Scientific Pest Management Inc

Unqualified person was sent to my home. He was unable to correctly identify that we had German cockroaches and as a result the problem was not treated properly for 6 weeks. Three months later, still have these bugs. The receptionist treated me in a very rude and insulting way. I had been a valued customer for 16 years... Until I actually required qualified extermination service for a serious pest problem.

Showed up on time, professional and hopefully killed all those nasty buggers

unknown

These guys are the best! From termite control, to pest control, to tree spraying, they do it all professionally. They're a pleasure to deal with on the phone and in person, and have always come when scheduled. I use Scientific Pest for preventative termite monitoring, and recently called them about tree spraying for mites/bugs, etc. They came next day, at no charge to simply evaluate my property for what I need. I highly recommend Scientific Pest Management to anyone.

They are extemely unprofessional, arrogant, and rude. I have spent thousands of dollars with them for practically nothing. I cancelled our contract on May 31, 2013. I realized that a certain employee checked the termite monitors around my home. I was home one day when he stopped by with no notice. I watched him and he didn't even actually check the monitors! He just walked past them. When I asked him why, he responded that the ground was frozen. I asked why he even came out and he couldn't give me an answer. I asked to speak with the owner in April and he didn't seem to care about my complaint and seemed to care even less that I cancelled my contract. On 8/19/2013 my dog barked and I looked out to see a white van in the driveway. The guy got a tool out of the trunk and attempted to remove the termite monitors from my property with no notice of this. I told him to get off of the property and that he is trespassing, and he did leave at that point in time. I called the company and the girl that answered was very nasty to me and said that I forfeited my right for a phone call to remove them. I looked into the contract and there is nowhere in the contract that states they can remove the monitors without written notice. The contract states that they have to provide written notice of the removal of these monitors. The girl on the phone stated that I don't even deserve a phone call notice that someone is going to be on my property and walking through my flower beds and going through my secured backyard, which is fenced in. The girl was arguing with me regarding my contract and was absolutely unprofessional. She said that their computer system went down and she didn't have the exact information available, yet felt she was justified to argue with me. I was afraid that this man was going to break into my home! I told them if they come onto my property without written notice again, I will call the police and have them arrested for trespassing. It is unbelievable that I have spent thousands with this company over the years and for them to be so nasty and rude with me is unacceptable! Beware that this company will not check the monitors and will treat you like you are the termite in their eyes and actions! As long as you pay and don't voice a complaint there are no issues, but if you voice a complaint this company will catch you completely off guard with their reaction and response!

I haven't seen a termite in ages. We're by the water and termites are a huge problem so they're excellent. The men are just so nice to deal with, they let you know they're here, they check the traps and if there are any problems, they are here within a day. Their services are very financially manageable. They come whenever I ask. They check traps and they put things in there that show them the amount of activity but we haven't had anything in our home in 4 years so we don't have any sprays or anything. They're amazing. We had walls eaten in the past. We looked behind paneling and they were all there and so we had terrible problems but once we had Scientific, there was nothing. We are so lucky. I would use them again in the future and I recommend them highly.

I had a bees nest in the attic, and they took care of it. I think their pricing was reasonable. They were very professional, and knew what they were doing. I was very pleased with their work, and I would use them again if I needed to.