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At Ease Pools

Pool and Spa Service

About us

Pool openings ,closings , repairs , vacs

Business highlights

19 years of trusted experience

Services we offer

Pool & spa repair.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
5%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.5
Showing 1-19 of 19 reviews

Liv Z.
08/2019
5.0
pool cleaners
  + -1 more
Pool pump died right before we went away in the middle of the hot summer when we were about to go away and our regular pool guy was going away too! Adrian was a godsend! He advised me what to get, where to get the pump the cheapest, and came in a couple of days to install it. If it wasn't for him, our pool would have gone black in a matter of days! So glad we found him and will definitely use him again.
Description of Work: Replaced Pool Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
10/2017
5.0
pool cleaners
  + -1 more
I most certainly would use them again.
Description of Work: They do the openings and closings of my pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Milagros F.
08/2016
5.0
pool cleaners
  + -1 more
Excellant!! Adrian arrived when he said he would be there. He explained how he would service the pool and an estimated time when he would be finished. He did exactly what he had informed me he would do when he arrived at my house. He was polite, knowledgable and reasonably priced.
Description of Work: I needed a power vac. I did not open my pool last year so it was very, very green with a lot of debris at the bottom of the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MICHAEL R.
01/2016
4.0
pool cleaners
  + -1 more
unknown
Description of Work: winterized above ground pool

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Cheryl C.
10/2014
4.0
pool cleaners
  + -1 more
unknown
Description of Work: I have used Adrian to open and close my pool for the past several years. He does a good job, is dependable, and charges a reasonable price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

charleen S.
04/2012
5.0
pool cleaners
  + -1 more
all work done in a timely fashion very satisfied with Adrian and his helper
Description of Work: pool opening and filter setup also added chemicals

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shawn A.
08/2011
1.0
pool cleaners
  + -1 more
I was very disappointed with their work and I still don't understand how how they were paid to maintain the pool and left it in such poor condition. I no longer use them and I wouldn't recommend them.
Description of Work: We retained them to maintain the pool, he worked for us for several weeks when we started to have an algae problem. He said he was cleaning it but the pool was getting worse. He kept saying how clear the water was and it was but the sides of the pool were disgusting.When I called Adrian he said they brushed the pool, the pool walls looked terrible there was algae all over no one wanted to use the pool. Adrian said the algae must have settled, right back where it was???? Anyway he said he would come himself the following week to look at the pool. We couldn't wait a week two days later it was even worse. He shouId have known it was going to get worse quickly and we couldn't wait a week for him. He should have come by the following day. I called another company, Tom of Sherwin Pool I was not a customer but he came the following day and took care of the algae it was gone in 24 hours and 3 weeks later it is still gone.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$300

Nicole H.
07/2011
3.0
pool cleaners
  + -1 more
Have had other companies do openings, was not impressed. Not bad, but not impressed. Price was slightly slower than other companies, but work was minimal. Did NOTHING wrong, just minimal.
Description of Work: Initial pool opening and vacuuming. 16x32 inground pool with DE filter, Frogger, Loop-Loc, and Polaris Pool Vac.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

charleen S.
06/2011
5.0
pool cleaners
  + -1 more
Excellent, Adrian was on time explained what he would do and let me know if I had any problems. Adrian folded cover put it in my shed he had taken my filter out of shed and everthing for me went smooth. He now has me as a lifetime client for all my pool needs.
Description of Work: Opened my aboveground pool removed cover set up filter added chemicals. Adrian is knowledgable of all aspects of filter repairs maintenance and keeping you swimming all season long. I would recommend At Ease Pools for everyone with a pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jennifer G.
08/2010
5.0
pool cleaners
  + -1 more
He did a good job at a fair price.
Description of Work: He installed a pool cover and cleaned the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mazda R.
06/2010
2.0
pool cleaners
  + -1 more
He complained about everything when he opened the pool. He wasn't clean. For power vacing he sent one guy who overcharged me. Other companies send two guys. It goes faster with two but it's to their advantage to send one guy because they charge by the hour.
Description of Work: Pool opening, power vacing, filter cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$500

Response from At Ease Pools
The pool wasn't open for three years prior to us getting there. Not to mention you had a mesh Loop lock cover,so off course when we opened the pool it was in very bad shape from all the previous years . I told you from the beginning it was going to take hours off power vacs to get it clean, and also informed you that if I have to guys doing it was going to cost more hourly then if I have one guy there . You wanted to pay less so I left one guy ! What did you expect ? And as far as Me not being clean ,let me ask you a question? If you cleaned filters and open pools all day ,how CLEAN would you look by the end of the day?

Kathleen H.
01/2010
5.0
pool cleaners
  + -1 more
As usual, he was professional, courteous and efficient. We have always been satisfied when Adrian services our pool. He teaches us something new every time which helps us maintain our pool during the season.
Description of Work: Once again, we had Adrian open our pool. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James B.
11/2009
5.0
pool cleaners
  + -1 more
We are new homeowners and needed to have the pool serviced and checked before the winter. Adrian from At Ease provided prompt response, telephone confirmation, and prompt arrival at the appointed time. As we are first time pool owners, he provided information regarding the maintenance of the pool, and respectful of our many other expenses, led us in the most economical direction. Adrian and his assistant were both professional and courteous, and will definitely be called upon again in the spring.
Description of Work: Winterized pool that had been unattended for at least 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Trisha C.
10/2009
5.0
pool cleaners
  + -1 more
Well, I'm happy with the job.
Description of Work: Adrienne and his partner closed our pool and in an hour and a half. They taped off and blew all of the water out of our filter lines as well as covered the pool with the winter cover as well as closing the spa which a lot of other people we called for estimates said they wouldn't do because of liability. They did a good job and seemed knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

marylee A.
07/2009
5.0
pool cleaners
  + -1 more
I called; very upset. The previous company were not helping us at all; charging us; but dragged out the problem for 3 weeks. Adrian and his helper Patrick, came that day; diagnosed the problem; and started work that very same day. They are receptive to phone messages; always return phone calls; and are fair, helpful and professional. They really know their business.
Description of Work: The previous company was unable to help us; charged us but the problems weren't resolved. With At Ease, they came in; diagnosed the problem and started the work right away..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

GLORIA P.
08/2008
5.0
pool cleaners
  + -1 more
He is very good. His personality and his expertise are great. He came on time and brought a helper. The price he quoted me was exactly what I paid.
Description of Work: He opened the pool and he is going to close it in a couple of weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JANE B.
05/2008
5.0
pool cleaners
  + -1 more
Arrived at 10 am May 27,2008. Got right to work. He instructed me in proper maintenance of filter and told me what problems could arise in the future. He is very knowledgeable and takes great care in his work . His prices were the best out of the three quotes I received. He only charges 130.00 to open or close, 45.00 to clean filter and 50.00 to power vac the pool. Will be calling him for all my pool needs.
Description of Work: Took cover off pool,folded and placed were asked. Cleaned filter, got system running, and added chemicals needed. He then power vacuumed pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kathleen H.
05/2008
5.0
pool cleaners
  + -1 more
Adrian called in March, as promised, to schedule pool opening. Appointment made for May 1. He called a few days in advance to confirm appointment date and time. On the 1st, he called when he was on his way to us. He opened pool ($130.00), looked over the filter, etc. and gave us advice as to how to patch a filter seam leak and noted we might have to replace the pump, but not yet. We asked him to come back to power vacuum the pool, which he did on May 6 (again, on time, with advance call). For this service he charges $50 per hour. He was thorough and also brushed the pool. He never stopped working.
Description of Work: Season opening of pool and power vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kathleen H.
10/2007
5.0
pool cleaners
  + -1 more
He and his co-worker were on time and got right to work. He was professional, efficient and friendly. We needed to replace two "gizmos"; he had one in his truck and installed it at no extra cost. He also waited patiently while we went to buy another. We are new pool owners and had many questions; many probably naive. He was patient and advised us without judgment and guided us as to what we might need to buy in the future, but is not necessary now. He services Suffolk and Nassau Counties in NY and is licensed and insured.
Description of Work: End of season complete pool closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    unknown, Rocky Point, NY 11778


    Service hours

    Sunday:
    9:30 AM - 8:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    At Ease Pools is currently rated 4.4 overall out of 5.

    Sunday: 9:30 AM - 8:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 10:00 PM

    At Ease Pools accepts the following forms of payment: Check
    Yes, At Ease Pools offers free project estimates.
    No, At Ease Pools does not offer eco-friendly accreditations.
    No, At Ease Pools does not offer a senior discount.
    No, At Ease Pools does not offer emergency services.
    No, At Ease Pools does not offer warranties.
    At Ease Pools offers the following services: Pool & spa repair.

    Contact information

    unknown, Rocky Point, NY 11778


    Service hours

    Sunday:
    9:30 AM - 8:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 10:00 PM