JBL HOME IMPROVEMENTS INC

Construction done...what a great job by JBL Home Improvement. They came when agreed, and took the amount of time they said - seven days. They cleaned up EVERYTHING and was completely respectful of our property. Best of all, there were no gotchas. I waited for the shoe to drop that "so-and-so" would cause them to add money to the job. That never happened. In fact, they put in new molding (a higher quality) without charging. Call them at (631) 584-0136. I have been in customer service for 34 years and I am a hard guy to please. I would not likely use anyone else. I give them an A+!

JBL Home Improvements started work on 7/29/13. The workmen (the owner is NOT doing the work. He is on the job site in the morning and sometimes afternoon) were punctual and polite. Our master bathroom needed repair and renovation after the original tub fittings broke and flooded our downstairs hallway. We hired JBL to 1. demo 2. install new tile shower and bathroom floor 3. install new drywall and Durock. 4. paint 5. install new toilet 5. install new moldings 6. install new vanity 7. drywall and moldings for downstairs hallway and paint bathroom and hallway. For the most part, it was ok. Tile setter is fantastic. Some issues we noticed we brought to Dave Kaplan's attention right away and to his credit, he seemed good about addressing them. Painter was horrible. Paint left on granite in shower, kneewall, large strip of paint left on arch window that I still need to scrape off. Problems began after bathroom was finished. On 8/31/13 first day we could use bathroom after shower doors installed, the one shower head and several body sprays would not turn on. Plumber came back Monday, 9/2/13 to check. It was determined that silt had blocked showerhead but one body spray was faulty. It had never been checked properly and was not performing adequately the week before. We had extra body sprays then but had since returned them, so now we have a faulty body spray that we will have to try and replace. Worst was morning of 9/7/13. At 6 a.m. on Saturday, I woke to the sound of dripping. The laundry room ceiling and cabinetry (located directly under the brand new toilet) were flooded. We ripped open the ceiling to find that when you flushed the brand new toilet, it was leaking. I called Dave Kaplan right away. He and the plumber showed up on Monday, Sept. 9th. Right away the plumber claimed it was "nothing he did". Ok. Then Dave Kaplan claimed the leak was "nothing he did". He claimed the pipe had not been glued properly and that movement caused it to leak. What movement would that be? The demo that JBL Home Improvements did? Or the installation of a new toilet, also installed by JBL Home Improvement. Dave Kaplan refused to fix the problem and tried to charge us for the repair. A repair that entailed ripping out the brand new sheetroock (installed by JBL Home Improvements) and moving the brand new toilet (also installed by JBL Home Improvements) to replumb. We have just spent $18,000.00 plus another $10,000 on materials for a brand new master bathroom where we can't use the toilet. And we have to find another contractor and plumber and pay them to do the repair because JBL Home Improvements does not live up to their work and their promises. We have to install a new ceiling in the laundry room, wipe urine and feces scented water off the cabinetry all because this contractor insists that the movement caused by his company during demo and installation are not his problem. Best of all, he insists we can "only see our side of things". You mean the side where we just paid you, in full, $18,000 to have a working master bathroom? It was funny before how sensitive Mr. Kaplan is. In the beginning of work, his workmen were going to leave a splice in the wall. We caught it and insisted that it be put into a box in the vanity for safety. Then Mr. Kaplan insisted the splice had been left in the wall by the previous contractor. We said nothing, because, pick your battles. But the splice was white to yellow Romex. There was no yellow Romex used by the previous contractor, only white. Coincidence that the workman from JBL Home Improvements was working with a big spool of yellow Romex that day? I don't think so. Now, left with a bathroom I can't use and a contractor who won't fix it, I fail to see the humor in Mr. Kaplan's sensitive side.

Dave Kaplan came to my house to give me an estimate. I wanted to have the wall between the kitchen and living room reduced to a half wall. It would require a new header beam too. I also need a repair to a header beam in the basement. He had came and had some questions and ideas. He said he would get back to in a week with an estimate. After two weeks I called and left a message, but they never called back. To this day I have not heard a thing from them!

Although I could not obtain Dave's services, I would definitly try again. He was the only contractor to give a detailed estimate, and returned my calls promptly. Unfortunately he was up to 3 months to confirm my job. I could not wait this long. This was my fault for waiting so long to find a contractor.

Dave and his staff did an outstanding job of making our sunroom into a beautiful three season room. Dave came to our home to evaluate the job and then timely gave us a written quote exactly as we asked. Pricing was competitive. The job started and finished as was stated during the selection process. Dave was on the job everyday and even communicated when their scheduled changed one day. The JBL team cleaned up at the end of work every day and left everything spotless when the job was completed. The quality of work was excellent and we are very pleased with results. Would definitely use JBL again for future projects.

He gave me a very detailed estimate just a few days after our initial meeting that consisted of exactly what work was going to be completed. It was for $8900.00 which included the labor and basic materials. This was a great selling point for me, because of how detailed it was and how quickly he produced it. I paid for the tile, cabinets, toilet, etc. myself. It turned out fantastic. I have used them in the past and I knew that they did good work. He has a different worker for each aspect of the job, and they all worked very meticulously to create a masterful result. They were courteous and on time. They cleaned up, were very respectful, and carried themselves professionally.

He was prompt. He returned phone calls and came when he said he would. The site wasn't properly cleaned up after the work was done. The siding was not done in the way that we originally talked about. When he was painting the bathroom, a piece of the tile broke around the tub, and he said it was already like that when he started. I was upset about that.

Everything was fabulous except that they estimated 2days to complete the job but really it only took 3hrs. So that was inconvenient because we blocked out two days to be off work. Plus then it seems a little pricey if you think of it in terms of hourly rate. On the other hand, they got a lot done in 3hrs!

Outstanding!! Fast and efficient!!

I highly recommend JBL Home Improvements. Dave (the owner/general contractor) is extremely punctual, friendly, and willing to listen/do some extra leg work to satisfy his customer(s). Our basement was referred to as the dungeon since we moved in, and after saving for a couple of years we decided to undergo construction to have it finished. The obvious daunting task was to find a contractor/company who would be professional, accessible, and do a quality job. We found that in Dave and JBL. We had a couple of contractors come in with quotes, but no one was as prompt and serious as Dave was. He was honest with us in how long it would take to complete the project and sent us a proposal within a couple of days. When we accepted the proposal, construction was started within a week and the entire basement was finished in under a month. Finishing the basement included framing, insulation, electric, plumbing, dry wall, painting, molding, windows, closets, shelving, doors, and new stairs. We also have a gazebo that lost its door due to Sandy, and Dave had a new one put up right away. Dave showed up almost every single day to check on what his workers were doing and even told them to re-do sections that weren't up to his standard. It was impressive to see how much his workers respected him and the company. It was also refreshing to see workers that were honest, hard working, and could communicate easily. Robin, in particular, was very friendly and was patient in explaining everything that was getting done. My wife and I were pleasantly surprised at how easy the whole process was. You read and watch a lot of horror stories about renovations and you eventually come to expect certain trends in contracting. This was not the case with JBL. We are highly satisfied with the company and love our new basement.

Great from start to finish. A true professional.

Work was started shortly after estimate and took approximately 10 days. There were unfortunate interruptions due to blizzard, but Dave projected correct amount of time to complete the job. Work started promptly each day, crew were friendly and professional, cleaned up each day. Painting when better than could have expected. Have already asked Dave for estimate for another job. Very pleased with they way everything went.

As always, they did a great job, were prompt, and even found a problem or two in our older home that could have been dangerous and/or expensive if they had been neglected. Another really good experience with this company!

Although the work has not yet been completed thus far JBL has been prompt and on schedule. Most importantly Dave has been available during the process and has communicated regularly as to the schedule. The workers have been pleasant and answered any questions we have had. JBL is a professional company that understands the importance of good customer service.

The owner’s name is Dave Kaplan and he was excellent. He met the cheapest price I got from the others. He couldn't do any better. The men he had on his crew were really excellent. He had a carpenter and a plumber but he sent the plumber back twice to make sure it was fixed right. He was really very, very good. I would definitely use him again. He was here today because I had a leak and he sent one of his men to take a check. Dave came by later to see if we were okay with everything, which we were. He did a good job. Everyday his crew cleaned up after themselves. My wife and I are really happy with him. I was satisfied with the price but he wasn’t the cheapest either. I told him that there was another company that came cheaper, he asked me how much it was, and when I told him, he said he would definitely match it, and actually, he came a little under than them. It really is just a beautiful job and if I have a problem, he sends people back right away; it is not like I have to argue about it or anything. he said he would definitely match it, and actually, he came a little under than them. It really is just a beautiful job and if we have a problem, he sends people back right away, it’s not like we have to argue about it or anything.

JBL did a great job. It looks fantastic.

Overall, we are extremley pleased with our finished projects and would highly recommend JBL Home Improvements for your contracting needs. We will definately use JBL again for our next needed project(s).

sIt went great! Fast service, very reliable. Dave was honest when I was getting an estimate. He told me he could fix things but it wouldn't be worth it because the problem would come right back eventually. Dave was very honest and didn't look to rip you off or take more money from you. I felt very comfortable from the start. Everyone was punctual and Dave constantly kept me in the loop. Dave answered any questions I had. If they don't respond right away, they will respond that day even if its later in the day! JBL home Improvements Inc will definitely get my business again and I will not even bother to waste my time to get other estimates. This company is the real deal and this is how a company should follow. Worker did a great job! Everything was done right, cleaned up after themselves and did not rush the job! Made sure things were just right and was correct to our satisfaction. They went above and beyond. few other things i forgot to mention above, After Dave came to the house to give me an estimate, he sent the estimate via email right away WITH REFERENCES!!!!! I have never seen a company do this. Also Dave called me daily to make sure everything was going well and to see if I had any concerns or questions. They made sure I was satisfied before giving them final payment. After doing business with JBL Home Improvement Inc, they sent a card thanking us for their business. What a wonderful company. YOU WILL NOT BE DISAPPOINTED!. Will recommend this company to friends and family. I rate this company A+ and above!

Our experience JBL home improvements went very smoothly and the finished product was incredible. Dave and his crew started early each day and I always came home to a very clean work area. For the most part they were working every day unless they were waiting for grout to dry or granite to be installed. My biggest rave for JBL was the time period it took from start to finish. We were anticipating being without a kitchen for atleast 3 months however Dave assured us it would be done in a little over a month - and it was!! The work was very nicely done and we would use JBL again for other projects. Daves price was fair and comparable to other quotes we received. I recommend JBL to anyone looking for quality work, at an affordable price and completed in a timely fashion.

The job went well. It was more involved since the paneling was glued to the walls and required extensive spackling. The workers did clean up; however the spackling dust was very invasive. It required a big cleanup in surrounding rooms.

I highly recommend JBL Home Improvements, Inc. as a company who responds quickly with appointments for job estimates and dates to do the work and as a company who does an excellent job. Dave Kaplan of JBL quickly returned my initial call and set an appointment for an estimate within a few days (July 19, 2012). He was friendly, courteous, professional and punctual. He provided a contract for my review in addition to a six page itemized list of references which included type of job performed and contact info for each. He scheduled the work for a week and a half later (July 31, 2012). He arrived on time with an assistant and completed the job in approximately 4 hours. They cleaned up everything before they left. My closet doors are beautiful. They did a great job and I am completely satisified. The price was reasonable (and well worth it) and the work was excellent. I definitely intend to use them again for future work.

Dave was great - responsive and competent. It couldn't have gone better. Dave came immediately to for the estimate and responded quickly in writing. He came across as competent from the start. He started the job on time and was reliable from start to finish. Two repairs were quoted on a T&M basis, and he performed those at a very reasonable cost. I have other jobs coming up and will definitely use JBL.

From start to finish, Dave & his team were great to work with. All questions were answered, and any concerns were immediately addressed once work was started. We are very please with the work they did, and have already recommended them to friends & family.

the company was extremely professional - their quote was the best in terms of detail and was prompt in coming back to us - but they were so, so, so expensive that we passed - to put it in context, their quote was in the 80s and we went with a highly rated contractor on this list for the 40s for the exact same piece of work - just too expensive!!

Dave and his staff were professional and on time every morning. We are extremely satisfied with the quality of the work. We would definitely hire JBL again.