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Bi-County Garage Doors Inc

Garage Doors

About us

Bi-County Garage Door is owned and operated by John and Bill Malone. They have been in the garage door industry for over 20 years each. At least one of them is on every installation. Bi- County Garage Door is licensed and insured in both Nassau and Suffolk Counties and has an excellent record in both Bi-County Garage Door is a family run business with more than 20 years experience in sales, service, and installations. We carry and service many different manufacturers including Amarr, Hormann, Clopay, Genie, General Door and others as well as automatic door opener manufacturers Lift-Master and Genie. Bi-County Garage Door also stocks many repair parts and most repairs are done within 24 hours. Bi-County Garage Door provides quality service at a reasonable rate. Additional email - themalones@live.com.

Business highlights

27 years of trusted experience
Family Owned & Operated

Services we offer

Garage doors & openers-sales, repairs & installations.

Amenities

Warranties
Yes
Senior Discount

$10



Accepted payment methods

Check

Photos of past projects

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 68 reviews

Peter L.
10/2020
5.0
garage doors
  + -1 more
Everything was great from start to finish. I would highly recommend using them.
Description of Work: Repair on garage door pulleys, springs and cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

Fred R.
09/2020
5.0
garage doors
  + -1 more
BiCounty was easy to work with from quote to finish. Job was well done and satisfied with product and installation. Would highly recommend.
Description of Work: replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

Bill R.
07/2020
5.0
garage doors
  + -1 more
They were professionals and the project went smoothly. I am very satisfied with the work.
Description of Work: replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

Rob T.
05/2020
5.0
garage doors
  + -1 more
It went perfectly. They were very professional and nice to deal with also
Description of Work: replace garage door and runner system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Bi-County Garage Doors Inc
Thank you

Carl C.
11/2019
5.0
garage doors
  + -1 more
John was excellent. We scheduled the appointment for this past Saturday and he showed up on time, got to work and was finished in the amount of time he said it would take. Prior to installation, he walked me through all of the options available in order to pick the right garage doors. After installation, he took the time to show me how to program the remotes and how to maintain the doors and tracks. His prices were very competitive as well. Highly recommend!
Description of Work: Installed 2 garage doors, openers, tracks. Removal of old doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Bi-County Garage Doors Inc
Thank you

Con V.
06/2019
5.0
garage doors
  + -1 more
excellent, very professional and courteous. 100% satisfaction
Description of Work: double garage doors with openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Bi-County Garage Doors Inc
Thank you

Robert F.
03/2019
5.0
garage doors
  + -1 more
John was very responsive, did excellent work, and was a pleasure to deal with. He replaced my garage door opener with a new Lift Master belt drive version. The difference is amazing! He also connected booster springs that weren't being previously used. I would highly recommend John and BI-County.
Description of Work: Replace garage door motor, install safety cable, hook up safety springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from Bi-County Garage Doors Inc
Thank you

Arthur P.
02/2019
5.0
garage doors
  + -1 more
It went great. It took the repair about 45 minutes. He not only fixed my repair he made sure everything else with the door was working properly. The price was very fair. Would definitely use again
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bi-County Garage Doors Inc
Thank you

Ray S.
07/2018
5.0
garage doors
  + -1 more
John and his partner did a great job. I have an uncommon garage door opener. and they spent an extra hour figuring out how to reprogram this opener which was greatly appreciated. In the end everything worked fine and I would definitely recommend Bi- County for garage door services!
Description of Work: Replace torsion spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

Jennifer V.
05/2018
5.0
garage doors
  + -1 more
Excellent service! They were early and did the job quickly. Seriously saved my day because the job needed to be done quickly. Hallelujah I can lock my doors again. Thanks, guys!
Description of Work: Garage door lock replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

Diane M.
05/2018
5.0
garage doors
  + -1 more
John arrived on time and first checked the garage door control pad. He discovered that the lock switch had inadvertently been activated and corrected it. Had he been less honest, he could have gone ahead and replaced the opener. Instead he just charged for a service call. I will definitely call him again and highly recommend him.
Description of Work: Garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Bi-County Garage Doors Inc
Thank you

