This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
JBL Home Improvements, Inc, located in St. James, is a family owned and operated remodeling business specializing in residential projects. Owner & Contractor David Kaplan, General Manager Jill Kaplan, along with their team of talented professionals, are dedicated to providing outstanding workmanship and customer service to homeowners who live in their community.
electrician, flooring contractor, insulation, lighting, plumbing, basement remodeling, generator service
+ 5 more
When searching for contractors to finish my basement with the help of Angie's list, I found Dave & his company JBL. JBL had numerous very positive reviews. After Dave's initial visit to scope the job for an estimate, he returned his estimate by the end of the week as promised. His level of detail and attention to all of the items that I had specified when meeting him stood out from the start. The estimate was very detailed such that my wife and I knew exactly what to expect. Dave was courteous and professional right from the start. His carpenters, Matt, Joe and Ryan, were detailed oriented and every wall, trim and finish they completed looks fantastic. The plumbers and electrician brought on site were extremely helpful and made the project a success. The server room is fully functional with the necessary AC duct work and electric supply. Dave's crew cleaned up nicely after everyday of work and worked extremely hard to get the job done in time. I highly recommend him and his crew! The basement looks great, with great quality products and quality workmanship. We constantly get compliments. The result.....FANTASTIC! We also had additional work done by Dave that involved replacing our dining room floor. In this project, there was a troublesome leak that ruined the original dining room floor. His crew found the source of the leak. His plumber fixed all the leaking joints and replaced the faulty plumbing. His quotes for this subsequent work were straight forward, detailed and very fair. Overall, Dave and his crew were extremely professional, courteous and skillful. He was easily accessible via text, phone and email and responded quickly whenever we had a question. He is attentive, on time and communicates well and his prices are fair! Dave is the best contractor I have ever worked with in Huntington. If anything comes up, I will be asking Dave and would highly recommend him and his team. Outstanding workmanship and integrity to boot!
Description of Work: Basement was finished, including installation of walls with insulation, lighting, electric subpanel installed in basement for server room, dining room floor was replaced, leaks were resolved, and finally an electric hookup panel for a portable generator was installed.
As always, Dave and his crew did impeccable work. It looks great!
Description of Work: Gut renovated a hallway: removed plaster, lathe, and paneling down to the studs; wired and installed light fixtures, smoke detectors, and switched; insulated and sheet rocked; painted; installed and stained new floors; sanded and stained stairs; installed new french doors; installed a new bay window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Lori Anne B.
10/2014
5.0
handyman service, siding, replacement windows
+ 1 more
We were experiencing a leak around a first story window between the aluminum frame of the window. JBL removed the siding outside the window to determine the cause. At closer examination, it was determined that the area was sealed correctly. The contractor then went to the second story to the window above the first and removed the siding all the way around the window. He retaped all around the window and resealed the TYVEK wrap around the window. The siding was returned to its proper place.
Description of Work: Repaired leak around window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Thomas C.
09/2014
5.0
handyman service, remodeling
+ 0 more
Dave and his crew, Joe and Ryan, arrived right when they said they would. The were very courteous and professional, they put tarps down to protect the carpet even though I said we were planning on tearing it out. I am planning on more renovations and will definitely contact Dave when we have the plans in hand.
Description of Work: Attic - installed access stairs and flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Maryann M.
08/2014
5.0
electrician, handyman service, insulation, plumbing, remodeling, home remodeling
+ 4 more
Dave Kaplan was very professional with us and straight-forward. I loved that his estimate included things like putting new insulation in exterior walls while the walls were open. He also planned to fix the exhaust venting on another bathroom that we weren't working on but which abutted the bathroom we were planning work on while the ceiling was open. He basically was looking out for bringing our 1967 house up to code in all areas that we could while doing our project. I think our house would have been better off in many ways if we worked with JBL but we decided to go with someone more discount even though I would say Dave's bid was fair for all that it included. I will definitely be calling JBL for our kitchen in the next year or so because with both electric and plumbing and all the other complications of a kitchen, I know JBL will bring a very thorough and professional no-nonsense approach to our job.
