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CertaPro Painters® of Nassau County

Interior Painting, Exterior Painting, Drywall,

About us

At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.

Business highlights

33 years of trusted experience

Services we offer

Interior and exterior residential & commercial painting, drywall repairs, light carpentry, water damage repairs & deck staining.

Services we don't offer

N/A

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.423 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
22%
3
4%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-23 of 23 reviews

Dennis B.
01/2022
5.0
drywall, house painters
  + 0 more
In the end it was excellent. Lou was great to deal with. Some areas were not prepped properly and Lou had the staff come right back to fix the few problem areas. Highly recommended.
Description of Work: Entire exterior of house, shingles, doors, wood trim, shutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph D.
08/2016
5.0
house painters
  + -1 more
They showed up on time and completed the work in a timely manner.
Description of Work: In 2014 we wrote a negative review of an exterior paint job done by Certapro a little over 2 years before, which we were told was no longer under warranty. Louis Federico, the owner, has called us several times to try to rectify the situation of extreme pealing of their paint job. We finally agreed on price of $300 to scrape and repaint the driveway side of the house and a few smaller areas. It was done today. It looks really good now. The workers were extremely polite and careful in their work. They cleaned up and left everything neat. Sherman Williams donated new paint because of the pealing. We are very pleased with the way it looks now. Thank you Certapro and Louis Federico for following up on this situation to our satisfaction. The DeMarcos

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Peter R.
12/2015
1.0
interior painters
  + -1 more
unknown
Description of Work: very poor work, poor customer service, in litigation
Rating CategoryRating out of 5

Response from CertaPro Painters® of Nassau County
Mr. [Member Name Removed] took CertaPro Painters to court. His concerns were reviewed before the judge along with detailed pictures of the job. After a thorough review of the evidence, the judge's decision was in favor of CertaPro Painters. The judge's decision was CertaPro had completed the job and fulfilled its contract with Mr. [Member Name Removed]. Mr. [Member Name Removed]'s work is covered by the CertaPro warranty. Any issues that arise under warranty in the future will be addressed.

ALAN A.
04/2015
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: Painted the outside of my house. It went well as they had to work around my wife's daily schedule. My date of service may be wrong as I am not home currently to double check a more exact date and what we spent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joel Z.
12/2014
5.0
house painters, interior painters
  + 0 more
Went well. Needed to modify project to add on additional full prime work.
Description of Work: Paint outside of house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,952

Joseph D.
08/2014
1.0
house painters
  + -1 more
It looked good until this year because the paint has peeled off on a large spot on the 2nd floor of our house.We called Louis Federico and he said it's past the 2 year warranty and nothing lasts forever. We feel that's a poor response as its only 6 months past the warranty. He also said we would have to pay to repaint the bare spots. Also the paint seems very chalky and I now see quite a few more peeling spots. Also he said back in June the paint would be analyzed by a representative from Sherwin williams. It snow October. I just called Certa Pro and they said it will take ten more days. Hard to believe.
Description of Work: They painted the exterior of our house and put on a new side door to the garage.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from CertaPro Painters® of Nassau County
Thank you for taking the time to communicate your concerns. Upon receiving this customer's call that there was some peeling on the home to be addressed, I promptly visited the home and examined the peeling areas with the customer present. Since the peeling, although limited, was a concern in particular because a top level paint from Sherwin Williams was used, I contacted the paint manufacturer to have the peeling investigated by their field expert. The field expert visited the home within a week, took peeling paint samples and sent them to their corporate lab for testing to determine cause of paint failure. It was noted upon the site visit that small mites were under the surface of the paint. There was a very large infestation. The Sherwin-Williams lab testing took a little over a month to receive back results. We communicated this during the period with the home owner. Unfortunately, the homeowner felt that the response time was excessive and questioned whether indeed these steps had been been taken. Within the next few days, the lab report was sent to me and I reviewed it with the homeowner. It indicated there were high levels of moisture and bug infestation. This contributed to the issue. Since the 2 year warranty had passed by more than 6 months, I advised the homeowner that we would address all peeling areas, supply the paint free of charge, and charge simply for painter cost to do the work. The homeowner decided to decline this offer.

Lynn C.
07/2014
5.0
interior painters
  + -1 more
They were professional and did a good job
Description of Work: Painted stairs and hallway and bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ed W.
05/2014
4.0
interior painters
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


ed W.
03/2014
5.0
interior painters
  + -1 more
.
Description of Work: Certapro painted our kitchen and may be retained to paint other areas of our home. Overall they did a very good job. One issue did arise in the course of doing the prep work when an extra layer of wall paper had to be removed and extra skim coats applied. They said extra work and materials were required and the additional costs needed to be added to the bill. We settled on the additional cost and the work was completed on time and to our satisfaction. A small area needed some rework and it was done the very next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ed W.
03/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: Certapro painted our kitchen and may be retained to paint other areas of our home. Overall they did a very good job. One issue did arise in the course of doing the prep work when an extra layer of wall paper had to be removed and extra skim coats applied. They said extra work and materials were required and the additional costs needed to be added to the bill. We settled on the additional cost and the work was completed on time and to our satisfaction. A small area needed some rework and it was done the very next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