Johan C.
03/2018
5.0
garage doors
  + -1 more
John, the owner, was excellent from start to finish. i called on a saturday evening for a quote and he gave me an estimate over the phone. offered to come by on Monday morning to measure everything up. he was prompt and courteous and answered all my questions. i agreed to move forward and he installed the door the next morning. Showed up on time, did quality work, very fair price, thoroughly tested the door to ensure smooth operation, a pleasure to deal with. He did the install himself along with one other worker. How many owners of contracting companies are actually on the job performing the work? A+++ Will definitely use again and recommend to others. Don't hesitate on calling BiCounty Doors for your garage door needs
Description of Work: replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Bi-County Garage Doors Inc
Thank you

Frank S.
12/2017
5.0
garage doors
  + -1 more
All work completed promptly and efficiently exactly as promised. Very professional and clean.
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Bi-County Garage Doors Inc
Thank you

Sidney L.
10/2017
5.0
garage doors
  + -1 more
Answered all my questions including silly ones. Prompt response and showed up on time and installed two garage door openers. Price is very reasonable. Highly recommened.
Description of Work: Garage door openers installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ann C.
10/2017
5.0
garage doors
  + -1 more
Showed up the same day that I called and fixed the problem very quickly.
Description of Work: Garage door would not close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Response from Bi-County Garage Doors Inc
Thank you

reynaldo P.
09/2017
5.0
garage doors
  + -1 more
Very professional. Everything went smooth and in a timely manner. Would hire again.
Description of Work: Install garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bi-County Garage Doors Inc
Thank you

Norman B.
07/2017
5.0
garage doors
  + -1 more
prompt professional & efficient service
Description of Work: Weather stripping was added to the bottom of the door to keep the light & dirt out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Bi-County Garage Doors Inc
Thank you

Jill H.
02/2017
5.0
garage doors
  + -1 more
Bi-County gave us an estimate for this job nearly 2 years ago. They quickly found this in their files and came back to us with new pricing that was nearly identical. We got an appointment right away. They showed up on time, worked cleanly and efficiently, and completed the job in just 4 hours. Everything is working perfectly. We will absolutely use Bi-County again, and recommend them to others.
Description of Work: Replace two existing garage and automatic openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Bi-County Garage Doors Inc
Thank you very much,

Robert C.
01/2017
5.0
garage doors
  + -1 more
On time, @ agreed $, quick and professional
Description of Work: Old Double Garage Door removed and new one installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

James R.
01/2017
5.0
garage doors
  + -1 more
Came quickly. Did not oversell. Did a great job.
Description of Work: Garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Bi-County Garage Doors Inc
Thank you

steve S.
12/2016
5.0
garage doors
  + -1 more
The price was reasonable, the work and service were excellent!
Description of Work: John installed two garage doors with openers and keypads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

Juliana O.
10/2016
5.0
garage doors
  + -1 more
John was prompt, courteous, and professional. He was knowledgeable and gave me wonderful suggestions and recommendations. The cost of the repair was also reasonable. I would recommend him and his company to anyone seeking work on garage doors.
Description of Work: One of the cables broke on my garage door. John not only replaced the broken cable and made all necessary adjustments so that the door worked perfectly, but he also "tuned" the other door to my two door garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

katherine S.
10/2016
5.0
garage doors
  + -1 more
Excellent. Product exactly as ordered. Installed by pro. Looks and functions beautiful. Very happy.
Description of Work: New garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bi-County Garage Doors Inc
Thank you

peter T.
03/2016
5.0
garage doors
  + -1 more
They Did great job on garage door opener. Also tuned my other opener at no charge. Would recommend.
Description of Work: Totally change out garage door opener system (not just covert the unit like, but also convert all the hardware and sensors, program remotes for garage doors)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bi-County Garage Doors Inc
Thank you

Anthony D.
12/2015
5.0
garage doors
  + -1 more
John was here when he said he would be, finished the job in record time, probably 15 minutes, and his price was fair. Nice guy.
Description of Work: Replaced springs on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bi-County Garage Doors Inc
Thank you
    • 1(current)
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Contact information

333 Boulder St, Ronkonkoma, NY 11779

www.bicountydoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Bi-County Garage Doors Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Bi-County Garage Doors Inc accepts the following forms of payment: Check
No, Bi-County Garage Doors Inc does not offer free project estimates.
No, Bi-County Garage Doors Inc does not offer eco-friendly accreditations.
No, Bi-County Garage Doors Inc does not offer a senior discount.
No, Bi-County Garage Doors Inc does not offer emergency services.
Yes, Bi-County Garage Doors Inc offers warranties.
Bi-County Garage Doors Inc offers the following services: Garage doors & openers-sales, repairs & installations.

Contact information

333 Boulder St, Ronkonkoma, NY 11779

www.bicountydoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM