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Carpet Doctor

Carpet Cleaning, Carpet Sales and Installation, Apartments,

About us

24/7/365 services offered

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet Sales/Installation/Repair, Furniture Cleaning, Fire water and Smoke damage restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
57%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.9
punctuality
4.7
Showing 1-7 of 7 reviews

Michele S.
12/2014
5.0
carpet cleaners
  + -1 more
David was very responsive and professional during my conversations with him. He followed up the next day to make sure we were completely satisfied. The carpet technicians were punctual (actually arriving a little early which was great!). They were very courteous, polite and wanting to know what our specific needs were as far as problem areas they needed to focus on. An added bonus was that they picked up all the chair mats in each employee's work area when they first arrived. The carpets look much better and the office smelled nice and fresh the next morning when we arrived! I would definitely recommend them to other people.
Description of Work: Cleaned the carpets in our office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$732

Dorene M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Shampooed carpets in living room, dining room and 3 bedrooms. They were excellent and I would definitely use them again. The carpets were really dirty because of a former tenant, but the cleaning made them look great again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Alan S.
07/2013
4.0
carpet cleaners
  + -1 more
Cleaned living room carpet and bathroom.
Description of Work: Cleaning services

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Randa R.
12/2012
4.0
carpet cleaners
  + -1 more
Jason explained what he would do, on the day I called. He arrived at 9:30 the next morning and went to work immediately with a helper. When he finished, he explained why some areas still looked dirty, although the rug improved as it dried. He applied Scotch Guard at my request. Time will tell if that helps keep it clean.
Description of Work: Carpet was cleaned, deodorized and Scotch Guard applied. Heavy traffic areas are not great!!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$307

Joseph N.
11/2011
4.0
carpet cleaners
  + -1 more
They did an excellent job. They said so much per square foot, but then they came back on a much lower price. Their price was excellent. Their quality was excellent too. Their responsiveness was good. Their punctuality needs improvement because they showed up 4 hours late. They said that they had a flat tire. I will give them another chance.
Description of Work: We used the services of Carpet Doctor about 2 weeks ago. They did about 10 to 12 rooms of carpeting. They shampooed the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

richard C.
11/2011
4.0
carpet cleaners, carpet installation
  + 0 more
The experience that I've had with them was good. I had no complaints at the time. I don't remember how much I spent on the service but I think it was under a $100. My experience with them was good. They came in on time and did the job, and they left the place clean. They have a good pricing. They were responsive. I called and they were here on the same day. They were here when they said they were going to be. I will use their services again in the future.
Description of Work: I used Carpet Doctor for carpet cleaning. I last used their services at least three years ago. They cleaned my living room and dining room carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

elizabeth D.
04/2011
5.0
carpet cleaners, carpet installation
  + 0 more
very good
Description of Work: very nice job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    6490 Pillmore Cir, Rome, NY 13440


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Apartments,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Furniture Refinishing and Repair,
    Flooring Sales and Installation

    FAQ

    Carpet Doctor is currently rated 4.4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Carpet Doctor accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Carpet Doctor offers free project estimates.
    No, Carpet Doctor does not offer eco-friendly accreditations.
    No, Carpet Doctor does not offer a senior discount.
    Yes, Carpet Doctor offers emergency services.
    No, Carpet Doctor does not offer warranties.
    Carpet Doctor offers the following services: Carpet Cleaning, Carpet Sales/Installation/Repair, Furniture Cleaning, Fire water and Smoke damage restoration.

    Contact information

    6490 Pillmore Cir, Rome, NY 13440


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day