antoinette F.
03/2014
5.0
interior painters
  + -1 more
They're very good. They were on time, efficient and professional.
Description of Work: I've used CertaPro Painters of Nassau County for painting. They painted the whole interior of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kristian O.
12/2013
5.0
interior painters, wallpaper removal
  + 0 more
I am very happy with the final product. Lou, the owner, was very professional. He provided a detailed, printed estimate and took his time explaining the ins and outs of the work to be done. He also answered his cell phone whenever I called, or would at least get back to me quickly. He knows his stuff, and likes to talk. The painter, Marco, does excellent work - I have never seen a room painted so well, with crisp lines, all the underlying cracks and nail holes undetectable in the end product. My criticism: the work took longer than planned because after coming in briefly the first day, Marco did not return the second day. He had work to finish on a prior job. Normally, this might not be such a problem, but I was annoyed with the fact that we had written on the top of the contract the day the work would start, and it was clear that they were not ready to start that day. There is one positive aspect to this, as it shows that they are busy and thorough, but it discommoded us. On the second day of work, the day on which Marco did not return, we were strung along with the promise that he might come if he was done. I prefer more definite timetables, and Lou hemmed and hawed quite a bit instead of committing, saying that the painter would or would not be present. This led to us having a house sitter waste a half a day at our house waiting for Marco to come, when he did not do so. It also led to my wife having to work from home to accommodate the extra day. That said, if we have the time and the patience to work with a painter who can not commit to specific timetables, we will work with Certa Pro again.
Description of Work: In a 10 x 15 foot room, wallpaper removal, preparation of walls, painting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Mike R.
08/2013
4.0
house painters
  + -1 more
I like their statements towards their expertise but waiting to see results before an opinion can be rendered.
Description of Work: I have selected this contractor and when work proceeds I will have proper evaluation for the review.
Rating CategoryRating out of 5

James E.
07/2013
3.0
interior painters
  + -1 more
I was not satisfied with the work as about 1 month after they were here the paint started to peel in three areas. They didn't seem to have the proper or adequate equipment for the job. No tarps were used and they relied on what looked like brown wrapping paper! I called them four times and I was told that I was "on the list." So, while they state that they have a guarantee that to remedy any problem within two years...it was quite a project to have them stand by that guarantee. UPDATE: In September 2013, they finally returned and fixed the problem areas and I am now satisfied with job. They actually used legitmate tarps this time around, too!
Description of Work: They were hired to paint our living room, dining room, upstairs hall, and downstairs hall.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$4,900

Response from CertaPro Painters® of Nassau County
This summer CertaPro Painters has completely repaired and repainted all ceiling peeling problems that occurred in the months AFTER the original project at the [member name removed] home was completed in November 2012. We have also fully repainted the hallway and living room ceilings completely to ensure no repair evidence would be visible. It was important to CertaPro Painters that we fully honor our warranty and make sure we delivered a pristine, 100% quality solution to [member names removed]. We spoke with [member name removed] at the end of September 2013. We are happy to hear all repair work is holding up well and now complete to her satisfaction. We asked her to please call us again if any new peeling occurs. We apologize to [member names removed] that they felt they had to wait longer than anticipated. We were challenged to fit this repair work in during our high demand season. We did respond to the customer’s initial and subsequent calls in a timely manner, including going to the home within a few days of [member name removed] reporting the peeling issue to us earlier this year. We will reach out to them in the months ahead to ensure all of our work continues to meet their satisfaction. We will briefly summarize the issue and corrective action CertaPro Painters carried out with this customer to fully honor our 2 year warranty commitment, as we do with all customers who experience any problems with our work after project completion. • The scope of this painting project was to make repairs and repaint a home built in 1940 with plaster walls and ceilings that had significant peeling, particularly on the ceiling areas. These were delaminating completely to the plaster surfaces. • The home was prepped and painted resolving these issues that were apparent at the time. The work started in October but had to be completed in November due to disruption at their home from Super Storm Sandy. • [Member name removed] called in early 2013 to report she observed a couple of small specific peeling locations. CertaPro Painters owner, Lou Federico, went to her home right away to look at the issue. At that visit he explained that homes with this condition will often have a peeling condition reoccur in a different location following a new paint application. This new paint application adds moisture from the wet paint, as well as surface tension from the paint drying process. Lou recommended to [member name removed] that they allow a month to pass to see if additional peeling occurs in other areas. This way the rework can be done during one visit vs having to come back multiple times if new problems developed later. Given the age and condition of the ceiling, Lou felt this was the right technical approach and would minimize the disruption to the customer caused by multiple work visits. • The homeowner felt we were not reacting to her calls for repair. We assured her this was not the case during several conversations with her. We assured [member name removed] that we always honor our warranty with all of our customers. • We completed the repair work this summer as described in the opening paragraph of this reply. We are glad to hear from the customer that she is now satisfied.

