It was very intricate work, they did a great job. Dealing with them was a pleasure.
Description of Work: They did a hole wall unit for me. This includes cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
elaine T.
08/2009
5.0
home remodeling
+ -1 more
Nava Slavin and her associates were absolutely fantastic. I would not hesitate in recommending them or indeed using them again. Their planning was impecable and nothing was too much trouble. They made the process so easy and trouble free. They made a timetable and stuck to it,even fitting the kitchen slightly earlier than planned. The quality of the cabinetry is so good and everything they recommended worked so well. Nava went above and beyond duty and gave us lots of advice on tiling and lighting and everything she recommended really did enhance the rooms.They were fantastic people to work with and they far exceeded my expectations. Please do consider speaking to them if you are either re-modelling your kitchen or bathroooms.
Description of Work: We had our entire kitchen remodelled.Floors were tiled in both the kitchen and bathrooms. Cabinetry was sourced and provided for two bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Stephen R.
03/2009
1.0
remodeling, home remodeling
+ 0 more
The Creative Edge Inc. is a Kitchen and Bath design firm. 1. Hired to renovate our kitchen. Nava Slavin, Pres. claimed to be an architect - NOT TRUE. Fraudulent statement. Our searches have found she has no professional certifications at all. 2. Design fee - $2000 paid after getting quote for cabinets. after check was cashed cabinets quoted $7000 more. - Lowballing. 3. Got price for installation from her contractor. Just before installation she brought in new contractor and another person to install cabinets quoting thousands more than originally stated. This was AFTER we gave deposit for cabinets. - Lowballing. 4. During design process Nava Slavin made many errors we had to correct, some of which again caused us further expenditures. 5. Just prior to installation we discovered kitchen couldn?t be installed according to her specification and plans. Her own contractor called it ?a big mistake?. She yelled at us and blamed us for her error. 6. Alternative plans for kitchen to correct her mistake were ugly and unacceptable. We NEVER would have approved or paid for any originally. 7. She has had our money, $50,000 + for almost 1 year - we have nothing. She is incapable of admitting she made a mistake. She doesn?t hesitate to lie and is totally incompetent in our opinion. 8. Our lawyer gets no response to anything from her or her lawyer. She wants to keep our $50,000 and ignore us. Our atty. has had to file with the court for a conference to get a judge to force a response. All the replies from this company are bogus. The defamation suit was thrown out of court. We have never sued any designer, firm, or anyone. She is not an architect. We were never given a list of contractors. We were told take it or leave it. She replied to the law suit only when ordered by a judge. Her mistake, her alternate plans were truly horrible. She considers her inability to not implement her original design a small problem.
Description of Work: See detail in next box.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50,000
Response from THE CREATIVE EDGE INC
This is a couple admitted that they sued other designers before & seems to enjoy suing and filing complaints about anyone they can, Latest victim was their painter. These clients changed their mind about taking and paying the balance of their custom kitchen from Italy after it arrived at our warehouse. In efforts to get back their non refundable deposit as per signed contract, they decided to sue us & slender our untarnished name. We have NEVER had a claim against us & will shortly post many old client testimonials. First false statement from the member is about my credentials, in fact I did graduate with a Bachelor of Architecture from City College School of Architecture in June 1976. Second, cabinet estimate has to do with the layout of the kitchen. When clients add cabinets & accessories, the price changes. They wanted all the changes or they wouldn’t have paid. Third, we do not directly install or give installation prices, we suggest a list of contractors. Clients are encouraged to make their own decision on which contractor to use. Fourth, absolutely no errors were made in this kitchen. Upon emptying the top part of a tall oven cabinet, they remembered from doing their fairly new kitchen a few years before that in the ceiling was a very small part of the above stair and therefore we would have had to have a small soffit in the back of the cabinet that absolutely would not change the layout of the cabinets. We were glad to design free of charge 6 different options of how to deal with that situation, All actually would have enhanced the design. They refused all our attempts at solving this minor issue including moving the stair a few inches to avoid it completely. The clients never agreed to delivery of the cabinets or appliances. The kitchen absolutely could have been installed. I never, ever yelled at any client. This is simply a malicious way to slander us to try to hurt our business. Even the fact that their lawyer did not get a response from our lawyer is a proven lie. They have been in touch continuously and a judgment was given by a judge against the the member’s continuing to spread slanderous remarks against us. They sent hundreds of letters all over our neighborhood to try to kill our reputation. Luckily we do have a loyal following who will vouch for us any time. Thank you for reading our response. Feel free to discuss any time. Nava
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling
FAQ
THE CREATIVE EDGE INC is currently rated 4.6 overall out of 5.
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
No, THE CREATIVE EDGE INC does not offer free project estimates.
No, THE CREATIVE EDGE INC does not offer eco-friendly accreditations.
No, THE CREATIVE EDGE INC does not offer a senior discount.
No, THE CREATIVE EDGE INC does not offer emergency services.
Yes, THE CREATIVE EDGE INC offers warranties.
THE CREATIVE EDGE INC offers the following services: KITCHEN & BATH DESIGN GALLERY, KITCHEN CABINETS, BATHROOM CABINETS, BATHROOM VANITIES, TILE, COUNTERTOPS ETC.