Ace Chimney Experts, Inc. is dedicated to providing you with the highest level of service attainable. We are proud recipients of the Dan's Papers Best of the Best Award for the past several years.
They arrived on time. Work took longer than expected. Some spots could have been pointed more carefully. In a couple of spots the mortar fell out after the first fire. They were neat and cleaned up after finishing the job.
Description of Work: Pointing of bricks inside fireplace; repairs to fireplace floor.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie-Noel D.
04/2017
5.0
chimney sweep, chimney caps
+ 0 more
They are excellent. They are very good. They re-lined my chimney and did an excellent job. They gave me a stainless steel chimney liner. Very, very good work. They not only swept it but they pulled the old liner out and replaced it with a stainless steel liner. The price was a little high but I think they did very, very good work. I would rather have somebody excellently rated and I’d rather have something really good. Like I said, the price was a little high but they are really good at what they do. They are multiply certified, by [Chimney Sweeps Institute of America] and several other agencies. Excellent quality. Very good, excellent responsiveness. They are very, very good. I already have an appointment with them for coating the outside of my chimney this August. Three people came out. The workers were nice; they were pleasant. They stuck to the job and got it done. One day to complete the service.
Description of Work: They swept the chimney and pulled the old liner and replaced it with a stainless steel liner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
MaryEllen B.
01/2017
5.0
chimney sweep
+ -1 more
Pete Vella and his crew were prompt, polite and professional.
Description of Work: Chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129.27
elissa B.
07/2016
5.0
chimney caps
+ -1 more
unknown
Description of Work: stainless steel liner in oil fueled chimney and cap
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,350
Dee B.
07/2016
5.0
chimney repair
+ -1 more
From the estimate to the completed work, I am very happy with how things went. The woman who answers the phone for Ace Chimney was so pleasant , Pete , who came for the estimate and also did the work with an another gentleman was very personable and explained my options. They came when they said they would, performed the work as stated in the contract, and left my patio very clean. I would recommend this company. They charge a fair price for an excellent job and are truly appreciative that you chose them for the job. This is something not often found today, and this is one customer who is grateful there are still businesses that feel this way.
Description of Work: Replace several broken and missing bricks and mortar seal crown, power wash chimney and apply waterproofing sealant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
PAOLA F.
01/2016
5.0
chimney caps, chimney repair
+ 0 more
Very professional. Work was done in an efficient manner.
Description of Work: Chimney sweet and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Eleanor C.
10/2015
5.0
chimney caps, chimney repair, masonry, stucco
+ 2 more
Pete was on time and gave us a good written estimate. Really the only reason why we went with a different contractor is that Pete was offering synthetic stucco finish but my husband preferred a cement stucco which is what our original chimney is.
Description of Work: Pete Vella of Ace Chimney came to our house to give us an estimate for a crumbling chimney façade. Sorry I don't recall the name of the person who answered the phone but she was very professional and very nice. Easy to talk to. Even though we ended up with a different contractor, we were very impressed with Pete and have every confidence that he would have done a great job. He seemed knowledgeable and honest and the estimate he gave us was reasonable compared to the other estimates for fixing our chimney.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
thomas T.
09/2015
5.0
chimney caps, chimney repair
+ 0 more
whent very well they where very professional
Description of Work: repair both chimneys did a great job
Office called the day before appointment to confirm as promised. Owner called 20 min. before arriving, as promised. Went straight to work. Were in and out of the house within an hour including three meetings with us. First to explain what they were going to do, secondly to explain what exactly they were doing, and lastly to explain what was done, an assessment of the system, what needed to be addressed immediately, and in the future. Fixed a couple of small things free of charge. Price estimates were given for all additional work, with options available. Everything was explained clearly and concisely. Pictures were provided of each flue to help explain and validate what was being done and recommended. No pressure was applied for us to commit to future work. The bill with estimates was filled out... All the way... with actual information one might need when paying for services. All of this was provided without prompting, just this company's standard business practices I guess. Nothing short of amazing (don't get me started). Everything was cleaned up & out perfectly when done. Knowledgeable, Polite, Genuine, Thorough. Highly Recommend
Description of Work: 1) Cleaned and inspected a Fireplace Flue. 2) Cleaned and inspected Oil Burner Flue. 3) Inspected Flashing where Roof & Shingles meet Chimney.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Elizabeth D.
08/2015
5.0
chimney caps, chimney repair, masonry
+ 1 more
Excellent! One time, very courteous and professional.
Description of Work: Repoint section of chimney, repair side seams, install cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Judith J.
01/2015
5.0
chimney sweep
+ -1 more
We were having smoke coming in from the fireplace. They performed a chimney sweep and emptied the ashes. They cleaned up very well afterwards and did a great job.
Description of Work: They cleaned my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Judith D.
11/2014
5.0
chimney sweep
+ -1 more
It went well. They showed up on time. They did a great job.
Description of Work: They cleaned the chimney.
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Michael B.
10/2014
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
Flawless. Everyone at this company was on the ball - the office, the contractors - just what you hope for when you hire someone to work on your home. They arrived on time, knew what needed to be done, and even kept the place spotless. I really couldn't be happier and when it's time to do it all again they've got my business.
Description of Work: Cleaned and inspected two chimneys, gave me info on one that needed repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Caryn Eve M.