charles W.
08/2012
5.0
house painters, interior painters
  + 0 more
Lou came out and gave us an estimate and then we asked him to come back two other times as we were adding more to the job. He was pleasant and easy to work with. The workmen were professional, neat and pleasant. The wallpaper guy came back twice to make repairs that were created when I was trying to hang a shower rod and shelving in the bathroom. With all the extras we added, the price was a little higher than the first estimate but within reason. The job was slated for two days but took three, due to the weather and the fact that they had to remoie three layers of wallpaper in the downstairs bathroom.
Description of Work: We contracted to repaint 2 bathrooms, wallpapering one and to paint the outside front door and hand rail. Later on we added the side door and railing and did a two tone in the upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,635

Dave O.
07/2012
5.0
house painters, interior painters
  + 0 more
The job went very well they were competent and easy to work with.
Description of Work: They painted the entire exterior of my home, also painted much of the interior. They replaced multiple doors in the house including closet doors as well. The replaced the baseboards and some molding also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Sandra K.
05/2012
5.0
deck cleaning, house painters, interior painters
  + 1 more
Everything they promised happened. They were on time and always on schedule. Everything expected got accomplished. It was a pleasure to work with them.
Description of Work: I am considering putting my house up on the market. I used them to stain my outdoor deck, paint my walls and areas around the deck, scrape my basement floors, paint front door and over-hang, fix kitchen ceiling and painted room, etc. They performed various odds and ends to get my home in good order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Pamela S.
04/2012
4.0
house painters, interior painters
  + 0 more
Their crew is very nice and friendly. They were reliable and they showed up. The paint job is not lasting very long. I do not know if that has anything to do with them or the materials they used. The kitchen is where it is not holding up. I think they are more of exterior painters or wall painters than cabinet painters. Probably I will not use them in the future.
Description of Work: I used CertaPro Painters of Nassau County to paint the exterior of the whole house and they also did my kitchen.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$14,000

Joseph L.
10/2011
5.0
interior painters
  + -1 more
They were very good. They were clean and professional. They showed up on time. They worked the whole day. I didn’t find anything that was negative. They were a little expensive.
Description of Work: CertaPro Painters of Nassau County painted the whole inside of my house about 2 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

CRAIG B.
10/2011
4.0
house painters, interior painters
  + 0 more
They were good, very professional and reliable. The man who was in charge came when he said he was supposed to come. When I had a little problem, he came back, which is important. They are probably going to come back in February.
Description of Work: I used CertaPro Painters of Nassau County to paint the exterior and interior of my house.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard H.
09/2011
5.0
house painters, pressure washing
  + 0 more
Our experience with CertaPro Painters of Nassau County was excellent. The initial visit from Lou to evaluate the house for an estimate and to demonstrate to us the quality of the work of his company was professional and thorough. Because CertaPro is a national organization, we were concerned that the estimate might be high, but it was in line with other estimates we received. Their crew, led by Marcus, started work when they said they would. They arrived on schedule each day and cleaned up at the end of each day. The job took as long as it was predicted to take. We easily reached agreement on when and in what amounts our payments would be made.
Description of Work: Our English Tudor style home has an exterior of about two thirds stucco, one third brick and stone and also trim which is covered in brown aluminum siding. They power washed the brick, stone and stucco and then repainted the stucco and aluminum trim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Sheila P.
08/2011
4.0
interior painters
  + -1 more
They did a good job on giving the estimate.
Description of Work: They gave me an estimate on interior painting.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CertaPro Painters® of Nassau County
To Angie's list moderator: You have this report listed under the wrong CertaPro Operator. I believe you want to have the CertaPro out of Roslyn. This report is not in our areas and not our customer.

Allison R.
03/2011
5.0
drywall, interior painters
  + 0 more
They were very professional and they were very nice. I felt very comfortable having them in the house. They worked very quickly and they did a great job. The price is very competitive. It is always higher than what you wanted it to be. As for punctuality they were late for few appointments. I would use them in the future
Description of Work: CertaPro Painters of Nassau County did interior painting. They did the whole downstairs; the kitchen, dinning room and the living room They did patch up dry wall also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

    Contact information


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Interior Painting,
    Exterior Painting,
    Drywall,
    Pressure Washing,
    Deck Maintenance,
    Wallpaper Removal,
    Artwork/Murals,
    Water & Smoke Damage,
    Wallpaper

    FAQ

    CertaPro Painters® of Nassau County is currently rated 4.4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    CertaPro Painters® of Nassau County accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
    Yes, CertaPro Painters® of Nassau County offers free project estimates.
    Yes, CertaPro Painters® of Nassau County offers eco-friendly accreditations.
    No, CertaPro Painters® of Nassau County does not offer a senior discount.
    No, CertaPro Painters® of Nassau County does not offer emergency services.
    No, CertaPro Painters® of Nassau County does not offer warranties.
    CertaPro Painters® of Nassau County offers the following services: Interior and exterior residential & commercial painting, drywall repairs, light carpentry, water damage repairs & deck staining.
    N/A

    Contact information


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM