This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
JBL Home Improvements, Inc, located in St. James, is a family owned and operated remodeling business specializing in residential projects. Owner & Contractor David Kaplan, General Manager Jill Kaplan, along with their team of talented professionals, are dedicated to providing outstanding workmanship and customer service to homeowners who live in their community.
We have had a great experience working with JBL. The communication was consistent as well as the quality. Projects were completed in a timely manner. We will definitely use them again in the future and recommend their work.
Description of Work: Full kitchen renovation & Basement bedroom and bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marty C.
09/2020
4.0
heating & air conditioning/hvac
+ -1 more
It went pretty good! They finished the job, and they knew what they were doing.
Description of Work: They put a vent.
Rating Category
Rating out of 5
Yes, I recommend this pro
Heide H.
09/2020
1.0
contractors, woodworking, doors
+ 1 more
Called me and made an appointment. I waited around all afternoon - they never showed, never called, never responded to my call / message. NICE.
Description of Work: Custom screen door for exterior front door.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0
Response from JBL HOME IMPROVEMENTS INC
Unfortunately we think this customer has the wrong company. We never made an appointment with this person. Also, We would never make an appointment with customer and not show. We always text them the morning of the appointment and confirm.
Wayne T.
08/2020
5.0
contractors, handyman service
+ 0 more
Great service and work. This is the second time we have used JBL. The first was a big window replacement for full house. The work was so good we used them again for a second, albeit, smaller job but same level of professionalism, courtesy, good pricing, and work! Plus, they are really nice folks!
Description of Work: This time, it was fence repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
jim K.
08/2020
5.0
contractors, drywall, siding, replacement windows
+ 2 more
Excellent, as usual. Used JBL a few times and highly recommend
Description of Work: replaced window, dry wall, siding and drip edge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Sherrie C.
08/2020
5.0
contractors, drywall, siding, interior painters
+ 2 more
Great. They were very easy to work with. Reliable, on time, polite, reasonably priced, and the work they dId was excellent. I liked them so much I recommended them to my condo association.
Description of Work: Our house was hit by a car & we had to have the damage repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan K.
07/2020
5.0
decks
+ -1 more
Great Work was done in 3 hours. Including cleanup
Description of Work: New wood deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael J H.
06/2020
1.0
contractors
+ -1 more
The contractor never replied to my phone call
Description of Work: Repair of shed and soffits
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from JBL HOME IMPROVEMENTS INC
We do apologize to this customer if we did not return his call. We are a full service home improvement company that offers a variety of services and pride ourselves on customer service. Unfortunately due to the corona virus we are behind on a lot of projects and are not in the office everyday. Normally we are only in the office in the evenings. We do try to return phone calls within a day of receiving them, unless it is on a weekend and then we return calls on a Monday. We will look into this complaint.
Steven C.
04/2020
4.0
handyman service
+ -1 more
I wanted to hire this contractor. I could not hire this contractor because he wanted 78% of the job cost upfront prior to doing any work.
Description of Work: Various outside trim jobs
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from JBL HOME IMPROVEMENTS INC
We are a full service company that strives to give competitive prices with high quality work and the best customer service. This customer was ready to hire us but wanted the payment schedule changed. It is unfortunate that we could not come to an agreement with the payment schedule. We ask for a deposit to get on the schedule and cover the materials. We explained to the customer that 95% of the job was going to completed the day we start. The only thing we would have to come back for was the painting the second day, which also would have only been a day. For a two day job we broke the payment schedule down into four payments.
Jay C.
03/2020
5.0
drywall, plumbing, remodeling
+ 1 more
The job involved-- Partitioning the room to make an upstairs laundry area Creating an auxiliary small closet To accomplish this, extensive plumbing work as well as electrical and “reconstruction” of areas involved in routing new pipes. The newly created areas were primed and painted. Dave and his team were super punctual, friendly, and professional in every way. Dave was consistently open to changes as well as helpful in making suggestions where he could. Dave showed up at the job site virtually every day to discuss work for the day with his team and to ensure that the work was being performed to his standards. Each morning, drop cloths were laid out and each evening, the area was vacuumed and the drop cloths removed. A lot of attention was paid to maintaining cleanliness to the degree possible and that was much appreciated. The workmanship was very good and attention was paid to detail (seems to be a rarity lately). I am very happy and appreciative of the work from JBL. I would not hesitate to use them again in any future home project.
Description of Work: Upstairs Laundry area and small closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
dorothy Q.
12/2019
5.0
interior painters
+ -1 more
My experience with this company could not have been satisfying. From start to finish, the service was efficient and professional. Appointments were on time, estimates were submitted in a timely manner and the workmanship was of very high quality. All the workmen were polite, industrious and were extremely respectful of my home. I can't say enough about how easy it was to work with them. I will definitely use this company again and recommend them without hesitation.
When our Bathroom toilet pipe eroded leaking water into the room below severely damaging the ceiling, fixtures and furniture, we knew of only company to call. Dave and JBL. After an extremely successful basement renovation a few years ago, he and his team were the only people we wanted to tackle the work. Always professional, punctual and respectful of our home and our family, JBL breaks the all too common trope of the shady unreliable contractor. Dave and his team repaired the plumbing, redid the walls and ceiling, tiled the floors, electrical and painted all the while keeping us constantly informed and updated to their progress and any unforeseen issues. With JBL, I didn’t have to once worry about the job not being done and/or not being done right and as working parents of a toddler, that is a gift. Dave and his team are always welcome in our home and the only ones I call when we need work done.
Description of Work: Room Renovation, Plumbing & Painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl R.
11/2019
5.0
handyman service
+ -1 more
Everything went smoothly and efficiently from setting the appointment, getting the estimate and having the work completed. Dave was professional, honest and helpful throughout the whole process. They stayed true to their word and completed the work in a timely fashion. Would highly recommend JBL to anyone for their home improvement needs.
It couldn't have gone better. Everyone who works for Dave Kaplan (JBL Home Improvements) is excellent at their job, very amenable and easy to communicate with. This seems to start from the top down. Besides knowing how to get the job done, Dave is very easy to deal with. He never says no though he will often present a better idea. I never had to wait for him or his crew to arrive. They were also all very neat and careful.
Description of Work: A large basement media room/den/party room with half bath and closets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$46,000
Joseph C.
10/2019
5.0
drywall, electrician, handyman service, home remodeling, interior painters
+ 3 more
Dave and his crew were excellent. We had two bathrooms completely remodeled. Dave was prompt with replies and very reasonable with the quote. The crew was very courteous, on time, and neat. All crew members asked for our input in fixture and furnishing placements, some of which we never would have thought of. We are very grateful for their expertise and advise. The overall job was completed in a timely manner. Our house was left spotless after working each day. We look forward to using JBL for future projects.
Description of Work: Complete remodel of two bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
carolyn D.
08/2019
5.0
drywall, woodworking
+ 0 more
We were extremely happy with the work completed by Dave’s team from JBL. They were prompt, professional, and we were very happy with the results. They truly do beautiful work and we recommend them without hesitation.
Description of Work: Drywall work Shadow box trim work in foyer and staircase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Bruce S.
06/2019
5.0
decks, handyman service, woodworking
+ 1 more
Dave Kaplan and craftsman Matt were great! Courteous, helpful and very skilled. Project ook only 3 hours and Matt solved the issue of the depression in the pathway with an extra facia strip. Thanks and well done!
Description of Work: Install new risers on front deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Mark G.
06/2019
5.0
home remodeling
+ -1 more
Dave and his crew are top notch!. JBL transformed our 1970s kitchen into a beautifully updated space. From the beginning, Dave guided us through the daunting process with helpful suggestions and advice that enhanced the design. Communication was excellent and the JBL crew were always punctual, courteous and clean. We will definitely be using JBL for our next project. Highly recommended. Thank you JBL!
Dave and his crew were professional, knowledgable and courteous. Top notch!
Description of Work: Trim out skylights, skim coat, spackle, sheetrock repair, paint ceiling and trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin C.
04/2019
5.0
remodeling, basement remodeling
+ 0 more
JBL was great, They were professional, neat, and good. Had no complaints about anything they did. A full basement remodel finished with no issues at all.
Description of Work: Basement remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine S.
04/2019
5.0
electrician, handyman service, doors
+ 1 more
Excellent. They were prompt, personal and reasonably priced. Most of all, however, the work was flawless. The basement door originally and wrongly opened into the garage rather than opening into the basement. Very pleased with the outcome and will use their services again if needed. Highly recommend.
Description of Work: Reversed,replaced and painted basement entry door from garage and Installed new G.F.I. outlets in 2 separate bathrooms.
Extremely pleased with the work, professionalism, attention to detail, and just good nature of all the workmen. It was a pleasure to work with someone who was friendly, straightforward and honest, and knows what they’re doing. Highly recommend JBL!!!
Description of Work: Garage Conversion
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44,000
JESSICA C.
01/2019
5.0
ceramic tile, drywall, electrician, heating & air conditioning/hvac, lighting, plumbing, remodeling, home remodeling, interior painters, basement remodeling
+ 8 more
I found Dave here on angies list and did the usual reference checking and house visits of his past work. Each client had only great things to say which was very reassuring considering the amount of money and trust that is involved in the process. Dave and his crew were great, each day showing up around 7am to start work and always cleaning up each day. His subs did great work and had great explanations for why they did things the way they did for my education. Dave was always there to manage his subs and ensure that things were done to what he prefers and was always in contact with me to make sure that that particular work was done to my satisfaction. This type of remodeling always has things that come up for extra work and cost and dave was great about adjustments and pricing. He was always fair and always did what was necessary and did not try to sell us more. He treated this job as if it was his own basement. In the end, the job was more than what he initially quoted but again, with permits, inspections, and unforeseen work that is required during renovations it was a great outcome that you can see in my pictures. Please be aware that basement finishing requires that the owner do maintenance to prepare for the living space. This includes foundation repairs, water management (if there are leaks, fix them, heavy rains that causes rain to come in, window well water management with french drains etc) that is required by you to understand how your house behaves. You should fully understand and resolve these issues before you start this journey. Thankfully i did such a thing, and cannot be more happy and feel safe that water penetration will not happen once dave came and finished. Additionally, closing the furnace area into a now room requires that you provide adequate ventilation for it to burn. Dave assisted me in the end with a vent on the wall to allow for proper intake as you can see from the pictures. I cannot stress enough that people need to be educated on how basements are done and what can and cannot be done for yours. Dave was a great partner in this process and I cannot recommend him and his team more so for your next project. I will always be using him in the future and I hope that anyone reading this will do so as well.
Description of Work: Basement Finishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard D.
01/2019
5.0
drywall, handyman service, remodeling, woodworking, home remodeling, doors
+ 4 more
Dave and his team were great. Everything was explained as the work was done and the guys were easy to have around. One thing that was important for us was that they were as clean as possible (it was a full gutting of the main bathroom). They were cleaner than expected. Thanks. The work they did was quality from start to finish and as things came up they were quickly resolved. Pros: Quality work. punctual, work was done on the time frame discussed, price was better than expected for all the work done. Cons: None
Description of Work: Complete gutting and redo of a bathroom along with a new front door and install of attic stairs
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
General Remodeling,
Kitchen and Bath Remodeling,
Drywall,
Interior Painting,
Finished Carpentry and Woodworking,
Electrical,
Doors,
Plumbing,
Ceramic Tile,
Lighting,
Insulation
FAQ
JBL HOME IMPROVEMENTS INC is currently rated 4.9 overall out of 5.
Monday: 3:00 PM - 8:30 PM
Tuesday: 3:00 PM - 8:30 PM
Wednesday: 3:00 PM - 8:30 PM
Thursday: 3:00 PM - 8:30 PM
Friday: 3:00 PM - 8:30 PM
JBL HOME IMPROVEMENTS INC accepts the following forms of payment: Check,CreditCard
Yes, JBL HOME IMPROVEMENTS INC offers free project estimates.
Yes, JBL HOME IMPROVEMENTS INC offers eco-friendly accreditations.
No, JBL HOME IMPROVEMENTS INC does not offer a senior discount.
No, JBL HOME IMPROVEMENTS INC does not offer emergency services.
Yes, JBL HOME IMPROVEMENTS INC offers warranties.
JBL HOME IMPROVEMENTS INC offers the following services: KITCHENS, BATHS, TRIMS, REFINISHED BASEMENT, DECKS, ROOFING AND SIDING, WINDOWS, & DOORS, TILE WORK, HARDWOOD FLOORING INSTALLATION AND REFINISHING, HANDYMAN SERVICES