Hartcorn Plumbing & Heating

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Our original call was for two days prior to them coming, but was rescheduled due to other heat emergencies which I understand but we were notified almost an hour into our time window that they wouldn't be coming that day. On the rescheduled date, the guy showed up on time and was quick to get to work. One sink was repaired successfully but the second is too old to have readily available parts. We were given the choice of having him go shop for parts & replace them or we could purchase a new faucet and have it installed. We opted for a new faucet but the guy didn't have any in his truck for residential installs. He did give some pointers as to how to replace it ourselves. The biggest shock was the invoice. For an hour's worth of work we were billed 2-hours of time because of travel. Not wanting to argue with the plumber directly since paperwork isn't his job, I paid it. We called the office shortly thereafter and tried to figure out why they billed us like that. We were told we should've only been billed for 1-hour and the invoice was adjusted with ease. This extra time is $95 and quite a big chunk of money. They let us know next time to call the office when the guy is still here, which is a bit odd to put the plumber in the middle of this, but we'll do that next time. At the end of the day the plumber did what work he could and our bill was corrected with one phone call. Can't ask for much more than that.

We have been using his services for a couple of different things and he is wonderful. He is very easy to work with and the price that he charges is reasonable. I paid him $650 in summer and $35 for the work done in the last weekend. I don't have a lot of comparison to do when it comes to pricing. There were a couple of things that I didn't like after the original job was done. So, he came back immediately to address them without asking any questions and it was a very easy process. I would use his services in the future too.

I was a little disappointed on the first call because he did not allow enough time to do the work I had asked and only one repair was made. They were not too good on the appointment times. On the second call they were much better being on time. Price reflects a total for both jobs.

Like I said the plumber went out for coffee while waiting for a tool that should have been on the truck considering the fact that when I first called I told them it was a slab leak and they should have had the necessary tools available to do the job. But to charge me while the plumber was out getting coffee is unacceptable. He jackhammered the floor fixed the pipe. Cemented the hole with the lousiest sub grade cement that will have to be re-done before I can put a new floor down, as the surface is uneven and the concrete is full of bumpy stones.

He did a pretty good. The price was pretty cheap as he charged me an hourly rate and he only worked for about two hours. I highly recommend using them. I am going to have them come out for some other jobs.

Frank was timely. He was very knowledgeable & explained the problem with toilet's original installation by a different company, & why it leaked destroying ceiling in downstairs living room. The repair was made in a timely fashion & then the faucet outside was replaced. He was also neat and clean up after himself. We like his professional appearance and helpful attitude. If he couldn't fix a problem he didn't pretend to know what to do like so many others we had called. We will also continue to use Angie's List.

THEY WERE VERY RESPONSIVE AND PROFESSIONAL PEOPLE. THEY DID A NEAT AND CLEAN JOB. HARTCORN WENT ABOVE AND BEYOND TO GET THE JOB DONE AND THEY GOT IT DONE VERY QUICKLY.

I BELIEVE THEY ARE A GREAT FULL SERVICE COMPANY IN THE OLD FASHION SENSE. EVEN WHEN I HAVE HAD THIS COMPANY COME OUT FOR MINOR ISSUES THEY HAVE TREATED ME LIKE A VALUED CUSTOMERS. MY NEW TOILETS FLUSH WITHOUT ANY PROBLEMS.

THIS COMPANY DID A FANTASTIC JOB OF REPLACING THE PIPES PROMPTLY. WHEN I CALLED FOR SERVICE THEY SHOWED UP WITHIN AN HOUR. I BELIEVE THE PRICE WAS REASONABLE FOR NEEDING IMMEDIATE RESPONSE.