Description of Work: We contacted JBL for a near-gut reno on our master bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
GREGORY K.
08/2014
4.0
decks, handyman service, remodeling
+ 1 more
The 2 rear posts (6") and header work for my rear deck was well done and it is beautiful again. Their work is outstanding, were always professional and extremely timely. The front post were simply removal of old rotted posts with Perma Posts. So - no complaints of work. But they did nickel and dime me on the installation of my own deck boards and paint (which I purchased) - charged me top dollar to install them, as an adjustment in the original contract. I would call them again and highly recommend using them. Just be very careful with the "small" additions - negotiate well on first contract to avoid issues
Description of Work: Removed 3 post supports, deck header. Reinstalled a newly constructed 2nd floor deck header, all underlying supports and replaced with 2 Perma Cast columns. Removed/Installed additional 2 columns (Perma Post) on front porch .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from JBL HOME IMPROVEMENTS INC
We are so pleased [member name removed] is happy with our work and would highly recommend us. However, feel the need to respond to the C rating he gave us on price and proving some clarification. While we were on the job, [member name removed] asked if we could replace some deck boards. The deck boards were never discussed and therefore not included in the contract; hence an addition. It was agreed that we would only charge for the time it took to complete the work requested. The amount charged was $200 to cover 2.5 hours of labor for 2 employees to complete this additional task and for paint which, according to the contract, was to be provided by the customer. We cannot recall if the paint the customer had was old or they did not get a chance to pick it up, but either way we got it for them in order to complete the job. Additionally, we left behind approximately $50.00 in lumber materials behind for them to keep. Based on the above, we felt the “nickel and dime” comment included in the review was an unfair assessment of our pricing.
Stephanie S.
08/2014
5.0
handyman service, woodworking, doors
+ 1 more
JBL installed a door in my basement to provide access to a utility room. The estimate, work, and clean up was all done well in a timely manner. The estimate was fair with no cost overrun. The workers were punctual and polite. I would definitely use JBL for future home repairs.
Dave and his crew did an excellent job. The work was high quality and done on schedule. Dave and his team are are a pleasure to work with. The crew was professional, punctual, responsive and neat. Dave provides a detailed estimate up front; any work that varies from what is in the estimate is added or subtracted as necessary as the project progresses. The overall price was about mid-range compared to other contractors that bid on the job. We appreciated the fact that JBL can complete the entire job by bringing in all the trades: plumbing, tile, paint, carpentry, sheet-rock, glazier, and electric. JBL did a good job scheduling and coordinating these workers. Dave showed up on site most days to discuss and review the work. We like the fact that communication can take place via phone, text or email. Overall we were very satisfied with the work and would use JBL again. We would also recommend JBL to others.
Description of Work: Remodel master bathroom, paint master bedroom, re-tile and paint bathroom, miscellaneous plumbing, electric and carpentry.
My project was to replace two exterior doors and a bay window. One of the doors had to have the entrance space increased because I was replacing a 30 inch door with a 36 inch door. The owner, Dave Kaplan, came and gave me an estimate that listed each phase of the work. He warned me that because sections of my home are over 100 years old they might have problems installing the front door. I received estimates from two other contractors. Due to a large unexpected outflow of money I could not do the complete project. JBL was the only contractor to reply to my e-mails asking for a new estimate. Dave agreed to do the work at the price he had listed for the two exterior doors on his original estimate. I could not be happier with their work. The workmen showed up at the scheduled time and did a great job. The doors look great. The only problem that they had with the front door was that it sits lower than the old door. This left a space that they filled with insulation then taped and spackled it. They also did some extra work to reinforce the sill on the side door at no additional expense. They left my home and yard clean. I will have them back to do the bay window next year.
Description of Work: Replaced two exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
wayne T.
08/2014
5.0
decks, handyman service, replacement windows
+ 1 more
David was on time first thing each morning with his crew. Advised us daily in person or and email as to days activities. Had helpful and tasteful ideas to enhance our home many items free or very cost effective. Crews were excellent craftsman and had nothing but great praise for him. His estimate might have been a smidge higher than others but his detail in his estimate an high ratings. With a pleasant n business demeanor sold us. Will be using him in near future for more enhancements. Yeah he is that good n we aren't even related.
Description of Work: New windows n picture window repair wooden deck entrance gate clean n paint house trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Elizabeth P.
07/2014
4.0
handyman service
+ -1 more
This is a follow up to my last review of JBL Home Improvements. I received both an e-mail and a phone call explaining the reason I did not receive a call back after leaving 3 messages was due to the phone system going down after a storm and was not fixed by the phone company for an extended period of time. I appreciate both the explanation and the apology and demonstrates a high level of professionalism.
Description of Work: Provide written quote
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Response from JBL HOME IMPROVEMENTS INC
Thank you for the revision of your report. We take a lot of pride in getting back to our customers. We do appreciate your understanding in this matter.
James K.
03/2014
5.0
flooring contractor, hardwood floor, remodeling
+ 1 more
I used JBL previously for some repair work in my home and his crew did a great job at a very reasonable price. When I discovered that the cement floor in my living room was not level enough to install a hardware floor over I contacted Dave and asked him for a quote and and schedule for leveling the floor. He returned my call promptly and gave me a good price (my living room is very large) and a very quick start date. His crew came in and did an excellent job of leveling the floor, including raising it up so that there is only a little transition between one room and the next (previously there was a large step down to the living room). I highly recommend JBl for home improvements.
Description of Work: Dave and his crew came in and re-leveled my cement floor so that I could install a hardwood floor in my living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,370
Roger L.
03/2014
1.0
home remodeling
+ -1 more
I did not use JBL improvements because they never responded to my calls. I did some calls to 3 others and some responded but never showed up for their appointments. These people have probably more jobs that they can handle. But at least they should have the decency to decline our job offers, which they never did. I however have another company ALURE HOME IMPROVEMENTS. Very responsible company and reliable. They are going to start in April of this year. I will inform Angie's List how good they are after the job is done. Approximate cost of the job is $13000. I think it is somewhat expensive for a walk in shower and other alterations.
Description of Work: .
Rating Category
Rating out of 5
Response from JBL HOME IMPROVEMENTS INC
It is unfortunate that this member feels that we did not return his call. We retuned his call in the evening of the same day he called. There was no answer and no voicemail to leave a message. We pride ourselves in retuning customer calls on the same day. We apologize, and wish this member the best on their project.
James C.
03/2014
5.0
handyman service
+ -1 more
Dave Kaplan and JBL Home Improvements are the best! Dave responded promptly to my request for an estimate and applied Angie's discount to the estimate without my prompting. The quality of the work was outstanding and the job was done with mimimal hassle factor in my home. I have had drywall repairs in this home and other homes in the past and nothing compares to the quality of workmanship from JBL. I actually regret I did not have a more significant project for them but will certainly use them in the future. To give you an idea of their professionalism I had purchased the wood trim myself for our sun porch. The JBL team pointed out I had not matched the trim correctly and would not be happy with the finished product. In an age where many home improvement companiesjust do what was asked of them JBL genuinely cares about customer satisfaction. It is not just lipservice! I reccomend JBL without reservation as a high quality company committed to their customers.
Description of Work: Repaired and replaced a water damaged area of the kitchen ceiling. Installed trim in a sun porch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Karenann V.
02/2014
5.0
handyman service, remodeling, basement remodeling
+ 1 more
Dave and his crew are professionals of the highest order. He completed all the work on time and close to estimate. The only overages were ones that were agreed upon during the course of the work. He was always responsive to any questions or concerns I had through email and phone. His advice was always spot on making for a great experience and fabulous outcome.
Description of Work: Dave and his crew renovated my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Darrel K.
01/2014
5.0
handyman service
+ -1 more
It went well with excellent response and quality work.
Description of Work: They repaired a damaged wall board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Claudia P.
12/2013
5.0
remodeling, home remodeling
+ 0 more
From start to finish, JBL provided exceptional services. Dave was extremely professional, responsive, and courteous during all phases of our bathroom remodels. His attention to detail and responsiveness were great and even the most minor concerns were handled efficiently and promptly. We could not be happier with the finished product! Our bathrooms look beautiful. All of Dave's crew was equally professional and courteous and their workmanship is phenomenal! Our bathrooms were completed within the time specified in the contract as Dave and his crew adhere to their schedule. Dave was very hands on and heavily involved in overseeing all aspects of our bathroom remodels. His crew was always punctual and were extremely mindful of our home and maintaining their work area clean and tidy. Our communication with Dave was excellent as he was easily accessible and extremely responsive to all of our needs. We feel fortunate to have found a company like JBL and will most certainly use their services for future projects!
Description of Work: Full remodel of two bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
louis O.
11/2013
5.0
home remodeling
+ -1 more
The job went exactly as JBL said it would. He stared on time, arived each day on time and finished a day ahead of schedule. All of the work was done perfectly, the job site ( my lower level) was cleaned each day. When they left the only evidence that they were here, was a brand new bathroom. I would strongly recommend JBL to anyone.
Description of Work: Remodeled bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Martin M.
11/2013
5.0
handyman service, basement remodeling
+ 0 more
JBL was awesome. The price was very reasonable when compared to competitive estimates and the workmanship was outstanding. Dave Kaplan offered many suggestions to both improve the design my wife and I had developed and to keep us within our budget. Dave never took the easy way out, always attending to the aesthetics of the finished product rather than just getting the job done. For example, Dave insisted on moving a stanchion 4 inches, because he could then bury it inside a wall. We would have settled for leaving it in place were it not for his offer. Also, he insisted on full 8 foot drop ceilings, which left his ceiling crew with about 2 inches to work with. The JBL crew(s) were neat, very respectful of our home and very professional.. Words cannot describe how pleased we are with our new living space. We would definitely recommend JBL to neighbors and friends.
Description of Work: Complete remodel of an unfinished basement. Finished approximately 850 sf of 1100 sf basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Reu'ven G.
11/2013
2.0
handyman service
+ -1 more
I called about repair service for a large hole in the Fascia on my roof.Snows coming and rain and squirrels are getting in.Wanted an estimate and to find out when the repair could be done.Was told they're not interested and to busy with bigger jobs and they wouldn't get to me for at least a month.
Description of Work: Nothing
Rating Category
Rating out of 5
responsiveness
1.0
Response from JBL HOME IMPROVEMENTS INC
We apologize to this customer that we would not be able to get there for a month to do the job. Unfortunately at this time of the year we are very busy trying to get as many things done for customers as we can before the holidays. We are not a huge company. We did not say we weren't interested, we just could not get there when this homeowner wanted us to and it sounds like it is a time sensitive matter.
Dave is a professional. It was evident in his bid thru the completion of the job. He showed up when he said he would and if there was a change he gave me plenty of advanced notice. His crew was nothing short of professional and did a great job. His bid was by far the most complete and detailed of the all the contractors I had bid. We had a wrinkle with his HVAC sub, Dave stayed on it until it was resolved and kept me abreast of the progress. He responded quickly by both email and phone. Most contractors have yet to master email and the power of the internet, we were able to communicate just fine by email. However he was NOT a no show contractor which I have experienced in the past. He showed up most days (no matter if it was truly required that day or not) and kept a keen eye on the work. Dave is a rare find and I plan on asking him to bid my next project, my kitchen. Angie's list would go out of business if all the contractors were like Dave & the JBL crew!
Description of Work: JBL finished my basement, installed ductless HVAC system and removed wall mounted A/C unit and patched.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Lydia A.
