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Monroe Gutter Cleaning LLC

4.8(
414
)

Gutter Cleaning, Gutters, Roof Cleaning,

... +2 more

About us

If you are concerned about having to be home for your scheduled gutter cleaning...not to worry. We will either leave the invoice at your door or mail it to you and you can mail a check to us at your convenience.We are also offering yearly service contracts for spring and fall cleanings. Angies list Contract customers are preferred customers and are a priority over call in Customers. We are fully insured and have been family owned and operated since 1973. We also offer a variety of other services relating to gutter cleaning and minor repair example..roof and valley clean off, tree trimming, downspout strainer installation, resetting of gutters,and minor repair.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Gutter cleaning, minor repair, yearly service contract cleanings.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check

Photos of past projects

Reviews

4.8414 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 401-414 of 414 reviews
Judy Z.
06/2014
5.0
gutter cleaning
  + -1 more
They are reliable, and honest.
Description of Work: I use Monroe Gutter Cleaning to clean my gutters all the time.
Rating CategoryRating out of 5
Yes, I recommend this pro
$80
Ryan K.
05/2014
5.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
John B.
05/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned gutters and unblocked some spots that were plugged.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Lynne B.
04/2014
5.0
gutter cleaning
  + -1 more
It was good, they were great.
Description of Work: They cleaned the gutters and some clogs in the down spouts.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jennifer L.
04/2014
5.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Sean M.
04/2014
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana W.
03/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: It was already late into the season when we bought the deal, but the office was very flexible with scheduling. We got hit with a bad snow storm the day Chet was supposed to come, and I thought they were ultimately not going to be able to do the cleaning. But Chet was in communication with us on a regular basis, and when there was a break in the weather did fulfill the service, right before Christmas. Overall, MGC was very pleasant to work with and did a thorough job. We were happy with their service - so much so that we signed a 2 year contract for future gutter cleanings.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
John L.
03/2014
5.0
gutter cleaning
  + -1 more
The service turned out good.
Description of Work: This was a Big Deal for $100.00 of gutter cleaning. We had to pay a little more as we have a bigger house than the Big Deal was for. They took everything away after they left from the gutters.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$160
Peter L.
03/2014
1.0
gutter cleaning
  + -1 more
See above.
Description of Work: THey were hired to clean the gutters/remove leaves and debris from gutters. Several workers showed up, but most just milled around. They were here less than 30 mins. THey scooped out some debris from the gutters, but when they left the gutters were still quite full of leaves and sticks (it was like they hadn't done anything.) They also dumped the leaves, they did collect, into the backyard. So not only did they not clean out the gutters adequately, they made more of a mess in the yard, that we then had to clean up, too.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
$85
Response from Monroe Gutter Cleaning LLC
I am the owner of Monroe gutter cleaning and am very concerned about this review. I was personally on the job and find these accusations to be false and harmful to my company. We did the same quality job that we did for [member name removed] in 2012 as we did in 2013. The difference is that in 2012 we blew off the roof because it was full of leaves for a fee of $20.00 extra. In 2013 we did the same procedure of blowing off the roof ,but didn't charge any extra because [member name removed] was a repeat customer. The reason we blow off the roof when it is possible is because if the leaves are left on the roof after the gutters are cleaned they could flush down into the gutters after a heavy rain or blow down and fill them back up after a heavy wind storm. Most other companies do not offer this service and leave the leaves on the roof. We guarantee our work and if there was a problem I only wish [member name removed] would of called me immediately instead of waiting five months to write such a negative review.In 2012 and 2013 we were promptly payed for our services with out any problems or notification that [member name removed] was unhappy with our service I would of gladly come back to [member name removed] home to remedy his unhappiness if he would of called me.. We always try to do a professional job on every job and stand behind our work. You can see from other positive reviews that this review is not in line with the norm.
Debra R.
02/2014
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Andrea H.
12/2013
5.0
gutter cleaning
  + -1 more
.
Description of Work: They cleaned our gutters quickly and thoroughly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
HAROLD D.
12/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned gutters and downspouts, removed all debris.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jennifer P.
11/2013
5.0
gutter cleaning
  + -1 more
Went well!
Description of Work: Chet and company cleaned out our gutters and also installed strainers to prevent future blockage. This is our first home and we knew the gutters were in need of a cleaning. Chet explained everything he was doing and gave us advice on what we should do in the future. Chet was friendly, professional, honest and we look forward to working with him in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Alan S.
09/2013
2.0
gutter cleaning
  + -1 more
.
Description of Work: Didn't do anything...never called or emailed
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Monroe Gutter Cleaning LLC
Mr. (member name removed) must have our company confused with another company.We keep very detailed messages from all of our calls and conversations with customers. We do not have a record of a message or call to or from Mr. (member name removed). Also, September is the month we take off due to the impending fall workload. All of our jobs were completed in August and the office was closed from September 1-16th. Customers had an option of leaving a voice mail or were referred over to another company. We also DO NOT schedule by appointment. If you had a particular day scheduled, September 4, 2013, then again, you have us confused with another company. We are sorry Mr. (member name removed) has a bad experience with another company. A gentle phone call to the company you actually booked the job with might have resolved this issue right away.

Contact information

1600 Rush Scottsville Rd, Rush, NY 14543

http://monroeguttercleaning.com/Monroe_Gutter.html

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Gutter Cleaning,
Gutters,
Roof Cleaning,
Pressure Washing,
Roofing

FAQ

Monroe Gutter Cleaning LLC is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Monroe Gutter Cleaning LLC accepts the following forms of payment: Check
Yes, Monroe Gutter Cleaning LLC offers free project estimates.
No, Monroe Gutter Cleaning LLC does not offer eco-friendly accreditations.
No, Monroe Gutter Cleaning LLC does not offer a senior discount.
Yes, Monroe Gutter Cleaning LLC offers emergency services.
No, Monroe Gutter Cleaning LLC does not offer warranties.
Monroe Gutter Cleaning LLC offers the following services: Gutter cleaning, minor repair, yearly service contract cleanings.
ask for details

Contact information

1600 Rush Scottsville Rd, Rush, NY 14543

http://monroeguttercleaning.com/Monroe_Gutter.html

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day