CertaPro Painters® of Nassau County

In the end it was excellent. Lou was great to deal with. Some areas were not prepped properly and Lou had the staff come right back to fix the few problem areas. Highly recommended.

They showed up on time and completed the work in a timely manner.

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Went well. Needed to modify project to add on additional full prime work.

It looked good until this year because the paint has peeled off on a large spot on the 2nd floor of our house.We called Louis Federico and he said it's past the 2 year warranty and nothing lasts forever. We feel that's a poor response as its only 6 months past the warranty. He also said we would have to pay to repaint the bare spots. Also the paint seems very chalky and I now see quite a few more peeling spots. Also he said back in June the paint would be analyzed by a representative from Sherwin williams. It snow October. I just called Certa Pro and they said it will take ten more days. Hard to believe.

They were professional and did a good job

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They're very good. They were on time, efficient and professional.

I am very happy with the final product. Lou, the owner, was very professional. He provided a detailed, printed estimate and took his time explaining the ins and outs of the work to be done. He also answered his cell phone whenever I called, or would at least get back to me quickly. He knows his stuff, and likes to talk. The painter, Marco, does excellent work - I have never seen a room painted so well, with crisp lines, all the underlying cracks and nail holes undetectable in the end product. My criticism: the work took longer than planned because after coming in briefly the first day, Marco did not return the second day. He had work to finish on a prior job. Normally, this might not be such a problem, but I was annoyed with the fact that we had written on the top of the contract the day the work would start, and it was clear that they were not ready to start that day. There is one positive aspect to this, as it shows that they are busy and thorough, but it discommoded us. On the second day of work, the day on which Marco did not return, we were strung along with the promise that he might come if he was done. I prefer more definite timetables, and Lou hemmed and hawed quite a bit instead of committing, saying that the painter would or would not be present. This led to us having a house sitter waste a half a day at our house waiting for Marco to come, when he did not do so. It also led to my wife having to work from home to accommodate the extra day. That said, if we have the time and the patience to work with a painter who can not commit to specific timetables, we will work with Certa Pro again.

I like their statements towards their expertise but waiting to see results before an opinion can be rendered.

I was not satisfied with the work as about 1 month after they were here the paint started to peel in three areas. They didn't seem to have the proper or adequate equipment for the job. No tarps were used and they relied on what looked like brown wrapping paper! I called them four times and I was told that I was "on the list." So, while they state that they have a guarantee that to remedy any problem within two years...it was quite a project to have them stand by that guarantee. UPDATE: In September 2013, they finally returned and fixed the problem areas and I am now satisfied with job. They actually used legitmate tarps this time around, too!

Lou came out and gave us an estimate and then we asked him to come back two other times as we were adding more to the job. He was pleasant and easy to work with. The workmen were professional, neat and pleasant. The wallpaper guy came back twice to make repairs that were created when I was trying to hang a shower rod and shelving in the bathroom. With all the extras we added, the price was a little higher than the first estimate but within reason. The job was slated for two days but took three, due to the weather and the fact that they had to remoie three layers of wallpaper in the downstairs bathroom.

The job went very well they were competent and easy to work with.

Everything they promised happened. They were on time and always on schedule. Everything expected got accomplished. It was a pleasure to work with them.

Their crew is very nice and friendly. They were reliable and they showed up. The paint job is not lasting very long. I do not know if that has anything to do with them or the materials they used. The kitchen is where it is not holding up. I think they are more of exterior painters or wall painters than cabinet painters. Probably I will not use them in the future.

They were very good. They were clean and professional. They showed up on time. They worked the whole day. I didn’t find anything that was negative. They were a little expensive.

They were good, very professional and reliable. The man who was in charge came when he said he was supposed to come. When I had a little problem, he came back, which is important. They are probably going to come back in February.

Our experience with CertaPro Painters of Nassau County was excellent. The initial visit from Lou to evaluate the house for an estimate and to demonstrate to us the quality of the work of his company was professional and thorough. Because CertaPro is a national organization, we were concerned that the estimate might be high, but it was in line with other estimates we received. Their crew, led by Marcus, started work when they said they would. They arrived on schedule each day and cleaned up at the end of each day. The job took as long as it was predicted to take. We easily reached agreement on when and in what amounts our payments would be made.

They did a good job on giving the estimate.

They were very professional and they were very nice. I felt very comfortable having them in the house. They worked very quickly and they did a great job. The price is very competitive. It is always higher than what you wanted it to be. As for punctuality they were late for few appointments. I would use them in the future