not be able to address her request for work and that she should contact another plumber concerning her situation Spirit & Truth Plumbing & Heating thank you
Nita B.
05/2014
1.0
plumbing
+ -1 more
They never contacted me after I purchased this deal.
Description of Work: Nothing. I purchased a Big Deal for a 50% Off Plumbing Service Call!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$37.5
Tanisha J.
05/2014
1.0
drain cleaning, plumbing
+ 0 more
I called him for a week to schedule the job and he never got back with me. I wasn't even able to leave a message because his inbox was full.
Description of Work: N/A
Rating Category
Rating out of 5
$37.5
richard F.
02/2014
1.0
plumbing
+ -1 more
He came to the scheduled appointment and inspected the work. He advised he would get back to me that night and I never heard from him again, leading me to cancel the deal and find another plumber.
Description of Work: I purchased the Big Deal for 50% Off Plumbing Service Call
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$37.5
andrew O.
01/2014
5.0
plumbing
+ -1 more
I chose him because I got him off of Angie's List and the first time I used him I had called him in the morning at 8 am and he was at my home by 10 am that same morning. He came in and didn't charge me a fee for the quick response, he just billed me for the work that he did. Without a doubt I would use him again.
Description of Work: I used Spirit & Truth Plumbing & Heating for plumbing work on a gas line and a leak. He also serviced my boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
herman B.
01/2014
5.0
plumbing
+ -1 more
He was late but he explained to me that their was a lack of communication between angie's list and him. he was very courteous, professional He came in looked at the problems explain the problem to me and fixed it. then he took the time to possible causes for the clog. I would definitely use him again. hb
Description of Work: assessed the problem explain it to me and fixed it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$101
William C.
01/2014
4.0
plumbing
+ -1 more
Excellent work, worked quickly and professionally. He made one mistake, after replacing the toilet shutoff, he forgot to test it, so when I turned on the water supply after he left, we had a flood. I called him and he told me how to fix it, which I did. He did very good work, but he lives a bit far from me. I found another very good plumber for a different job who lives nearby, and would probably call him again.
Description of Work: Replaced bathtub faucets and shutoffs on toilet and bath. Required some cutting of the wall and searching for the right replacement part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Dennis B.
01/2014
1.0
plumbing
+ -1 more
The very next afternoon Charles called me back and set up an apointment for that week on Friday afternoon at 4:15. I rushed home from work to be early and meet the plumber and at 4:35 I called and got his voice mail and stated I was wainting on him for our 4:15 appointment and where was he. I waited around until 5:00pm NO SHOW, NO CALL. This is the height of rudeness and extremely unprofessional. An F in my book.
Description of Work: Charles Harris answered his phone on a Sunday. I explained to him what I needed done and he requested that I text him a photo of the filter system that I wanted to replace. I sent him the information requested and waited.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0
Christopher H.
01/2014
5.0
plumbing
+ -1 more
I left a message for Charles on an answering service LATE on a Saturday evening after I searched Angie's List for a reliable plumber. I expected a call back the next day to set up an appointment for the coming week but I was pleasantly mistaken. I received a call back from Charles Harris the owner of Spirit & Truth Plumbing & Heating asking if Sunday morning would be okay. On Sunday morning Charles called before arriving at our house. He was very good with our kids and especially our pets. We have two dogs which are very large and the younger of the two is still a puppy so he was very interested with what Charles was doing under the sink. Charles took it all in stride, was very professional and understanding of a house full of kids and pets and completed the job in less than two hours. I would absolutely recommend Spirit & Truth Plumbing & Heating to anyone needing a plumber. As for myself, Charles Harris has got a customer for life. Thanks again Charles!
Description of Work: Charles came to my home, he found the source of the leak under our kitchen sink and repaired it . He also checked the other connections to the dishwasher and the sprayer hose and checked them for leaks. He made sure that everything was without leaks before he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235.5
Allen C.
12/2013
5.0
plumbing
+ -1 more
Came back the next day to change both bathrooms . Charles arrived when he said he would . He did what he said he would . Very courteous . Couldn't have asked for anything more.
Description of Work: Had sewer smell under kitchen sink. He changed the gas lines.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marilyn K.
11/2013
5.0
drain cleaning, plumbing
+ 0 more
It was excellent. We really liked them. They came out for about 3 hours. Just one person came out for us. He was very diligent and persistence; he did a really great job. We had a tough issue with our water line being clogged up. He got it resolved and we have not had any issues since. This was the first time that we have used this company. There was an initial cost for a couple more hours that he did stay. I wished Angie’s List would let me give them an A+. Also, a few days after the service, they wrote us a Thank You card and I was really impressed.
Description of Work: I purchased a Big Deal from this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
scott M.
10/2013
5.0
plumbing
+ -1 more
Charles arrived on time and quickly diagnosed the problem and fixed it. He offered suggestions in case future problems came up. Professional, helpful,courteous.
Description of Work: Replaced a frozen water shut off vavle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$112
Linda T.
10/2013
2.0
plumbing
+ -1 more
Unprofessional response from provider. A returned phone call would have been appreciated.
Description of Work: Spoke to provider on phone concerning job. Requested by provider to take photos of fixtures needing replacement and email to provider. No return response from provider.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
5.0
Jean C.
08/2013
5.0
drain cleaning, plumbing
+ 0 more
Our shower was leaking into the ceiling below. I thought a pipe or the shower basin was leaking and we would have to tear open the floor to fix it. I was very stressed out and worried. We contacted Spirit & Truth plumbing based on their reviews. Charles, the owner, picked up and was very polite. He was able to come to our house that very day. He was very thorough and looked at everything. I explained the problem we were having and he decided to try with the basics first. After looking at our shower drain he cleaned it out and tested the leaking by pouring water down the drain and letting the water run for awhile. There was no sign of leakage. Charles could have lied and told me that it was a bigger problem and more money, but he was honest that it was a simple fix. He was funny and very nice. I would definitely recommend him to our family and friends!
Description of Work: The plumber cleaned out our very dirty clogged shower drain which was causing our ceiling below to leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James B.
08/2013
4.0
plumbing
+ -1 more
Went well, good job. Difficulty was in getting him to come. First, and maybe second appointment, was rescheduled. Also, he did not seem aware of the discount offered in Angie's List but did give a discount. Overall experience - Good.
Description of Work: Stopped toilet seal from leaking; repaired floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Andrea B.
07/2013
5.0
plumbing, water heater repair
+ 0 more
Charles Harris arrived to my home promptly at the time of our appointment. He was extemely professional and congenial. He came with the necessary tools and equipment to diagnose the problem. My water heater was leaking water and needed to be replaced. Charles quoted a very reasonable price to replace the water heater. He expertly replaced the water heater in a reasonable amount of time and disposed of the old water heater. He was courteous, pleasant and extremely reassuring. Several hours after installing the new water heater he called to assure that the water heater was working properly and that I was satisfied with the repair. I would definitely recommend Charles to anyone who needs plumbing service.
Description of Work: Charles Harris installed a new water heater and disposed of the defective one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
William C.
07/2013
5.0
drain cleaning, drain pipe, plumbing
+ 1 more
He did a very nice job for me. He came out twice. I paid more because I had him do some extra work. The first repair he did the part was too old and he had to find a new part and re-install it. He had to replace some shut offs downstairs and on the toilet. He seemed to be a straight arrow and he seemed to know his craft. He came, did the work, and took care of it. I was very happy with his work. The price seemed fair. He was very clear. I watched him work. I would use him again.
Description of Work: Spirit & Truth Plumbing & Heating did several things that I needed done. He tried to repair some old faucets in the tub and sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Alexander R.
06/2013
5.0
heating & air conditioning/hvac, plumbing, wells
+ 1 more
Charles was on time and performed the work. If there was any problems, he corrected it.
Description of Work: Charles replaced the boiler, installed new dishwasher, and replace the sewage pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,275
Fran T.
05/2013
5.0
plumbing
+ -1 more
Came on time. Acted very professionally. Knew what he was doing. Courteous. Did not waste time.
Description of Work: Checked outside water supply, repaired pipe under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
marianne M.
05/2013
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
I called early on 5/16. He called back quickly and set up a appointment for latter in the day. He arrived on time.Finally someone who could fix the problem.Amazing! It was such a wonderful experience .I will most certainly use Spirit and Truth again.
Description of Work: Mr. Harris checked the main bathroom tub/shower and removed the blockage.He also was kind enough to turn down the temperature on my hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Connie A.
03/2013
5.0
plumbing
+ -1 more
I contacted this company after reading other Angie's List reviews. I called the office first thing in the morning, Mr. Harris was at my home by 10 a.m. and repaired the leak quickly. He was professional, prompt and even called back to make sure there were no other issues. I will contact Spirit and Truth again when needed in the future.
Description of Work: Repaired a leak in the bathroom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Wells and Pumps,
Drain Pipe Installation,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Septic Systems
FAQ
Spirit & Truth Plumbing & Heating is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Spirit & Truth Plumbing & Heating accepts the following forms of payment: Check
No, Spirit & Truth Plumbing & Heating does not offer eco-friendly accreditations.
No, Spirit & Truth Plumbing & Heating does not offer a senior discount.
Yes, Spirit & Truth Plumbing & Heating offers emergency services.
Yes, Spirit & Truth Plumbing & Heating offers warranties.
Spirit & Truth Plumbing & Heating offers the following services: Residential and Commercial Plumbing & Heating New installation, repair/ maintenance water & gas re- piping water heaters/ boilers, fixtures/ new & repairs, well pumps agreements.