07/2014
5.0
fireplaces, masonry
+ 0 more
They were great. They were amazing because they were very accountable and responsible. They did exactly what they said they were going to do. They explained absolutely everything they were doing and answered all the questions. They gave an estimate which they held to and performed everything. They not only did the work but educated me on what they were doing. It was a one day job wherein they cleaned up. They were neat and helpful. They were really good. If I had another chimney or wanted another chimney then I’d have them do it.
Description of Work: I used Ace Chimney Experts for rebuilding the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Ace Chimney Experts
Thank you for taking the time to post a review of our services. We really appreciate your input!
Lauren B.
03/2014
5.0
chimney repair
+ -1 more
They were good. I may call them again. The guy was honest. They cleaned the chimney. I will use them to replace a flue in the future, as soon as I get the money. They were very courteous. They followed up. It was a good experience.
Description of Work: I used Ace Chimney Experts for chimney cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Ace Chimney Experts
Thank you very much for the wonderful review!
Kelly R.
12/2013
5.0
chimney caps, chimney repair, fireplaces
+ 1 more
Very thorough, informative, and cost-conscious. They called 20 minutes before they arrived and arrived on time. Checked out the fireplace and oil burner chimneys. Provided proposal on repairs and maintenance while also explaining in detail the reasons for the repairs/maintenance. Cost estimates were reasonable.
Description of Work: Replaced the chimney cap on the oil burner, investigated our fireplace chimney and provided recommendations for maintenance/repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Ace Chimney Experts
Thank you very much for adding to our reviews!!
Nancy H.
07/2013
5.0
chimney caps
+ -1 more
They were very responsive and professional.
Description of Work: Cleaned chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Ace Chimney Experts
Thanks for taking the time to post a review!
William M.
06/2013
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
I had roof leaks. I knew one was from the chimney flashing. When the guy cleaned my gutters, he said the seals on the plumbing vent pipes were deteriorated. I called three of Angie's "best" rated roofing businesses, who were either unfriendly, or after explaining what I needed, figured the job wasn't worth their travel and never called back. I knew I needed the chimney flashing and Ace gave me an appointment that they kept. And when they looked at the pluming vent seals, made that part of their job. I can't climb on the roof anymore, so I had to believe him, and I did. Daniel explained everything that he saw that needed to be fixed, explained the warranties, etc.To be candid, I didn't expect the price that everything came to - $3100, but when you break down each part of the job with the price of the materials, it comes together. Like it or not, everything is super expensive these days. This Company and the manager Daniel, did a good job, on time, explained everything, went over the billing item by item so you understand everything. Oh-BY THE WAY If the company offers a discount that you can print from the Angie's site - PRINT IT! Ace offered one and they took off 10%
Description of Work: Placed SS sleeve in oil burner side of dual function chimney w/SS"T" at oil burner - tech.says cracks in wall of chimney. Placed cap for both sides of dual chimney with animal screens. Re-cemented cap. Sprayed porous brick surfaces w/sealer, resealed leaking flashing. Daniel replaced the sealing boots on the plumbing vent pipes on the roof.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Response from Ace Chimney Experts
Thanks for the kind words. We appreciate the thorough review!
Daniel M.
05/2013
5.0
chimney sweep
+ -1 more
They followed up and had good communication. Friendly office. It was a good experience.
Description of Work: It was 2 chimneys for $200. They did a pretty good job. They cleaned. We got what we paid for. It was professional. They even took down an antennae for me off of my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ace Chimney Experts
Thanks so much for taking the time to post a review! We appreciate it.
Charles S.
04/2013
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
Wonderful. They (Pete Vella and a colleague) were prompt, ]courteous and respectful (they even looked up the firecode on fireplace mantles for me). hey took care of the whole job in under 30 minutes and for the small amount of time they were in my house, they wore paper booties over their shoes and didn't leave any dirt anywhere. This is the first time I have used this company and I will absolutely use them again regularly and recommend them wholeheartedly to my neighbors. What a pleasure Pete was to deal with.
Description of Work: The chimney in my house needed to be inspected and cleaned. I have a very old home (just purchased) and I have not had the chimney cleaned since I bought it. They quickly diagnosed the issue (a little water leakage, dirt and in need of cap.) and quickly completed it and left zero mess.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Ace Chimney Experts
Thanks so much for the wonderful review. Glad to have been a help!
Lauren B.
01/2013
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
Excellent experience - it turns out my boiler flu is breaking down so he checked the size of my boiler exhaust and told me I could save some money by simply lining the existing flew with a smaller sleeve. I'm planning on having that work done next month.
Description of Work: The owner and one worker came and cleaned my chimney. I hadn't had it done since moving into the house over 5 years, so I was a little apprehensive. They performed the work quickly and efficiently - the worker, Generoso, was especially nice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Ace Chimney Experts
Hi, Thanks so much for the kind words! We are very lucky to have workers that take pride in their work, and I am glad that it shows. I'll be sure to pass along the compliment to Generoso. We are just as lucky to have customers like you who spread the word! Sincerely, Pete Vella
Lisa A.
01/2013
5.0
chimney caps
+ -1 more
Workers arrived at specified time, explained what they were doing, garantees, got paid and left.
Description of Work: Chimney cap replaced from Hurricane Sandy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Ace Chimney Experts
Hi Member, Thanks for choosing us to install your new chimney cap and for taking the time to post the review! We do appreciate it. Sincerely, Pete Vella
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Caps,
Chimney Repair,
Chimney Sweep,
Masonry,
Fireplaces,
Stucco,
Roof Cleaning,
Gas Logs,
Pressure Washing
FAQ
Ace Chimney Experts is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 5:00 PM
Ace Chimney Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa