Reviews
3.52 Reviews
Showing 1-2 of 2 reviews
Michael B.
09/2015
sewer cleaning
+ -1 moreAbsolute professionals. And very nice people too! A family owned and operated business which promotes that hard to find, genuine, home town quality and pride in craftsmanship. Punctual and honest. Hardworking with attention to detail, all while maintaining a great sense of personality. Second time I have hired them in the past ten years at different locations. Highly recommended.
Description of Work: Located, opened and pumped sceptic and cesspool tanks. Aerated and added appropriate chemicals. Installed new PVC main sewage line from house to sceptic tank and from sceptic tank to cesspool. Added additional concrete collars atop tanks to raise openings closer to ground level.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,900
Ellen K.
09/2012
plumbing
+ -1 moreI asked for a refund and they initially said no, but that they would get back to me. They never followed through or called me back, so I finally called them again and explained the story The man on the phone just asked why we didn't call them back, and instead called someone else. I explained that we had tried that initially, but that they were unreceptive and tried to push it off as a toilet problem. It ended up being a very expensive, and inconvenient ordeal that should have just been handled properly from the start. Even if they had offered a partial refund, that would have been acceptable, but he did not even offer that.
Description of Work: They cut roots that had grown into the pipes that made flushing the toilet difficult. They did not roto root the whole width of the pipe as they should have, and kind of just addressed the beginning of the problem. I called them back and told them there was still an issue with the toilet and the flushing. They then told me the problem was with the toilet, and not with what they had done. It is a seasonal house, so when I went back on Labor Day, there was an even bigger problem and we had to call another company out to add an additional cost to take care of it. I called Rocky Point Cess Pool and told them that I was very unhappy that I had to call someone else come redo their job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$266
Contact information
PO Box 113, Rocky Point, NY 11778
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sewer Cleaning,
Plumbing
FAQ
Rocky Point Cess Pool is currently rated 3.5 overall out of 5.
No, Rocky Point Cess Pool does not offer free project estimates.
No, Rocky Point Cess Pool does not offer eco-friendly accreditations.
No, Rocky Point Cess Pool does not offer a senior discount.
No, Rocky Point Cess Pool does not offer emergency services.
No, Rocky Point Cess Pool does not offer warranties.
Contact information
PO Box 113, Rocky Point, NY 11778