10/2013
5.0
handyman service
+ -1 more
Dave was accommodating and took my busy schedule into account. He called me back and/or replied to my emails in a timely manner when I had a question. He and his workers were punctual every time. The bathroom looks beautiful. The paint job was excellent. The mirrors and light fixtures look great. Dave was very conscientious about cleaning up after each time work was done.
Description of Work: I had a bathroom mirror that was glued to the wall that was cracked and needed to be removed. Therefore, the sheetrock behind that mirror needed to be replaced. The light fixture over the mirror needed to be removed. The bathroom walls and ceiling were spackled and then painted. The window moulding and door moulding were also painted. Two new light fixtures that I had bought were installed a few inches above the two new mirrors (I had bought these as well.) which were put in place with clips. I had a new countertop installed by the store where I bought the countertop. However, JBL installed the new faucet. A kick plate was installed on my existing cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
robert M.
09/2013
5.0
handyman service
+ -1 more
we did the wor ourselves but appreciate the quick quote
Overall we were very happy with Dave's (JBL) work. The quality of the work was exceptional working with David was relatively easy. The people Dave had come to our us were very pleasant and professional. The three challenges we had was 1) Finalizing the contract based on the specific windows and requirements we wanted, this took some time and effort 2)Timing of starting work, once it started it was pretty straightforward 3) Not a clear understanding of the contract requirements for staining the windows, i.e. saying two coats instead of stating match the other window colors. So focus on the contract stating clearly what you actually want. We would highly recommend JBL to anyone Blaine & Gina
Description of Work: JBL installed 4 sets of Pella windows, one of which was a Bay window. They completely remodeled a bedroom. installed Pergo, re-did walls, painting, doors, closets, lighting, baseboard heating
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$24,000
Response from JBL HOME IMPROVEMENTS INC
I do apologize to the homeowner for the initial delays. Working with Pella windows was a little challenging. They were having problems with their computer system at the time we were trying to get prices and ordering. Unfortunately when we placed the order we were told the windows would take approximately 6 weeks to come in. The good thing was the windows came in sooner, but we had set our schedule to the six weeks. We tried to rearrange our schedule to start the project sooner. We do appreciate the homeowner's business and we look forward to working with them in the future.
Dara-ife M.
09/2013
4.0
home remodeling
+ -1 more
The gentleman who came knew his stuff, and probably competent But he was much more expensive than the company I chose to do the work
Description of Work: I needed a half bath turned into a full bath
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
General Remodeling,
Kitchen and Bath Remodeling,
Drywall,
Interior Painting,
Finished Carpentry and Woodworking,
Electrical,
Doors,
Plumbing,
Ceramic Tile,
Lighting,
Insulation
FAQ
JBL HOME IMPROVEMENTS INC is currently rated 4.9 overall out of 5.
Monday: 3:00 PM - 8:30 PM
Tuesday: 3:00 PM - 8:30 PM
Wednesday: 3:00 PM - 8:30 PM
Thursday: 3:00 PM - 8:30 PM
Friday: 3:00 PM - 8:30 PM
JBL HOME IMPROVEMENTS INC accepts the following forms of payment: Check,CreditCard
Yes, JBL HOME IMPROVEMENTS INC offers free project estimates.
Yes, JBL HOME IMPROVEMENTS INC offers eco-friendly accreditations.
No, JBL HOME IMPROVEMENTS INC does not offer a senior discount.
No, JBL HOME IMPROVEMENTS INC does not offer emergency services.
Yes, JBL HOME IMPROVEMENTS INC offers warranties.
JBL HOME IMPROVEMENTS INC offers the following services: KITCHENS, BATHS, TRIMS, REFINISHED BASEMENT, DECKS, ROOFING AND SIDING, WINDOWS, & DOORS, TILE WORK, HARDWOOD FLOORING INSTALLATION AND REFINISHING, HANDYMAN SERVICES